Posted on Jul 28, 2026|Deluxe Family Twin Mountain
Wazi
I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom.
First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable.
Now that I've covered the good, here are the things I found intolerable and unacceptable:
1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot.
2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot.
3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin.
4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this.
5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good.
Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit.
The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting.
Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.
Show more
Price per night from:£171
Posted on May 27, 2026
Guest UserI was very impressed with the Roan Hotel and Resort. From the amenities cleanliness staff and location. A superior experience and I had a fantastic stay. When I had to return to Jeju Airport for an early flight, the desk clerk who arranged the Uber for me arrived early just to make sure my Uber driver was on time. Tremendous customer support. Affordable great amenities WiFi sauna pool restaurant gym golf course even a 7- 11 in the hotel plus a friendly attentive staff and of course spacious clean rooms . You will not be disappointed
Show more
Price per night from:£23
Posted on Aug 18, 2026|Run Of House
Guest UserOh my goodness, this Ocean Hotel seriously exceeded my expectations! I only booked a twin room, but to my surprise, there was another small room inside! You could even put down a floor mattress! It could easily accommodate 4-5 people! The price was also quite reasonable (I hope they don't hike up the prices in the future!). Plus, it was exceptionally clean. Although the front desk lady didn't speak Chinese, she was incredibly patient and used a translation app to answer all our questions. And it's right across from the ocean, so the views are fantastic! Behind the hotel is Chilseong-ro Street, and there's even an Aesop store! Stussy is right downstairs! The location is truly excellent for getting great photos. I'll definitely stay here again next time I'm in Jeju Island, it's really great! Too bad I forgot to take photos inside the hotel!
Show more
Price per night from:£52
Posted on Jun 4, 2026
Guest UserThe room was spacious and bright, with excellent facilities. Both the pool and gym were quite good. Breakfast was plentiful, mainly Western-style, and truly top-tier for a 'Western-style meal'. The croissant was the best I've had in any Asian hotel. The hotel is right by the sea, and an evening stroll along the coast was delightful.
Show more
Price per night from:£58
Posted on Aug 8, 2026|Charlotte Double Room (Terrace Partial Ocean View)
Guest UserThis hotel exceeded our expectations! The service was excellent. The greeters at the hotel entrance and the restaurant manager spoke a little Chinese, and communication in basic English was seamless. I highly recommend the Charlotte room, which offers a distant sea view and directly faces the pool. From 7 PM onwards, there's a music carnival with a fantastic atmosphere. Following the signs towards the windmill and over the back hill leads to the Chinese Beach area. The waves here are strong, perfect for surfing, but not suitable for swimming. However, you can enjoy a walk on the beach. It was a bit too hot and strenuous for hiking in August, but it should be very pleasant in spring and autumn. The Lotte breakfast buffet deserves five stars – the seafood soup with fresh langoustines was a huge, delightful surprise! The Teddy Bear Museum and the largest Starbucks are just a 5-minute walk from the hotel. There's also BHC fried chicken and a 7-Eleven nearby, which is very convenient. I'll definitely stay here again on my next trip to Jeju; it's much better than hotels in the city center. This is how a proper vacation should feel!
Show more
Price per night from:£144
Posted on Dec 23, 2025|Oriental Family Twin Room
Joeanne Joe
Staying at ShinShin Hotel Jeju Ocean and honestly… location is 💯
Just minutes away from iconic spots like Eodolgae Rock, Cheonjiyeon Waterfall, scenic trails, and the lively Jeju Olle Market—everything is so accessible.
The food? Surprisingly good.
The room? Huge, spotless linens, and a wow factor with a massive smart TV—perfect for Netflix & YouTube nights after long walks.
Comfortable, clean, convenient…
definitely a great base for exploring Jeju 🖤🌊
Show more
Price per night from:£25
Posted on Aug 2, 2026|[Hotel] Superior Twin Room Village
Guest UserThis hotel is excellent. The rooms are spacious and clean, and they even have balconies. The pools are beautiful and plentiful. Most importantly, the service is outstanding, from the front desk to the late-night meal service (the fried chicken was also delicious). It's a stark contrast to the Shinhwa Hotel. The ocean view is stunning, and it's right next to the folk village. It was a very comfortable stay. If you're not planning on exploring the city, this hotel is definitely the top choice for a vacation.
Show more
Price per night from:£156
Posted on Apr 25, 2026
GwenMTan
We had such a warm and memorable stay as a mum travelling with my adult daughter, all thanks to our wonderful host, Mr Doldam and his lovely wife, Sue.
Communication was so easy as they speak English well, and they thoughtfully shared helpful tips on places to visit around Jeju, which made our trip even more enjoyable.
We accidentally stayed out past 9pm and missed our bus, and our host kindly came to pick us up from the village stop about 10 minutes away—something we truly appreciated.
They also helped send us off to the bus stop for our airport transfer, making everything feel smooth and well taken care of.
Breakfast was a real treat too—simple and wholesome, especially the homemade bread and tangerine jam 🍊 It truly felt like being welcomed into a home, not just a place to stay. Thank you!
Show more
Price per night from:£38
Posted on Jun 25, 2026
珍惜现在
Spent 3 nights at this lovely hotel in the Dongmun area in Jeju. It is an established hotel at a convenient location. The airport limousine makes its stop there.
You can have your dinner there at affordable rates.
A special shout out to one of the staff (a middle aged bespectacled guy who spoke excellent English) helped to arrange for a cab from Hallasan trail back to the hotel as we missed the last bus back to the city. Thank you so much for your hospitality and kindness.
Show more
Price per night from:£64
Posted on Jul 29, 2026|Standard Twin Room with Mountain View
SawtaiBeautiful seaside location with a stunning backyard and ocean views — the scenery is truly the best part of the stay. The outdoor areas, pool, and garden look great in photos and feel relaxing in person.
Service needs improvement. Staff English is limited, and bottled water costs 2,750 won without clear notice, which is confusing since most hotels offer it free. Late checkout after 12 also comes with extra charges. Breakfast is surprisingly expensive at 40,000 won even with a 20% guest discount.
Rooms are clean but outdated. The fittings feel old, and the bed and blankets are uncomfortable, making sleep difficult. Overall, the hotel has beautiful surroundings but the service clarity, extra fees, and room comfort fall short of expectations.
Show more
Price per night from:£52