Very nice, helpful staff; good breakfast selection. Good location for visiting family.
The room door was missing one side of trim and had obviously been broken into with a crowbar at some point. Room 214. Did not close properly when leaving room without me pulling the door fully closed. There was a small red bug on the nightstand (!) that freaked me out. Hard to sleep thinking about it after I smashed it. The blanket coverlet/topsheet is awkward and an uncomfortable texture, too, although I suppose this is minor.
I stop here frequently... Love this location, one of my favorites.... I am a truck driver and count on good service and amenities and this place checks all of the boxes
The Hampton Inn McHenry, IL hotel in the greater Chicago, Illinois area of McHenry, provides the hotel comforts and hotel facilities to exceed the expectations of business and leisure travelers alike.
This 77-room hotel in Illinois is located at the McHenry Corporate Center. Our hotel features a spacious lobby with complimentary high-speed wireless internet, On the House breakfast with hot items served daily, meeting facilities to accommodate up to 60, business center, indoor heated pool, whirlpool and fitness center.
All hotel guestrooms include a king or 2 queen beds, coffeemaker, iron and ironing board and hair dryer. Complimentary high-speed internet access is available in all guest rooms. All rooms have microwaves and refrigerators. Feature rooms are available with kitchenette and/or whirlpool tubs.
Check our schedule for daily O'Hare shuttle service available via Van Galder Bus Lines. Dunnhills Steak & Chop House serves lunch, dinner and is adjacent to the Hampton Inn McHenry hotel.
We love having you here at the Hampton Inn McHenry, IL hotel in Illinois.
Facilities: The room was clean and hygienic in all aspects. The problem was that there was no hand-held shower head in the bathroom, so I was sprayed with cold water for a long time when I adjusted the water temperature at the beginning.
Comments on breakfast: This is the first time I have seen such a magical hotel. You can roll your own tacos, stack your own burgers, and bake your own waffles... [Laughing in tears] You need to study the instructions of the machine carefully to eat well...
Service: The front desk staff is very enthusiastic and will take the initiative to ask about your experience in various aspects when checking out
The check in staff were nice. The check out guy, not so nice. They’re all wearing regular street clothes and you can’t tell if they work there or not. The check out guy talked so fast and seemed aggravated if asked to repeat himself. I had an issue with the first room where the lock wouldn’t catch, the second room was nice but the heat didn’t work. The third room was fine. The gentleman who helped me with all the rooms was soooo nice and patient and apologetic. They give out a grab and go cold breakfast upon checkout. I suppose that is because of the pandemic.
I asked the staff member to clean the room at least once during the period I was hosted and no cleaning was done, but I myself cleaned the room and put the waste in the waste bag, and the rest was very good
100 reviews
6.2/10
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5.1/10
GGuest UserIt was an alright hotel and the area was ok but the check out Time was earlier than most places that really didn’t like that
詹詹This red top is still relatively clean, the price/performance ratio can choose such a hotel to prepare breakfast, it can only be a cup of coffee. There is a supermarket store nearby.
FFazal IOverall, my recent stay at this hotel was a positive experience. The staff was incredibly friendly and accommodating, making me feel welcome from the moment I arrived.
The location of the hotel was excellent, with easy access to restaurants in walking distance for dining. Despite being so close to these amenities, the hotel itself remained peaceful and quiet, allowing for a restful night's sleep.
The room was spacious and well-maintained, with all the necessary amenities for a comfortable stay.
The breakfast provided by the hotel was basic but satisfying, with a decent selection of options to choose from.
Airport shuttle and price was the main reasons I chose this hotel.
Overall, I would recommend this hotel for its convenient location, friendly staff, and comfortable accommodations.
GGuest UserWhen we first walked in there was someone standing at the front desk waiting to greet us unlike most hotels where you have to wait around for somebody's help we received chocolate chip cookies they were delicious. check in was extremely easy and the person at the front desk was pleasant. The room was clean and didn't smell like pets or cigarettes like most hotel rooms despite it having carpet. The only real problem was or toilet keep running but when you closed the bathroom door it was enough of a sound bearer so I didn't bother us. There was outdated furniture that was heavily used but expected because it is a hotel room I do not come To sit in the room and look at all 4 walls I want to experience the amenities they have for us
The work out room smelled of body odor to the point I had to take a pass. The pool was small but thankfully no one wanted to be in it so I had it too mysel. I was extremely satisfied with the hottub it was actually hot. The pool towels were on the deck so you didn't have to go to the front desk to get them.
Breakfast was very well organized there was a good variation of food to eat. The staff made sure food kept coming out so it never got low.
GGuest UserGood location within walking distance of Litchfield attractions. I appreciate that the place was fairly clean, although the cigarette burns on the vanity top were a real turn off. I also had a problem with stepping into the bathtub to take a shower - the floor of the tub was so slippery that my foot slid back and the only thing that prevented a bad fall was my other leg slamming against the side of the tub to arrest the fall. I was very nervous the entire time of taking a shower. The hotel needs to do something about this dangerous safety issue. It's basically a bare bone establishment that offers minimal amenities, which I'm normally happy with. But... Sadly, when I checked in with a prepaid reservation, the desk clerk tried to put me in a room that had no refrigerator or microwave. I had just double-checked the reservation that morning to ensure I would have the conveniences I needed, and the clerk informed me that fridges and microwaves were only available with ”Queen Deluxe” rooms. BS. The clerk was at least smart enough to put me into another room that had what I was paying for, but I did not appreciate his attempt to con me.
GGuest UserSearched for a motel that was 'pet friendly' and had other features that included a reasonable price for the night. This motel came up and I booked it. There was NOTHING online related to there being any 'pet fee'. Upon check-in, the attendant asked if I had dogs and I responded, 'yes, I have 2...a 40# and an 8#. She then went on to tell me $35/each. I questioned this and she said 'policy'. I asked for a manger, was informed she would be there at 7, and when I came back at 7:30, I was told, 7 the next morning. I spoke with manager in the morning and the manager also stated 'policy'. I asked if we could split it ($35 would still have been too much). I asked if it was their policy to have happy guests and she replied 'yes', then I said she violated policy. My Reasonable $109 room, ended up costing me almost $200 when $70 pet fee was added. I have in the past paid $20 for my dogs, but this is ridiculous! I will NOT be staying with this chain going forward. I should have brought my dogs to the breakfast buffet so I could at least have gotten something for my money.
BBethany RobbenI have stayed here several times before within the last year for business & this hotel is a decent value; amenities included are free breakfast for 2 guests per room, free wifi, access to hot water 24/7 during your stay, pool, & fitness center. The main reason I have stayed here frequently within the past year is because I work at TJ Maxx in Fairview Heights, IL & I live 40 minutes away & is 1 of the closest hotels. The main things to keep in mind are rooms don't include a microwave or mini fridge because it's an older hotel, but there is a microwave in the downstairs kitchen area the front desk staff are more than happy to let guests use. This hotel also faces a major highway where many people commute to/from St. Louis, MO frequently, so rooms can be very noisy if your room is on the right of the highway facing traffic & you're not used to sleeping through it like me, you may not the best sleep quality. Breakfast is good & guests can choose from scrambled eggs, sausage, juice, yogurt, bagels, potatoes on some mornings, cereal & whole milk, etc.
BBlessingWasn't very impressed with the place. The people were nice, but it was always hard to find someone at the desk. They were just never at the desk and even calling out for them didn't bring anyone.
Especially frustrating was the fact that my mother was very ill and needed the elevator so I specifically asked at checkin about their elevator and was told they had one and there was no problem. The next morning I find it in pieces in the hallway at breakfast and am told it's a planned maintenance. Won't be fixed that day. I had to call my aunt from an hour away to come and help me get my mom down the stairs for her medical appointment, and it worsened her a lot with the pulling and trying to walk and hold on to the rail. She barely got to the ground floor. I don't care about maintenance but if I specifically ask about the elevator you should warn people.
It was average otherwise. I'd give it 3 stars for how nice it was but it is in a good location.
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