5-Star Hotels in Gansu, China

The Hyatt is right by the Yellow River, and our river view room faced it directly, though there wasn't much to see on the other side. The room showed its age but was well-maintained. The bedding was high quality, with that familiar smooth and soft feel. The location isn't far from the Iron Bridge; there are two bridges in between. We took a walk around the area, which lasted about an hour and a half. The Qing Shui Platform on the opposite side of the river was nice, and it wasn't crowded at night. The biggest issue with the room facilities was the smoke smell. I'm not sure if it was coming from an adjacent room through the ventilation, but since we were only staying one night, we didn't bother to address it. During Chinese New Year, we received a complimentary minibar with a good selection of drinks, more than we could finish. It was a nice touch to get to try some local specialties. The front desk service was excellent. For food delivery, they have staff bring it up. I ordered a 'Fangha' (presumably a local dish/drink), which was quite ordinary, but at least I got to try it. There's a pretty good beef noodle shop if you turn left when you exit the hotel.

This is the second time I have stayed here. The room is very spacious. Although it is an old hotel, I can feel the quality of the decoration and the facilities are complete. The hotel is very large, and the greenery, water system, pavilions and towers are all very beautiful. It is like living in a big park. It is a good choice for travel and leisure. It is very close to Kongtong Mountain Scenic Area, less than ten minutes' drive. We climbed Kongtong Mountain on the first day and brought the elderly with us. It rained on the second day. Just walk around the hotel and go to the swimming pool for free. The elderly had a lot of fun and were not tired. In the afternoon, we enjoyed the scenery, drank tea and chatted on the terrace of the room, and went to the restaurant to eat delicious hand-pulled lamb in the evening. The service staff are very enthusiastic, especially the Xiao Li team in the guest room building No. 5, who made us really feel what it means to feel at home. Thank you very much. I will stay here next time.

This hotel looked incredible! From top to bottom, it was clear that the designers took style seriously. The rooms gave off a sense of luxury that few other hotels in this process range have. The carpets, floors, doors, cabinets, beds etc. emitted a sense of tranquility, which made me feel very comfortable. Also, after travelling around China for nearly a month, I can say that this was by far the best breakfast I've had at roughly a dozen hotels. The staff were professional, everything was very clean, and the location could not have been better. My only issues: there was no air conditioning, and my room was very hot at night. Additionally, when the rooms next to you are watching television, you can hear everything in your room.

This hotel in Zhangye exceeded all expectations! Before arriving, I called to ask about self-service laundry and was pleasantly surprised to learn upon check-in that they offer a complimentary laundry service, which saved us a great deal of time and effort. The hotel also provided pick-up service, and the driver was already waiting for us at the station. The front desk staff were professional and attentive. During our three-day stay, we received welcome fruit every day, along with hot eye masks and earplugs (though the room was already very quiet). My child absolutely loved the creatively folded towel animals that appeared daily. The lobby had cold, warm, and hot water available, plus ingredients for Sanpao Tai tea – amenities even my own home can't match. The mattress and latex pillows were excellent, perfect for improving sleep quality and recovering energy after a long day of walking. Breakfast was delicious! Since dining options are limited near the Danxia scenic area in winter, having a good breakfast at the hotel was crucial. The front desk also provided a reliable and more cost-effective contact for car rentals than finding one ourselves. Next time I'm in Zhangye, Jinglong International will definitely be my first choice!

The room I stayed in was spacious and bright with a sensible layout, providing a very comfortable experience. Xiao He at the front desk upgraded my room for free and even gave me some complimentary fruit, which was a really nice touch. The airport shuttle service was also very convenient, and I even received a small gift upon checking out, which was very thoughtful. Despite being next to the airport, it was surprisingly quiet – even I, a very light sleeper, slept wonderfully. Being so close to the airport and having the hotel provide shuttle service meant I didn't have to rush in the morning for my flight. Highly recommend!

Everything was fantastic ,except for a moment where I got stuck in the elevator because I pressed the wrong floor to go to,thanks so much for helping me quickly and showing me such kind service😊😊 I reccommend to everyone

Dunhuang, a famous city of art and culture, exudes historical and cultural charm everywhere. This is my second visit, and winter brings a different experience. The air feels fresher than in summer, although the northwest wind is biting cold [grinning face emoji]. Choosing to stay at the Four Points by Sheraton Dunhuang, the first international brand hotel in the city, was truly excellent. Front desk manager Anna provided exceptional service, not only paying close attention to our needs and comfort but also saving us unnecessary travel expenses. Most touching was that when I needed to work and reply to emails, she lent me her laptop and allowed us to return it at check-out. This truly exceeded the hotel's service expectations. Thank you Anna for her meticulous service over these three days! Thumbs up for her! 👍🏻 Thumbs up for the hotel! 👍🏻 This proves the hotel's management system is excellent. I will definitely choose the Four Points by Sheraton again next time! [strong][strong][strong] Highly recommended! 👍🏻

The room was quite cozy, and the floor it was on was also pretty good. Getting around the area was convenient. However, I found the breakfast to be just average; even the beef noodles had tiny bits of shredded beef in them. The service attitude of the staff at breakfast really needs improvement; it doesn't match the hotel's standards. I hope these things will be better on my next visit.

We stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.

The staffs are very helpful and delightful to serve. They upgraded our room and early checking in for us, plus gave us extra complementary breakfast due to early arrival. The air-conditioning was a bit warm but ok after late night/ over night. Currently no self laundry equipments on site, not a big deal since we were not in rush. Location is very convenient for all necessities,