The peaceful Best Western Hotel Acqua Novella surrounded by greenery and overlooking the sea, is the ideal solution for relaxing as well as for business meetings. The hall and the restaurant, offering fish specialties, are completely tiled with the famous pottery from Vietri. Other amenities at the property include a meeting room for up to 60 people, massage services, an outside swimming pool and a large private parking area. The private beach, in front of the Best Western Hotel Acqua Novella, is equipped with deckchairs, sun umbrellas, beach huts, a bar and a restaurant. Most rooms offer a sea view balcony.
If not included breakfast can be purchased at 6 EUR per person per day. 10 percent national VAT included. City fee of EUR 1.5 per night per adult over 11 years old. It is due from April to October for a maximum of 5 days and will be paid directly in hotel
"Following the hotel last night, another very good Best Western, the view of the mid-mountain is unbeatable, the hotel staff is very polite, and brought three room cards for different rooms, took me upstairs, and let me choose one!"
GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
MMark RipleyThis was potentially the best customer service I have ever received at a hotel. Unfortunately, I missed the name of the woman who checked me in, but she was wonderfully warm and bubbly. She welcomed me to Vernazza, offered genuinely helpful advice that enhanced my visit, and remained exceptionally kind and attentive throughout my short stay.
The room was small, as is common in the compact villages of the Cinque Terre, but it was comfortable, clean and excellent value for such a popular destination. The breakfast spread was also wonderful.
The location could hardly be more convenient. The hotel is only moments from the railway station, which was particularly appreciated when arriving with luggage, while the village, walking trails, trains and boat services are all within easy reach. It was an ideal base for exploring the Cinque Terre by foot, rail and, of course, by boat.
As one of Vernazza’s relatively few traditional hotels, Pensione Sorriso also offers visitors an opportunity to support a local hospitality business rather than staying in a holiday flat. In small and heavily visited communities such as this, I believe that is well worth considering.
A welcoming, comfortable and memorable place to stay, made particularly special by the outstanding hospitality.
GGuest UserThe old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.
PPanozzoI stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience.
The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea.
The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service.
A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city.
I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home.
I will definitely be back!
GGuest UserDas Hotel ist am Rand der Innenstadt gelegen und damit kann man eigentlich alles sehr gut erreichen. Ist aber nicht genau im Zentrum. Parkplätze sind nur sehr ganz vorhanden, man kann aber auf der Straße kostenlos parken. 
SSanja L.Less than a five-minute walk from the train station, which is super convenient. It's a bit of a distance from the main tourist areas, but still walkable. For the six-person dorm, the top bunk is quite high, so it's not suitable for those afraid of heights. It seems like the accommodation offers a lot of activities. The hairdryer is conveniently located in the bathroom.
GGuest UserThe staff at Hotel al Sant’Andrea were TOP NOTCH! Very kind, informative, and always greeted us with a smile! The breakfast was basic but delicious and we always left full. The rooms were very basic and a bit run down but the beds were very comfortable. The rooms kind of felt like a dorm room to me. A/C worked well. Rooms were big for European hotel rooms (I’m Canadian and used to very large hotel rooms). The shower was very small but for only a 2 night stay it wasn’t a big deal. There was a mini fridge that actually kept items cold! I find hotel mini fridges are usually subpar. The location wasn’t ideal for us because the train station was a 15 minute walk away but if you are driving, location wouldn’t be an issue. We did not explore Sarzana, this was used as a home base to explore Cinque Terre, and for the price, I believe this hotel is worth it.
直直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
RRagazziWe stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
GGuest UserIt was handy for an early flight. We could walk to terminal in two minutes. Aircon was good in the June heatwave.
But check in was perfunctory. No info given re bar or area. Hotel was quite shabby. Dirty windows, unhoovered carpets , marked walls. Duvets were lumpy. Shower and towels ok, mattress ok. Glad it was just for one night
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