5-Star Hotels in Hessen, Germany

Immer eine Freude dort abzusteigen! Nicht unsonst ist es mein Stammhotel in Frankfurt geworden: Super freundliche Mitarbeiter, alle sehr zuvorkommend und grosszügiger Service und Essen (weltbester Kaffee!)  Der SPA ist hervorragend - klein aber fein, es fehlt an nichts.  Besonders die Massagebetten sind gold wert und es gibt täglich Obst.  Immer gerne wieder!

Bart Red Fort, located near Frankfurt, the airport is more than 20 minutes drive, about one kilometer walk from the hotel to the light rail station, take S5 to Frankfurt Central Railway Station for half an hour, 18,48 minutes every hour, very punctual, traffic is very convenient. The town was originally a famous recuperation town in Germany. The environment is great. The summer palace is well-deserved. It has been raining these days. It is not hot to wear a thin down jacket in May. The hotel is very close to the Orthodox Church and the sanatorium park. It is very convenient to walk to the town hall and the shopping street.

The Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.

Close to airport, easy for transit, room is very comfortable all staff are friendly

The hotel has a certain charm. However, on the one day I was there, I had bad luck with the limited service I needed. At one counter, a group was checking in, and at another, a phone call seemed endless, so check-in took longer than expected. Once in my room, I discovered I had to go back to reception for the Wi-Fi password; they hadn't given me one and hadn't informed me that I needed one.

The hotel was good overall. The room was clean and the service was nice. However, the breakfast was not very varied and lacked many options.

nice hotel, friendly staff. only downside is that there is no self parking. But Valet service was awesome! room was spacious breakfast was great. close to attractions. love to come back again!

Location - beside metro Although location is great, entrance sign is tiny, it was also hidden by the hotel pick up vehicle which resulted in hotel is non visible! Waste of time hunting of hotel Image of hotel in term of age and layout is way different, resulted in smaller room due to the layout assign, misleading images provided by hotel Hotel is showing sign of age compare to newer hotel even if they are under non luxury category Despite a luxury hotel in branding and price, major dust was found behind the table corner Wouldn’t recommend the hotel

I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns.

Wonderful! We had a great time - fantastic room, great facility, rich breakfast, very relaxing spa area, sauna was pleasantly empty. We felt very well!