Boutique Hotels in Hubei, China

Out of all the hotels I've stayed at across the country, this one is truly the most thoughtful. When you walk in, there's someone dedicated to pouring their homemade fruit tea, and they even have a 24-hour snack bar. Yesterday morning, since I hadn't woken up yet, they hung a bag of yogurt, biscuits, and other snacks on my doorknob. This morning, I specifically came to experience their breakfast, curious to see what made it different, and it truly exceeded my expectations. They have a wide variety of food categories, and while there are many options, nothing feels skimped on. The kitchen staff even goes around asking if you'd like a bowl of hot dry noodles as you enter the dining area. Drinks with sugar are clearly labeled too. These might seem like small details, but I've never seen anything like it in any other hotel of the same caliber in any other city I've visited in China. The experience was truly excellent, and I highly recommend it to anyone visiting Wuhan!

I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.

My recent experience at this hotel was beyond my expectations!From the moment you step into the lobby, you can feel the enthusiasm and professionalism of the staff, who are willing to help with luggage and patiently introduce the facilities.The room is clean and tidy, the bedding is soft and skin-friendly, the bathroom supplies are of high quality, and the welcome handwritten card is prepared in detail, which is very heartwarming!The location is excellent, surrounded by delicious food and business districts, making it very convenient for travel.The breakfast is rich in variety, with a reasonable mix of Chinese and Western cuisine, and the taste is superb!The overall service is considerate and meticulous, with an exceptional cost-performance ratio. I will definitely choose this place next time and highly recommend it!

I absolutely have to give this hotel a positive review! From Kitty reaching out early, to the doorman proactively helping with luggage as soon as we got out of the car, to Ana at the front desk efficiently handling check-in and thoughtfully informing us of the executive lounge's opening hours, the entire experience was excellent. The room I booked had a great view; I could even zoom in on my phone to see the Yellow Crane Tower. The breakfast selection was rich and varied, with the Xiangyang beef noodles and freshly steamed buns being particularly delicious.

I absolutely loved the service and amenities at the Shangri-La Wuhan! Both times I requested extra water, a razor, and other items from room service, they responded in about 5 minutes. The room was clean and spacious, and I especially liked the long desk! All the electrical appliances were spotless, clearly designed with safety and cleanliness in mind. For example, the electric kettle's power cord can be neatly rolled into a hidden compartment in its base. The ironing board and iron were also very easy to use. Overall, I appreciate the service and facilities of the well-established Shangri-La brand. There were no strange odors in the room, and the lotion had that familiar citrus scent. This time, the razor handle was actually bamboo, which was a nice touch, and it even came with a small can of shaving foam! The indicator lights in the elevator lobby were very clear, and when an elevator arrived, there was not only a red light but also a bell sound, so you'd never have trouble finding which of the six elevators had arrived. Very user-friendly! Most importantly, the value for money is exceptional! Thumbs up! 👍

$293 booked, front desk Xiao Pan upgraded to a mountain view room, with a locker, rich breakfast, only the basement parking lot, large area, 3 minutes walk to Huayuecheng foot massage, the first choice after Wudang Mountain

Overall this very good hotel with nice facilities. However I experience two incidents which downgraded service rank. On the first day in the restaurant person was smoking close to our table - should be separate area for smokers and nonsmokers, no reaction from personel. On the 2nd day when taking short clip of the cook preparing the meal, I was approached by the personel and asked not to record the staff, in other hotels staff is definitely more welcome to guests recording or taking photos. Not here.

The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the room cleaning staff is also very kind, the front desk sister Wu Jing is also very enthusiastic, the room price is also very affordable, cost-effective! There is a food court downstairs in the hotel, the transportation is very convenient, and it is less than 1 km away from the ancient city of Jingzhou. I got more than a comfortable and pleasant stay experience, and there are fireworks on earth!

Opted for Wanda Reign during the off-season. The hotel's location is fantastic, offering a quiet retreat while still being conveniently accessible. It's close to East Lake and SKP, with a food street just a short walk away, which is super handy. The hotel has a grand overall style, and the service attitude is generally fine. However, the room decor, like the wooden doors, felt a bit dated, and the carpet looked a little dirty. The only area that definitely needs significant improvement is the breakfast; the selection was limited, and the taste was just mediocre.

Hotel staff helped us when our flight was rescheduled due to Typhoon Ragasa, by extending our checkout time and contacting the airline company. Rooms are huge, clean and very comfortable. It is located just 5 mins from where the cruise dock. Hotel is right next to Wanda mall where there is Uniqlo, starbucks etc. There are plenty of small local restaurants and street food within walking distance.