5-Star Hotels in Lazio, Italy

Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!

It's very close to the train station. The room and bathroom are spacious, but the facilities are average. Because we arrived early, the front desk asked for our permission and added €59 for early check-in, which also upgraded us to a larger room. There was a slight leak in the plumbing when we checked in, but the hotel immediately fixed it. They also offered us dessert and champagne, and wrote us a card to apologize, as they felt we had a bad experience. However, after three days, they didn't give us new sheets, and the bathroom fixtures were stained, so the cleanliness wasn't very good. This is my second time staying at an NH hotel in Europe; the first was in Barcelona, ​​and it's considered a good hotel for the price.

Sofitel 🏨 Health is very good, facilities are good, the environment is OK; breakfast is delicious, the restaurant service staff is more polite and thoughtful, keep smiling; unfortunately Italy 🇮🇹 Rome Sofitel Sofitel 🏨 staff do not know what is going on? The attitude of the five-star hotel I have ever stayed in is the worst. The hotel service staff at the door never pulls the door to the guests (it is not only us to observe), the chat content is full of impolite and swear words 🤬, the quality is amazing, the attitude is speechless, impolite, Not thoughtful, not service, do not know their work content and work attitude. Is it the Sofitel Sofitel in Italy 🇮🇹 that does not employ qualified personnel? Or is the company not responsible for employee training? Or is the company's salary dissatisfied? Or is this the case with the Italian 🇮🇹 Roman staff? (Other Italian 🇮🇹 hotel staff are polite! ! ! ) Or are these Sofitel Sofitel hotels that specialize in working as God? For your reference only.

A beautiful hotel in the heart of romeo - location simply couldn’t be better. The staff are amazingly friendly and went the extra mile after i busted my ankle in rome. Special mention to the front desk and the door man who always greeted us with the warmth of a long lost cousin and were amazingly helpful throughout. They also have the best cappuccino i’ve ever tasted in my life! i’d recommend this hotel to anyone without reservation.

The noise is very loud. I live on the first floor of the annex building. I can hear walking below upstairs. The room doesn't taste good without windows.

Facilities: Everything is available, except that the wifi is very slow, everything else is perfect. Hygiene: Previous comments said that there are skin sensitivity, but both of us have eczema and nasal allergies, and there is no problem, and the hygiene is perfect. Environment: Newly renovated, but a little small, about 8 square meters less than the W Hotel behind, and the price is 20% more expensive, but the decoration is very extreme. Except for family travel, everything else is suitable. If you have children, this room is not recommended. Service: From the door to the front desk to the tourist consultation restaurant, even the cleaning team has an extreme service attitude, thumbs up 👍. Especially when we traveled during Easter, they gave us priority to check in after a tiring 22-hour journey, thank you 🙏 Breakfast: It’s not rich, but you can eat until you are full, and you can skip lunch because every dish feels better than the restaurant outside 😋.

Location and transportation: The hotel itself is located next to the US Embassy in Italy, which is considered a safe area. However, there are few suitable restaurants and small supermarkets within 1 kilometer around. The bus or subway has to go at least 800 meters to about 1 kilometer. The hotel's security settings are average, and you don't need to swipe your card to enter the hotel gate or reach each floor. The biggest bug in hotel rooms is that the bathroom shower room is not well designed. Water easily overflows the shower room and flows everywhere in the bathroom. If you don't pay attention, the water may flow to the bedroom area when a girl washes her hair. This is very bad. Fortunately, we only stayed in this hotel for 2 nights, so we could only solve this problem by laying towels on the floor. Mini bars also charge a fee, and the fees are relatively reasonable. Just fine. This hotel is a hotel that I will not stay at twice. Personal living experience is for your reference.

I often stay at Marriott hotels, so I made a reservation this time as well. The room was very spacious, and the bath and toilet were very clean. The breakfast was also delicious, and the location is only a 10-minute walk from the downtown area, so I highly recommend it!

Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.

Excellent Hotel in incredible position overlooking Rome and Villa Borghese. Will be back for sure!