I was told I could check in from 2 PM to 8:30 PM, but the hotel closes between 11 AM and 5 PM, unless you pay the tourist tax by credit card. I had to leave and come back at 5 PM for... €1.54?!
I booked through Trip.com and ended up on ******* with a different booking number, which wouldn't work at the kiosk.
What a mess!
Hotel well located, room correct bedding to be reviewed too dilapidated makes noise and not very pleasant for the back. No additional coverage depending on the season.
Price without discount too expensive for the service
Fortunately on the trip site. Com the room remains affordable at a fair value.
very warm welcome at the reception of this First Class hotel, formerly Formula 1, completely renovated, see the photos of the room as well as the corridor and the view. located south of Troyes the location is close to the motorway interchange very good value for money I will come back without hesitation
Average cleanliness at reception, with visible cockroaches.
Decent room, but wooden planks instead of a box spring.
Basic breakfast, paid parking outside the hotel.
GGuest UserBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
So what i like about the accomodation is just its just one trip away from the train station and the city center...it was also not so difficult to locate. Beds were comfortable and ofcourse its affordable. The staff were also very nice to us. I appreciate how the staff tried to communicate with us in english.
Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
I needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat. If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
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