Boutique Hotels in Hubei, China

Out of all the hotels I've stayed at across the country, this one is truly the most thoughtful. When you walk in, there's someone dedicated to pouring their homemade fruit tea, and they even have a 24-hour snack bar. Yesterday morning, since I hadn't woken up yet, they hung a bag of yogurt, biscuits, and other snacks on my doorknob. This morning, I specifically came to experience their breakfast, curious to see what made it different, and it truly exceeded my expectations. They have a wide variety of food categories, and while there are many options, nothing feels skimped on. The kitchen staff even goes around asking if you'd like a bowl of hot dry noodles as you enter the dining area. Drinks with sugar are clearly labeled too. These might seem like small details, but I've never seen anything like it in any other hotel of the same caliber in any other city I've visited in China. The experience was truly excellent, and I highly recommend it to anyone visiting Wuhan!

I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.

My recent experience at this hotel was beyond my expectations!From the moment you step into the lobby, you can feel the enthusiasm and professionalism of the staff, who are willing to help with luggage and patiently introduce the facilities.The room is clean and tidy, the bedding is soft and skin-friendly, the bathroom supplies are of high quality, and the welcome handwritten card is prepared in detail, which is very heartwarming!The location is excellent, surrounded by delicious food and business districts, making it very convenient for travel.The breakfast is rich in variety, with a reasonable mix of Chinese and Western cuisine, and the taste is superb!The overall service is considerate and meticulous, with an exceptional cost-performance ratio. I will definitely choose this place next time and highly recommend it!

I absolutely have to give this hotel a positive review! From Kitty reaching out early, to the doorman proactively helping with luggage as soon as we got out of the car, to Ana at the front desk efficiently handling check-in and thoughtfully informing us of the executive lounge's opening hours, the entire experience was excellent. The room I booked had a great view; I could even zoom in on my phone to see the Yellow Crane Tower. The breakfast selection was rich and varied, with the Xiangyang beef noodles and freshly steamed buns being particularly delicious.

I absolutely loved the service and amenities at the Shangri-La Wuhan! Both times I requested extra water, a razor, and other items from room service, they responded in about 5 minutes. The room was clean and spacious, and I especially liked the long desk! All the electrical appliances were spotless, clearly designed with safety and cleanliness in mind. For example, the electric kettle's power cord can be neatly rolled into a hidden compartment in its base. The ironing board and iron were also very easy to use. Overall, I appreciate the service and facilities of the well-established Shangri-La brand. There were no strange odors in the room, and the lotion had that familiar citrus scent. This time, the razor handle was actually bamboo, which was a nice touch, and it even came with a small can of shaving foam! The indicator lights in the elevator lobby were very clear, and when an elevator arrived, there was not only a red light but also a bell sound, so you'd never have trouble finding which of the six elevators had arrived. Very user-friendly! Most importantly, the value for money is exceptional! Thumbs up! 👍

$293 booked, front desk Xiao Pan upgraded to a mountain view room, with a locker, rich breakfast, only the basement parking lot, large area, 3 minutes walk to Huayuecheng foot massage, the first choice after Wudang Mountain

It was a very pleasant trip to Xiangyang, and the InterContinental Hotel left us with wonderful memories. The hotel has a great location, situated in the southwest corner outside the ancient city, about a 20-minute taxi ride from Xiangyang East Railway Station, making it convenient to reach the ancient city, Gulongzhong, and Tang City. The hotel is designed in a Chinese garden style, with a beautiful courtyard. The rooms are spacious, clean, and tidy, and the attached courtyard is unique. The rooms have a coffee machine with a variety of complimentary capsule coffees, which taste quite good. The breakfast was plentiful, including Xiangyang's specialty—brown sugar potstickers. The heated swimming pool was very clean, and there was also a sauna. From check-in to check-out, the service was impeccable. Special praise goes to Ms. Shi Yixuan at the front desk; she even gave each of us a small gift upon check-out. Next time I visit Xiangyang, I will definitely choose to stay at the InterContinental Xiangyang again.

The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel is in a prime location, the room cleaning staff is also very kind, the front desk sister Wu Jing is also very enthusiastic, the room price is also very affordable, cost-effective! There is a food court downstairs in the hotel, the transportation is very convenient, and it is less than 1 km away from the ancient city of Jingzhou. I got more than a comfortable and pleasant stay experience, and there are fireworks on earth!

The lobby is incredibly grand, and the facilities are decent; it has everything you'd expect. The bedding quality is excellent! The bathroom has a ton of little odds and ends, essentially a small item pulled from each pretty little box. It lacks a sense of brand identity and is quite a distance from being a luxury hotel. I used the Black Diamond ”One City, One Room” benefit, and upon checking in, I noticed the executive room amenities were L'Occitane. The butler mentioned that only suites currently come with Acqua di Parma, but they still provided it for us. The executive lounge, as pictured, is good for a quick bite, and the fruit selection is quite rich. Free hotel parking is a really nice touch. The butler's response speed wasn't great.

The check in system was such a mess, we booked four rooms individually, but when I checked in, I got a room which had already checked in by my sister. I asked the front office to double check by using my name, but they insisted that they could NOT find my booking under my name. They only identified the booking by checking the booking confirmation number rather than by checking against the spelling of one's full name printed on the ID. The problem was solved in the end after I showed them my sister's room confirmation number, see how it ******, but I was not satifised with such a serious mistake that IHG group could encounter. Quite disappointed although the front office manager did apologize to me afterwards and gave the complimentary breakfast. The room key card could not been placed together with my mobile phone, it was quite wired. I always travel to Beijing and other places, and it was the first time that the room key turned invalid when it stayed close to a mobile phone! Interesting experience!