The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.
I couldn’t fault the service of the hotel staff, they are polite, friendly, helpful and were a delight from the moment I arrived at the hotel. The breakfast selection is impressive covering a wide range of options for all tastes and ethnicities. The room was clean, tidy and safe.
I recently stayed at Hotel Tentrem Jakarta during a bus trip, and it was an excellent experience! The hotel is very accessible for bus travelers, with easy drop-off and pick-up points. The rooms are spacious, clean, and very comfortable, perfect for resting after a long journey.
The staff were friendly and helpful, making check-in and check-out quick and hassle-free. Breakfast had a nice variety, and the hotel facilities, including the lounge and Wi-Fi, were great for relaxing before continuing the trip.
Highly recommended for anyone traveling by bus who wants a convenient and comfortable stay in Jakarta!
Staying at the DoubleTree by Hilton Jakarta Bintaro Jaya was truly an impressive experience. The hotel is comfortable, clean, and the service is friendly and professional.
One of its main advantages is the strategic location, directly connected to Bintaro Jaya Xchange Mall. This makes it incredibly convenient for a leisurely stroll, dining, or shopping without having to leave the area.
The hotel facilities are also comprehensive and suitable for families, including those with children. Overall, the stay here felt practical, comfortable, and enjoyable—a perfect choice for a staycation or a short trip.
We had a wonderful 3 days and 2 nights stay at Novus Jiva Anyer. The atmosphere was calm and refreshing, perfect for a relaxing family getaway. The rooms were comfortable, the views were beautiful, and the staff were consistently friendly and attentive. Overall, it was a pleasant and memorable experience, and we truly enjoyed every moment of our stay.
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AAnonymous UserStaying at the DoubleTree by Hilton Jakarta Bintaro Jaya was truly an impressive experience. The hotel is comfortable, clean, and the service is friendly and professional.
One of its main advantages is the strategic location, directly connected to Bintaro Jaya Xchange Mall. This makes it incredibly convenient for a leisurely stroll, dining, or shopping without having to leave the area.
The hotel facilities are also comprehensive and suitable for families, including those with children. Overall, the stay here felt practical, comfortable, and enjoyable—a perfect choice for a staycation or a short trip.
EErly RosniWe had a wonderful 3 days and 2 nights stay at Novus Jiva Anyer. The atmosphere was calm and refreshing, perfect for a relaxing family getaway. The rooms were comfortable, the views were beautiful, and the staff were consistently friendly and attentive. Overall, it was a pleasant and memorable experience, and we truly enjoyed every moment of our stay.
GGuest UserThe only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.
NNOR HAZWANI BINTI AZMANI recently stayed at Hotel Tentrem Jakarta during a bus trip, and it was an excellent experience! The hotel is very accessible for bus travelers, with easy drop-off and pick-up points. The rooms are spacious, clean, and very comfortable, perfect for resting after a long journey.
The staff were friendly and helpful, making check-in and check-out quick and hassle-free. Breakfast had a nice variety, and the hotel facilities, including the lounge and Wi-Fi, were great for relaxing before continuing the trip.
Highly recommended for anyone traveling by bus who wants a convenient and comfortable stay in Jakarta!
TTristan HansenI couldn’t fault the service of the hotel staff, they are polite, friendly, helpful and were a delight from the moment I arrived at the hotel. The breakfast selection is impressive covering a wide range of options for all tastes and ethnicities. The room was clean, tidy and safe.