Boutique Hotels in Hunan, China

Great location and we were kindly upgraded - the room was spacious, clean and had a beautiful view of the mountain. We didn't have an iron or ironing board in our room but guest services provided one on request. Breakfast options are plentiful but not if you require halal or vegetarian options - these were very limited. I would ask the hotel in future to make more halal and vegetarian options available for guests. Everything else was perfect! Would definitely stay here again.

We had a wonderful stay at Yunmei Bieyuan Hotel. The room was very spacious, comfortable, and extremely clean throughout our stay. Everything was well organized and made us feel relaxed after long days exploring Zhangjiajie. A very special thank you to Xiao Gong, who was incredibly kind and helpful during our stay. He assisted us so much with purchasing tickets and was always available to help with any questions we had. His friendliness, patience, and excellent service truly made our experience even more enjoyable. We highly recommend this hotel and would happily stay here again in the future!

A hotel which is about 2 years old, everything is new. We were quite impressed with the smart controls in the room. We can command it to close the curtains, turn off n on the lights, ask about the temperature for the day etc. We opted for rooms with the mountain view and we could see it from the room window every-day subject to weather conditions. Waiting for the rooms when we arrived, the reception was very nice to explain to us in detail which route to take to tianmen mountain, zhangjiajie grand canyon, National Forest Park (Avater mountains). We decided to make our base at this hotel while taking the didi (1+ hr to n 1+hr back) to the grand canyon n national forest park. It is a hassle to travel around those areas with luggages. The cableway to tianmen mountain is 10 mins walk, very convenient. Be prepared to walk a lot. Lucky there is a foot n body massage on the 4th floor of the hotel. It was a saver to our legs after a long day at tianmen mountain. There were eateries around but we were not used to the spicy n oily food, the San xia guo is a hot item sold around there, we stayed away from restaurants selling San xia guo after one meal with it, we did not like it. We try to find restaurants with food that was gentler on our gut like haidilao n Korean BBQ buffet. There is a breakfast restaurant 5 mins walk from the hotel which is a heaven as the food is more to our liking, they even had fresh soy bean, dumplings, non spicy noodle soup. The hotel breakfast was not bad, good n light. Please get the meicha which is a herbal tea from zhangjiajie, good for relaxing before sleep and it is said to be good for the 3 highs. Available in the shopping areas, the store at the lobby of the hotel sells it too. Overall the hotel is clean, quiet, good amenities, good location, good views. Just a feedback on one morning where we out for breakfast and left our belongings unlocked, we put the not to disturb door sign on the door but the housekeeper came in to clean the room. Please inform the housekeeper not to enter the room when there is no instructions to clean the room on the door sign.

I rarely write reviews, but this time I really have to, because I'm so incredibly touched. I absolutely must thank Manager Lily for making our trip such a perfect experience. We were truly overjoyed, and because of that, my impression of this hotel is fantastic 👍: This trip was with my two elderly parents and a 4-year-old child, and I was genuinely nervous. Could I take good care of everyone? Would the journey go smoothly? Then, right at the hotel entrance, we met Manager Lily. With a radiant smile, she immediately offered to carry two large suitcases for me. She chatted with us all the way to our room, asking how we were, and once inside, she meticulously explained how to use all the lights and appliances. She even reminded us to close the balcony screen door to keep out mosquitoes. I was so happy and felt so warmly cared for – it was like drinking ice-cold spring water when you're parched, and the fatigue from traveling instantly vanished. After resting a bit, we were ready to explore the ancient town. It was our first time in Fenghuang, and we had no idea where to start. Luckily, on the first floor, Manager Lily had arranged maps and gave us a detailed explanation of a sightseeing route. She even arranged for the hotel car to drop us off at the entrance of the ancient town. And after we finished exploring, Manager Lily again arranged for a car to pick us up from the ancient town and bring us back to the hotel. With both elderly family members and a child, this trip was truly effortless and delightful. All my previous worries were gone, and the journey was completed perfectly. That's why I'm seriously writing this review. This trip gave me an insight: Beautiful scenery is certainly appealing, and hotels with elegant environments make you comfortable, but what truly touches people's hearts and makes them cherish memories is undoubtedly the most sincere service and the most thoughtful arrangements, making you want to stay forever 👍. Thank you, Manager Lily! I've already made plans with her to stay again in October 🌹

1. The room was spacious with high ceilings and an open feel. Stepping out, you're greeted by the pool and mountain views. 2. Breakfast was plentiful, a delicious mix of Chinese and Western options, perfect for fueling up before heading out to the mountains. 3. The location is excellent, within walking distance of the Mid Gate, which helps you avoid the crowds and tour groups typically found at the East Gate. This means no long queues, direct access to transportation, saving time, and avoiding stress – no need to wake up extra early during your vacation. 4. The owner was incredibly thoughtful and provided exceptional service. They helped us plan our itinerary even before we arrived. When the weather unexpectedly changed during our stay, they quickly adjusted our plans to make sure we made the most of the good weather. 👍

Had a great stay at this hotel. The staff were very kind, approachable, and accommodating. They always greeted us with a smile and helped us whenever we needed something. The place was also clean and comfortable. Highly recommended! 😊

This hotel is 5/5. The location is excellent, just a short walk from the Tianmen Mountain cableway. There are plenty of great local cafes nearby to grab a bite. We stayed on the 15th floor and we had the mountain view from our window. The room was spotless and very comfortable. I also really enjoyed the breakfast. It was quite diverse with a good spread of rice, noodles, eggs, sausages, fresh fruit, and more. Special thanks to the staff! I accidentally left my belongings in a taxi, and the reception staff went above and beyond to contact the driver and get my items back. Highly recommended! We would definitely stay here again.

花間堂系列品質有保障，服務人員雖然才開業稍顯繁忙，但是在我們遇到個人情況的時候會主動詢問是否需要幫助，這一點很暖心，知悉需要延遲退房時，也非常順利的幫助我們免費延期。 芷江也是個非常安靜美好的城市，如果再來還會來住這家酒店。

Overall, the hotel itself was fine. All the amenities were perfectly okay, and the room was comfortable. However, do not count on the airport transfer service unless you speak Chinese. The staff responsible for the shuttle do not speak English, which made coordinating the pickup incredibly difficult. Good stay, just arrange your own transport.

My stay at Grand Hyatt Changsha truly exceeded my expectations! The location is absolutely perfect; right downstairs, you'll find Wenheyou and Pozi Street, making dining, drinking, and shopping incredibly convenient. From my room, I could see both Orange Isle and Yuelu Mountain, and the high-altitude river view was breathtaking. Taking a bath while enjoying the night view from the tub was pure bliss. The freshly made rice noodles for breakfast were incredibly authentic, and the roast duck and chopped chili fish head at Xiangjiang 36 are definitely worth a special trip. The amenities, like Balmain toiletries and a Dyson hairdryer, showed great attention to detail. The service was also very thoughtful; I didn't have to worry about a thing throughout my stay. The front desk and concierge service were excellent; everyone was smiling, enthusiastic, and professional, making me feel truly at home. If you're coming to Changsha, this is the only place you need to stay. I'll definitely be back!