4-Star Hotels in Sarawak, Malaysia

The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓 We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room. We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.

The hotel is in a great location, and the room was clean and comfortable. Those are definitely the highlights of my stay. Unfortunately, the service and overall experience fell well below expectations. The biggest issue was the parking. My vehicle couldn’t fit into the mechanical parking system, so I was instructed to park by the roadside instead. Eventhough I wasn’t able to use the hotel’s parking system, I was still charged RM10. Later that evening, I decided to use the hotel’s premium parking, which costs RM70/day. I asked if the RM10 I had just paid could at least be deducted from the premium parking fee, but my request was declined. It didn’t seem fair considering I had no choice but to park outside because my car couldn’t fit into the mechanical parking. After contacting management by email, I was informed that the RM10 charge should never have been applied in the first place, as roadside parking was supposed to be complimentary for guests in my situation. This was apparently a mistake by the front desk. What was frustrating was that I had already explained to the front desk multiple times that my vehicle wasn’t even parked in the mechanical parking system, yet I was still asked to pay. The premium parking arrangement was also poorly managed. There were no staff available to assist with moving the cones, and on one occasion, my car registration wasn’t even on the parking list. Several times during my stay, I had to ask different staff where I was supposed to park because no one seemed to know. Housekeeping was another disappointment. I requested room cleaning at the front desk in the morning and specifically informed the staff that I had accidentally left the “Do Not Disturb” sign on my door. Despite this, housekeeping never came to service my room. To the hotel’s credit, management handled my complaint professionally. They refunded all of my parking charges and offered complimentary breakfast as a gesture of goodwill. However, while I appreciate management’s effort to make things right, the multiple service issues throughout my stay had already left a poor impression. Personally, I would not stay here again, especially if I’m driving. A good recovery is appreciated, but it doesn’t undo an experience that could have been avoided with better communication and service from the front desk.

Great location and views! The room was a bit dated though. The air conditioner's outdoor unit was right on the balcony, which was handy for drying clothes, but it made a bit of noise at night. There were no complimentary toothbrushes, but you could get two for free at the front desk. The phone was broken, and the towels were a brownish-red color, so it was hard to tell if they were clean or dirty.

The room was clean, comfortable, and well-maintained, providing a relaxing environment after a long day. One of the highlights of my stay was the stunning view of the river. Waking up to the scenic waterfront and enjoying the peaceful atmosphere truly enhanced the overall experience. The hotel’s location is also excellent, making it convenient to explore the nearby attractions along the Kuching waterfront. Overall, a great stay with comfortable rooms and a beautiful river view. I would definitely recommend it to anyone visiting Kuching.

im a lil bit shock for the blanket and the bed sheet also the pillowcase cleanliness.Very dirty,like i literally can see all the dirt stain all over the blanket.I should be enjoy my stay,not sleep on a dirty bed.This is one of my fav place to stay but got dissappointed by this kond of negligence.I wish this not gonna happen again.Overall,service and food is 100/10.thank you.

It’s been a long time we haven’t booked this hotel, now the carpet and all are new, so it’s all good. Oh and the breakfast too, I love i

The hotel is at the Sibu town centre thus very convenient to hunt for food and some shopping nearby. The night market is less than 10 mins walk away. Basement car park is available. It is considered second best Hotel in town though the design is outdated. Rooms are nice and cosy and clean. Staff are friendly and polite. Breakfast is acceptable and the environment is good. The only downside of this Hotel is the security where there is no access control in the lift (key card access to individual floor) and also no security guard at the overhead walkway linking the Hotel to the Shopping complex.

Parkcity Everly Hotel Bintulu is a great choice for travelers seeking comfort and convenience. The hotel offers spacious, clean, and well-maintained rooms, creating a relaxing atmosphere after a busy day. Its strategic location provides easy access to the town center, dining options, and nearby shopping attractions like The Spring mall just next door by short distance in walking. The staff were friendly and attentive, ensuring a pleasant stay from check-in to check-out. Combined with comfortable facilities and a peaceful environment, the hotel delivers excellent value for both business and leisure travelers. Overall, Parkcity Everly Hotel Bintulu is a reliable place to stay, offering warm hospitality, comfort, and a convenient location for anyone visiting Bintulu.

A Pleasant Stay at Raia Hotel Kuching I had a pleasant stay at Raia Hotel Kuching. The hotel is clean, comfortable, and conveniently located, making it a good choice for both business and leisure trips. The room was spacious and well-maintained, with all the basic facilities needed for a comfortable stay. The staff were also friendly, helpful, and professional throughout my visit. I especially appreciated the overall atmosphere of the hotel — quiet, comfortable, and welcoming. The service was good, and the check-in and check-out process was smooth. Overall, I had a great experience staying at Raia Hotel Kuching and would definitely consider staying here again on my next visit to Kuching.

The location is still ok because there is a mall so if you want to eat or buy things you are still happy, but if you want to go to the waterfront, it takes 25 minutes, in front of the apartment there is also an everise, but yesterday we ordered the 2 bedroom one, 13th floor, the funny thing is that the wifi we use is the hotel wifi so it's a bit slow, there's no soap in the room, he said Sinad, it's just not available, finally he was told to deliver it, there wasn't even an iron, when I checked out I asked, he said he wanted to chat then it would be delivered hadeh🤧, even though when he arrived there was no response to the chat, it was annoying Plus, if you want to use the washing machine, you have to rent it for 35 RM a night👎, that should be the facility we get when we rent an apartment, I live in another apartment, even though the washing machine isn't in the room, it's kept downstairs, if we use it, it's free. Why do you have to pay for this? , 200 rm deposit, 37 rm in cash, they said it was clean, the apartment wasn't the same, don't know, other floors, other owners, the same or not