Excellent location, great seaviews with beach access. Welcoming staff always available to help. Handy to Viva food market and a convenience store situated on the ground level.
The pool view is magnificent and well maintained ” the water is a bit chilly as it is mostly shaded”.
Filtered water in your room and very large comfortable rooms. Make this an excellent choice.
10/10 for my stay at ParkRoyal Penang Resort. This stay was a birthday gift for my 73-year-old husband. Thanks to ParkRoyal for the complimentary birthday cake which pleasantly surprised and delighted him. Overall service here was first class. It was from the warm and cheerful bell-hop Yusani to the helpful and thoughtful Asvathy at Check-in Reception, Transportation and Sight-seeing thoughtful and caring Angeline, Diligent Housekeeping Ali to thev cheerful Chanond who sent the birthday cake to our room…and also staff at Cinnamon and Javana Lounge. They all are pleasant and polite. They served with a smile and made us feel welcome all the time. Truly appreciated the warmth and hospitality of this hotel. The breakfast at Cinnamon was impressive, sumptuous and came with a wide variety of choices. We enjoyed our 2 breakfast thoroughly.So, we were happy and glad to have booked our room with breakfast.. There is also a Welcome drink with cookies at Javana Lounge. It was, indeed. a great start to our stay. It should be offered to all guests checking-in. For guests who would like sipping cocktaile by the beach or at Javana Lounge, there is a 20% discount for room-booking with Trip.com. We, indeed, had a pleasant, memorable and enjoyable stay at ParkRoyal. Would be back someday for more birthday stay here in future.
I just stayed for one night. Which was enough for me.
Be aware this is not part of the official Rainbow Resort Hotel. Upon seeing my confirmation, the receptionist told me my room was an Airbnb. The building is a hotel as well private rooms that are rented out.
The room itself was very spacious, 70 sqm with one bedroom and a living space. It had obviously been repainted recently (it smelt a fresh paint) so the walls were clean. Air conditioning and basic amenities were provided.
The building itself, has seen a lot of wear and tear. If you’re on a budget and want a spacious room it will meet your needs.
For the price I think it’s quite reasonable if you’re there for a short stay.
The hotel is next to a beach, and a swimming pool downstairs. There a few restaurants across the road.
Rooms is clean and spacious and sound proofing is good. We have a good night rest as thebbed is comfortable. Shower water pressure is good. Can have a good shower after a whole day work. Location is good for traveller too. Nearby have lots of eatery shops and walking distance to many places.
I booked a sea-view room right next to Gurney Drive. It was convenient to grab a meal downstairs, and the breakfast was excellent. The pool is on the second floor and open until 8 PM, but it gets no sun after 4 PM. A dip in the pool was perfect for unwinding after a long day of sightseeing. The service was superb and very attentive.
The resort has a modern design and I was pleased with the level of service provided by the staff, who were consistently polite and helpful. In particular, I would like to commend the Indian bellboy for his excellent attitude and professionalism.
However, there were several areas that could be improved. The room carpet had visible stains, the in-room AI device was not functioning, and the TV channel selection was very limited, especially the absence of sports channels.
During breakfast, the food variety was limited and did not reflect local cuisine, with no roti canai or teh tarik offered. Additionally, bihun goreng ran out early and was replaced with maggie goreng. There was also a lack of staff presence and signage at the breakfast area, which caused some confusion for guests.
I had a wonderful stay at La Ferringhi Villa by ALV. As a solo traveller, I felt very comfortable, safe, and well taken care of from the moment I arrived.
The villa was exceptionally clean and beautifully maintained. Everything felt fresh and organised, which made it easy to relax and fully enjoy my stay. The location is perfect,peaceful yet convenient, with easy access to the beach and nearby restaurants. The amenities were great and thoughtfully prepared. I truly appreciated the comfort and attention to detail throughout the property.
I would definitely recommend this villa to anyone looking for a relaxing and high-quality stay in Penang. I would happily return again.
The location was excellent — just steps away from the beach, making it perfect for a relaxing getaway, especially during the festive season
The breakfast selection was fairly good, with both local and simple Western choices. However, during peak hours it felt a bit crowded and some items ran out before being refilled quickly.
The staff were generally friendly, though service speed could be improved at times.
The room was comfortable enough for a short stay, but certain areas showed signs of wear and could use upgrading.
Overall, it’s acceptable for the price, but with some improvements in service consistency and breakfast management, the experience could be better
Stayed for a few nights, and the environment was really nice. We had a sea view from our window. To get to the beach, you have to cross a small bridge that's exclusive to the hotel, and you need your room key card to access it. The hotel has two swimming pools: a kids' pool and a larger one. Since there's a lot of greenery around the hotel, we couldn't always keep our balcony door open. We occasionally saw wild monkeys in the coconut trees by the sea. Overall, it was a good stay.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
Very Good
1313 reviews
8.0/10
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7.1/10
Ssj91this hotel is good overall, but when we arrived, they told us that we didn't have a booking with them and they couldn't locate our booking and details. the room was also said to be taken, and they are waiting for a cancellation in order to get our room. There is a lot of confusion among staff. some visitors were told to leave their rooms once they have entered. we waiting 1 hr 30 min to get our room. so check in was at 4.30pm. parking was also very inconvenient, as we had to park at the basement, which was impossible to even get one if you came into the hotel late and a T&G card was also needed to get validated before leaving the hotel if we wanted a free spot. Room was very spacious and clean. the tea and coffee was hard like its never been changed.
GGuest User10/10 for my stay at ParkRoyal Penang Resort. This stay was a birthday gift for my 73-year-old husband. Thanks to ParkRoyal for the complimentary birthday cake which pleasantly surprised and delighted him. Overall service here was first class. It was from the warm and cheerful bell-hop Yusani to the helpful and thoughtful Asvathy at Check-in Reception, Transportation and Sight-seeing thoughtful and caring Angeline, Diligent Housekeeping Ali to thev cheerful Chanond who sent the birthday cake to our room…and also staff at Cinnamon and Javana Lounge. They all are pleasant and polite. They served with a smile and made us feel welcome all the time. Truly appreciated the warmth and hospitality of this hotel. The breakfast at Cinnamon was impressive, sumptuous and came with a wide variety of choices. We enjoyed our 2 breakfast thoroughly.So, we were happy and glad to have booked our room with breakfast.. There is also a Welcome drink with cookies at Javana Lounge. It was, indeed. a great start to our stay. It should be offered to all guests checking-in. For guests who would like sipping cocktaile by the beach or at Javana Lounge, there is a 20% discount for room-booking with Trip.com. We, indeed, had a pleasant, memorable and enjoyable stay at ParkRoyal. Would be back someday for more birthday stay here in future.
GGuest UserWe were a bit nervous after reading the reviews online but we had a really excellent stay. The rooms were super clean and modern with a beautiful sea view and the bed was really comfortable. The rooms had a kettle with teas, a hairdryer and iron and the shower was lovely and hot. Great AC too. The pool was lovely with a beautiful view of the sea and very nice and peaceful. The location was also great with a huge food market right opposite. Overall a really lovely stay
LLoher RomanThe place was packed … lots of noisy adults and their kids !
We paid good money to have a terrible nights sleep with a large gathering of revellers partying until 3.30 am
And then at sunrise a group of laud teenagers playing waterpolo in the pool in front or our Room
The breakfast was disappointing lukewarm and mainly caters for Asian tastes !
Keep away from this Hotel on weekends and festive days
AAriessssWe were looking for a hotel near Escape Theme Park, and this hotel was recommended on Trip.com when I searched for a room with a bathtub. The price was reasonable and the location is very convenient, only about 10 minutes away from Escape Theme Park.
When we checked in, we were impressed by the beautiful view and the comfortable room. The breakfast was excellent with good variety, and the staff were very friendly and helpful throughout our stay.
Overall, it was a very pleasant experience and we would definitely stay here again. Hope to visit again in the future!
GGuest UserStayed for a few nights, and the environment was really nice. We had a sea view from our window. To get to the beach, you have to cross a small bridge that's exclusive to the hotel, and you need your room key card to access it. The hotel has two swimming pools: a kids' pool and a larger one. Since there's a lot of greenery around the hotel, we couldn't always keep our balcony door open. We occasionally saw wild monkeys in the coconut trees by the sea. Overall, it was a good stay.
AAnonymous UserThe hotel's location is excellent. There's a mall right downstairs, making shopping and dining super convenient. It's also close to other tourist attractions, and getting a taxi is quick and easy! We even ran into Chinese celebrity Huang Xiaoming and others promoting a movie at Gurney Plaza during our stay.
GGuest UserWe fell in love with this hotel during our first stay last year, and this is now our second visit. We really appreciate the ambience, and the room is spacious with a stunning view, even though it does not face the sea.
The only area for improvement would be the food. We ordered several items via room service, and unfortunately, the taste was quite bland and not quite up to hotel standards. We also requested cut chillies and had to wait a long time. When we followed up, the response from the restaurant was simply, “Do you want us to send them now?”, which was a bit disappointing.
Overall, we still enjoy the stay, but the dining experience could certainly be improved.
GGuest UserI found out about this hotel, part of the Marriott brand, through the TV show 'Outbound Love'. It has a colonial Nanyang style, and while it's not a huge property, it's very refined. The suite has a separate room with a double bed. The pool is clean and there's a kids' pool too. Overall, the room was clean and the bedding was tidy. The breakfast isn't super extensive, but the rice noodles and Teh Tarik (pulled tea) were excellent. There was a welcome drink, and the service was warm and attentive, though I had trouble getting through to housekeeping by phone. The beach isn't owned by the hotel, and while there are boats, it's not ideal for swimming. The area around is very convenient with food options and a supermarket. The Shangri-La is right next door, and there's a mosque nearby, so you can hear the prayers clearly. My room faced the street, and I could hear motorcycles at night.
YyexiongThe sea-view room directly faces the ocean, offering a great environment! Many families with children come here for vacation, and the kids' water facilities are incredibly popular.
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