4-Star Hotels in Sarawak, Malaysia

The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓 We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room. We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.

Room is clean and comfortable. If you need to know, the pillows are the fluffiest that’ll support your spine in your sleep. A few non functioning locks (toilet) and drawers (fridge) but nothing too major that affects stay experience. As a business traveller, it’s important to note that the room is filled with sockets which means no power supply concerns.

Great location and views! The room was a bit dated though. The air conditioner's outdoor unit was right on the balcony, which was handy for drying clothes, but it made a bit of noise at night. There were no complimentary toothbrushes, but you could get two for free at the front desk. The phone was broken, and the towels were a brownish-red color, so it was hard to tell if they were clean or dirty.

Here’s a more natural and impactful version of your review in English: On the first day I checked in, I was given a room on Level 12. The air conditioner wasn’t working properly, and the room stayed hot until the night. The next day, I informed the front desk, and they told me the air conditioner had been leaking outside. They also said they didn’t want to inform me that night because they were worried I was already asleep. But that doesn’t make sense. You knew there was a problem, yet you let me sleep in a hot room the whole night without informing me or offering a solution, such as changing my room. Please improve your staff’s customer service. Situations like this should be communicated immediately so guests can decide what they want to do. I hope this doesn’t happen to future customers.

I had a nice stay here with my family. Booked family suite which is spacious and quiet with amazing view of Miri city. Breakfast was nice and tasted good. To highlight, the staffs were super helpful and kind to assist with our needs. The location is also strategic and convenient with good amenities. Otherwise, cleanliness could be improved as there are stains on the mattress, carpet and couch.

The hotel has been renovated, and the facilities and environment are quite good. It's conveniently located in the city center with easy transportation access. The staff provided good service, ensuring everything I requested was taken care of. The room was clean.

The hotel is at the Sibu town centre thus very convenient to hunt for food and some shopping nearby. The night market is less than 10 mins walk away. Basement car park is available. It is considered second best Hotel in town though the design is outdated. Rooms are nice and cosy and clean. Staff are friendly and polite. Breakfast is acceptable and the environment is good. The only downside of this Hotel is the security where there is no access control in the lift (key card access to individual floor) and also no security guard at the overhead walkway linking the Hotel to the Shopping complex.

Parkcity Everly Hotel Bintulu is a great choice for travelers seeking comfort and convenience. The hotel offers spacious, clean, and well-maintained rooms, creating a relaxing atmosphere after a busy day. Its strategic location provides easy access to the town center, dining options, and nearby shopping attractions like The Spring mall just next door by short distance in walking. The staff were friendly and attentive, ensuring a pleasant stay from check-in to check-out. Combined with comfortable facilities and a peaceful environment, the hotel delivers excellent value for both business and leisure travelers. Overall, Parkcity Everly Hotel Bintulu is a reliable place to stay, offering warm hospitality, comfort, and a convenient location for anyone visiting Bintulu.

Extremely satisfied! I had an early 4:30 AM flight, and they arranged a free shuttle to take me to the airport. The hotel bed was large, very comfortable, and impeccably clean. If you're looking for a hotel near the airport, I highly recommend staying here.

The location is still ok because there is a mall so if you want to eat or buy things you are still happy, but if you want to go to the waterfront, it takes 25 minutes, in front of the apartment there is also an everise, but yesterday we ordered the 2 bedroom one, 13th floor, the funny thing is that the wifi we use is the hotel wifi so it's a bit slow, there's no soap in the room, he said Sinad, it's just not available, finally he was told to deliver it, there wasn't even an iron, when I checked out I asked, he said he wanted to chat then it would be delivered hadeh🤧, even though when he arrived there was no response to the chat, it was annoying Plus, if you want to use the washing machine, you have to rent it for 35 RM a night👎, that should be the facility we get when we rent an apartment, I live in another apartment, even though the washing machine isn't in the room, it's kept downstairs, if we use it, it's free. Why do you have to pay for this? , 200 rm deposit, 37 rm in cash, they said it was clean, the apartment wasn't the same, don't know, other floors, other owners, the same or not