Boutique Hotels in Hunan, China

When traveling with family, Hilton is usually my top choice. Its chain operation always gives me peace of mind. The Zhangjiajie Tianmen Mountain Hotel is incredibly close to the scenic area, and there are many dining options nearby, which is super convenient. The hotel's service is exceptional and really made us feel comfortable. They even offer complimentary hot porridge in the evenings, which is such a thoughtful touch for travelers! The breakfast spread is abundant, with different dishes every day. We especially loved their coffee, which might have been a significant reason we chose this hotel. All in all, my family and I really enjoyed our stay.

The front desk officers were so helpful and friendly. They helped us to take our big luggages to the 3rd floor where we stayed for a night. It's just a walking distance to the main river and we could enjoy the whole evening strolling around the river without worrying our distance back to the hotel. Although there were lots of pubs, but the location of the hotel is not too close to the main bars area, and we could still sleep peacefully. Totally recommended. PS: it might have a few mosquitoes during the nights so have to close the window.

The hotel's location is a peaceful oasis amidst the hustle and bustle, with fantastic views. The rooms are spacious, perfect for families with children. Our butler, Cola, provided exceptionally attentive and thoughtful service, especially looking after our elderly parents and kids. Knowing our parents had mobility issues, he even arranged a special car pick-up and drop-off. It was a very satisfying stay, highly recommended!

Honestly, the room was nice but was very noisy with the plane flew over occasionally during midnight. The hotel 3rd floor restaurants were not operating at night so THEY TURNED OFF THE ENTIRE FLOOR LIGHTS. Once you exit the lift, it’s pitch dark… They also turned off the lights for those conference rooms and corridors next to the washing machine areas at my room floor… It was so horrifying. Told the front desk, they said they will turn it on but nope. Nothing was done. While no other users but only our clothes were on self service washing, we returned within 10 mins after the washing timer completed. Shockingly noticed our clothes have started drying on incorrect setting. (We needed cold temp, slow spinning). It was the cleaner who “helped” us. It may be out of good wills but I personally find it inappropriate since no permissions were granted to touch or move our belongings.. The butler lady who contacted me through WeChat were also quite pushy on getting me to buy the tour tickets from her. She will keep reminding me to quickly make decisions on the ticket purchase… Intentions were questionable as my other hotel butler did not keep insisting. Nonetheless, she was still very helpful and responsive. When we arrived, there were no services and the front desk gave me the “you should have known how the hotel works” kind of look and instructed me with 2 lines:“ Breakfast at level 3, washing machine at level 5.”

The hotel was very quiet and ideally located, close to both the high-speed rail station and the College of Arts and Sciences. The only downside was breakfast, which was a bit noisy and crowded, probably due to tour groups. Other than that, everything was great, and the staff's service was outstanding and very welcoming!

I want to take a moment here to describe one of my best moments with the staff from this establishment. Not only this place is located neitherly next to the fall for the best view; but they were always there to provide mewith the best care I also never experienced before from giving me a private tour around from themselves willingness, give me free liquor or drinks even if I didn’t want to some time.🤗. I got dressed up from his brothers shop; for me was an honour to be like having their cultural outfit for the day, show me the best restaurants around to taste the rich flavours of the region. And off course the incredible view at night from my balcony is unbelievable. This pale can receive sigle, couple and families. The room are rusting and very warm. It’s for me a 5 stars of the personality of the place and base on luxury. You won’t regret it! 👍🏼💝🙏

The hotel's environment, cleanliness, and service were all excellent! I had scheduled a shuttle to the high-speed rail station for 1:30 PM the next day, but due to a slight delay returning from Tianmen Mountain, I informed the staff that I would need to leave at 1:50 PM. They were all very accommodating and helpful. The suite was spacious and had a great view. I will definitely stay here again next time I visit Zhangjiajie!

A very pleasant stay at this hotel. Breakfast is good with a lot of variety choices. I give especially my compliments to Tony Long who is really friendly and helpful.

What truly stood out during this stay was the thoughtful care from our service manager. Before we even arrived, she sent detailed directions and location info, even marking landmarks because she was worried we might get lost. She patiently answered all our questions during our communication, never once being perfunctory. The hotel facilities are very new, the room was spotless, the bathroom had no odors, and the public areas were clean and bright. For this price, the environment and service offer incredible value for money. When checking out, I happened to catch her on duty. She smiled, said goodbye, and even reminded me to watch my luggage, which instantly gave me a feeling of warmth, like family. I've stayed in many hotels, and such meticulous and considerate service is truly rare. I highly recommend it; I'll definitely choose this place again next time!

An absolutely delightful stay at InterContinental! Location: The hotel is perfectly situated at the confluence of the Liuyang and Xiang Rivers, right next to Beichenhui Joy City. There's a direct walkway from the hotel lobby into the mall, making dining, entertainment, and shopping incredibly convenient. It's also a comfortable 5-7 minute walk to Beichen Delta Metro Station, passing other malls like Fenghuanghai along the way. The surrounding area is a residential neighborhood with plenty of local eateries on the ground floor shops. Room: As a member celebrating a birthday, I was upgraded to a balcony room directly overlooking the Xiang River. The view was expansive and unobstructed. The 270° balcony essentially offered panoramic views. Unfortunately, it rained heavily in Changsha over the weekend, so visibility was poor due to heavy mist during the day, though it improved slightly in the afternoon and evening. From the lounge, you can enjoy views of the Changsha Library area, or step out onto the outdoor balcony for a different perspective. Ambiance: The facilities are still very new. The lobby bar is spacious, and the first-floor breakfast restaurant had far more seating than I anticipated. The overall decor is very stylish. It's also very comfortable to just sit and relax in the first-floor lobby. Food: I experienced the lounge's happy hour, breakfast, and the main lobby breakfast. They offered local specialties like liangfen (cold noodles) and rice noodles. There was a wide variety of Western and Chinese options. The Western selection had a good number of delicious baked goods. The bar was quite busy in the mornings with many people getting coffee and tea. Service: The service was incredibly warm, meticulous, and professional. During check-in, the front desk staff introduced us to all the hotel's functional areas and features. A special thank you to Cathy for her outstanding contribution to our stay. Since we were celebrating my partner's birthday, Cathy thoughtfully arranged decorations and a welcome dessert for us. Throughout our stay, she responded to our inquiries quickly and professionally and actively addressed my previous requests. My partner described the entire stay as comfortable, surprising, and heartwarming. Once again, thank you to Cathy for her professionalism and dedication. And thanks to all the staff for their service, which made us feel right at home. I'm very much looking forward to returning to InterContinental Beichen when the mountains are ablaze with autumn colors!