Family Friendly Hotels in Special Capital Region of Jakarta, Indonesia

Staying in a deluxe room was much much better than an executive suite, hotel fulfilled our request to decorate our room for the anniversary. We started to enjoy our stay after our first day staying in executive suite ended up with disappointment, breakfast area very crowded but it's fine and restaurant staffs doing excellent job. When we check out Joshua very nice and professional, and we would be happy to stay again with Pullman in the future.

Stayed for one night and the room was very spacious and the bed for very comfortable. Bathroom was squeaky clean and toilet had a bidet (yay!). Location wise as well was easy to find as we were driving and there are a few malls located within the vicinity. Unfortunately, the aircon in our room somehow died in the middle of the night so I woke up at around 3am and was suddenly sweating. Thankfully (and gratefully), we managed to call guest services and they sent a technician to our room to fix the issue. Strangely, the room services was not open at 9am (or was it 10am?) which was a bit disappointing because we had hoped to order breakfast from room service before checking out but alas. Staff was friendly and helpful and there was complimentary parking since we were driving. Forgot to take photos because we checked in really late (almost close to midnight) and was exhausted from driving back from Yogyakarta but generally great stay overall.

Overall had a very disappointing experience celebrating our anniversary here. We stayed over one night. we had.Had a lovely surprise in the room with anniversary wishes and a lovely cake.The room itself was large and beautiful with wonderful views of the city. The hotel itself is stunning with lovely artwork and decor. Swimming pool was beautiful and loved the jacuzzi. A little cold in the pool most of the time as the buildings cover the sun. Fantastic gym! We went for drinks to their bar at 2pm and they didn't offer us the alcohol menu. When we specifically asked for it and then asked for signature drinks from it, we were told it wasn't available as the mixologist wasn't there and would be in at 4pm. We went again for pre dinner drinks, listened to lovely live music and again the signature drink I wanted wasn't available! Asked for a simple margherita and they charged us a price that was more than their signature drink prices! Many of the drinks like the beers on the menu was not available. Bar food was bland and mediocre. Was disappointing. Went out for an early dinner and came back to the hotel. Both of us felt very hungry at about 11.30pm and ordered the only meat pizza they had on their in room dining 24/7 menu and they tell me 15mins later that the pizza is not available! When we checked out, we weren't even asked how our stay was ..guess they didn't want any feedback or cared enough to know if we enjoyed our stay or not. We have been to Raffles in other countries and by far this was the most disappointing experience. Overall felt more like a business hotel

There is no refrigerator and hair dryer. Even though it is a 4-star hotel. Everything else is okay. The room is spacious. It is more economical to be a hotel member, because the room and restaurant food are discounted quite a bit. The fried rice is delicious. Oh yes, if you bring a car, it is better to go to the hotel before 10 pm. It seems that the hotel access road is closed if it is late at night. (You can confirm again with the hotel)

Check in was good. Room AC were hot. 1 room had noisy AC, although the technician tried to fix it but didn’t make much difference. I booked a room for 2 adults and 2 kids. The room only had 2 large towels (no hand/face towels) so I asked for extra towels for the kids but housekeeping said there were charges for extra towels. Exchanging wet towels was the other option. It was a huge minus for me. Please note that families with KIDS wash hands dozens of times a day… Breakfast menu was very standard in taste and variety. Slide was scary in my opinion. Either the slide surface or too little water, even small kids had trouble sliding down Thankfully they had face painting and balloon shaping on Sunday. That was the memorable part for the kids

Nice location near Mangga Dua mall, very nice breakfast , nice swimming pool and spacious deluxe king room. But the bathroom has two disadvantages, no door or cover for the shower box and no toilet hose which are very inconvenient.

Favorite staycation place, because good club room price, nice breakfast.. room size enough.

I forgot my room number, but the water is so smelly.. The more i stay the less service i’ve got. Something like greetings and say sorry anything about this im not get it. And for the breakfast too why they reduce the food? Im not stupid i know when im check in on eid mubarak period but it’s not a good reason you drop your service cause the customer is still pay the price when you offers. For me it’s ok to pay more to get more service too. Thanks. Hope you be better.

Booked for king bed room but the reception guy gave me the twin bed room as the king bed room was not available. I complained to him as i booked in advance and i was not a walk in guest. After hardly complained he gave me room that i deserved. I dont understand why he said the room was not available and then it was available after i complained.

A cozy studio room that feels like a hotel suite, located in a convenient area. The unit comes with a fridge and a washing machine, perfect for longer stays. There's a convenience store just downstairs, and it's easy to book a Grab for exploring nearby attractions. Delicious Chinese breakfast delivered to the room everyday.