5-Star Hotels in Gansu, China

This stay was truly heartwarming. A special thank you to Rita, whose service was meticulous and thoughtful; she even proactively reminded us about changes in the weather, making us feel genuinely cared for. The hotel's location is convenient, with easy access to transportation, making getting around hassle-free. The room was quiet and comfortable with excellent soundproofing, ensuring a peaceful night's sleep. Overall, the experience was gentle and reassuring – a truly therapeutic stay. I wholeheartedly recommend it and will definitely be back!

This is the second time I have stayed here. The room is very spacious. Although it is an old hotel, I can feel the quality of the decoration and the facilities are complete. The hotel is very large, and the greenery, water system, pavilions and towers are all very beautiful. It is like living in a big park. It is a good choice for travel and leisure. It is very close to Kongtong Mountain Scenic Area, less than ten minutes' drive. We climbed Kongtong Mountain on the first day and brought the elderly with us. It rained on the second day. Just walk around the hotel and go to the swimming pool for free. The elderly had a lot of fun and were not tired. In the afternoon, we enjoyed the scenery, drank tea and chatted on the terrace of the room, and went to the restaurant to eat delicious hand-pulled lamb in the evening. The service staff are very enthusiastic, especially the Xiao Li team in the guest room building No. 5, who made us really feel what it means to feel at home. Thank you very much. I will stay here next time.

This time, we took a road trip and stayed at the NUO Hotel here. The overall service was surprisingly good... I initially thought it would be an older, more dated hotel, but the environment was actually incredibly clean. It's quite impressive how well they maintain such cleanliness. The hotel also has an underground parking garage, which is free and perfect for those driving. The room facilities are very well-maintained, and importantly, the restaurant floor was spotless, not sticky at all, and the tableware on the tables was neat and clean. The hotel's fourth floor connects directly to a shopping mall, making dining and shopping extremely convenient. The service attitude was also genuinely great – not overly intrusive, but also not neglectful, just perfectly balanced. Plus, the overall room rate was very reasonable. I had a really excellent impression! Hope they keep up the great work!

After half a month of traveling, this is by far the most comfortable place I've stayed. The decor has its own unique style, not like those generic hotels you see everywhere. You can tell they put a lot of thought into the lighting and little trinkets. Plus, all the amenities work perfectly and are super convenient – everything you need is there. The shower has great water pressure, the hairdryer is effective, and the Wi-Fi is incredibly fast. The room was spotlessly clean, spacious, and bright. It's perfect whether you're relaxing in or heading out to explore. For this price, getting all these perks is truly amazing value for money. I'll definitely choose to stay here again next summer.

The hotel's private car driver contacted me in advance for airport pick-up, and within a short 5-minute drive, I already felt the warmth of Lanzhou locals. Miss He at the front desk proactively upgraded my room, offering a panoramic view of the T3 terminal runway. As night fell, the light and shadow of planes taking off and landing resembled a dynamic art painting. The hallway transformed into an immersive art gallery, with Qingyang shadow puppetry (an intangible cultural heritage) displays and Dunhuang-inspired decorations complementing each other, making every step resonate with the rhythm of Silk Road culture. The room design is a 'detail-lover's dream.' The smart room control system adjusts lighting and curtains with a single touch. The bathroom, with its wet/dry separation, is equipped with high-end amenities, especially the extra-large bathtub paired with soft lighting. While washing away travel fatigue, I could also gaze at the airport's night view through the floor-to-ceiling windows, making a business trip feel like a holiday. The bedding was just the right firmness, and with the windows closed, the soundproofing was excellent, allowing for a full night's sleep even though it's close to the runway. The dining was equally impressive. The breakfast at Xuanhe All-Day Dining combined local Gansu cuisine specialties with Western classics. The freshly made beef noodles had a rich broth, complemented by fresh fruits and freshly ground coffee, starting the day with energy. The gym facilities were professional, allowing me to stretch and relax even during business breaks. Four-star pricing, five-star experience, and an even higher level of cultural resonance. Lanzhou Airport PARKVUE is not just a hotel; it's a cultural emblem of the Silk Road air hub – transforming a fleeting stopover into a poetic journey. Worth experiencing!

The hotel is located by the Yellow River, offering a pretty good view from the window! However, I have to complain about two things: first, the shower water was too cold, and second, the sensor light in the shower kept turning off by itself! Our family of four traveled during the Chinese New Year. My elderly mother was tired after visiting the provincial museum, so she returned to the hotel at 4 PM and said she wouldn't go out for dinner, opting to shower and rest. She was the only one who managed to get a hot shower at that time! When the other three of us returned to the hotel at 9 PM after dinner, I found the water to be lukewarm when I showered. It was a bit cold on my body, but I was already wet, so I had to just power through it. As soon as I got out, I told my husband and child that the water was very cold, and it might be due to many people using water during peak hours, suggesting they shower later. We waited and waited, but even at midnight, the water was still cold. I even called the front desk in between to report the cold water, and they replied that it was because many people were using water and advised showering later! But by 12:30 AM, my child was sleepy and couldn't wait any longer, so they took a quick cold shower. My husband just gave up on showering altogether! I really don't understand how a hotel this big can't even guarantee basic hot water for showers! And then there's the sensor light in the shower room. It would stay on for a few minutes and then turn off by itself. No matter how much you move around inside the shower, it wouldn't turn back on. You had to open the door and step outside the shower room for it to sense movement and light up again! So... I ended up taking a cold shower in the dark! What kind of crazy design is that? Who would open the door and step out in the middle of a shower just to get the light back on??!! This is the first time I've written such a long review, but overall, it was a pretty frustrating stay!

I think, apart from the little hiccup with the dining, this hotel is highly recommendable in all other aspects. The booking included a hot pot set meal with beef shabu-shabu for dinner, which was probably worth around 300 RMB. The dining staff, however, definitely need to improve their service; they were too arrogant. I hadn't paid close attention to the menu before, specifically the discrepancy between the listed meat dishes and what was actually served. Since the hot pot seemed to have very few meat options, I ordered an 88 RMB plate of lamb dumplings, which was tiny, only 24 pieces? It was then that I thought to check the dishes, and I realized that the food served was inconsistent with what was listed in the order, and they hadn't even informed us (it was called a 'beef shabu-shabu hot pot,' but there was no beef shabu-shabu or yak meat duck feet that were supposed to be in the set meal). There was also no fruit platter and no juice. When we discovered this and asked the server, she said they just provide whatever is available in the restaurant at the time. She then offered to send us a plate of fruit, to which I replied that a fruit platter was included in the set meal. That's when the server dropped a classic line: ”What's listed on the menu isn't necessarily what we have to provide!” I asked, ”Then what's the point of having the set meal contents written in the agreement?” Finally, I asked her if she could take responsibility for what she was saying, and if she needed to consult her manager. Only after a lot of back and forth, and me fighting for my rights, did they finally appease us with a portion of lamb. Honestly, that 88 RMB dumpling dish was a rip-off, and the hot pot set meal being different was also a rip-off. The way they responded when I tried to claim my rights was also terrible. Luckily, I asked her if she could be held accountable for her words, which helped me salvage my legitimate rights. I think, apart from the dining incident, this hotel is highly recommendable in all other aspects.

Overall, it was pretty good, but the elevator system is a bit complicated and can be frustrating if you're in a hurry. The shower head in the room kept dripping all night, on and off. The hotel is very conveniently located close to the subway station, and the view from the room is also quite nice.

🌟 Stunningly Beautiful, with a Natural ”Instagrammable” Filter Upon entering the lobby, you'll be immediately drawn to the colorful graffiti-covered pony chairs! The vibrant reds and refreshing blues, combined with their adorable and artistic designs, make for a perfect photo opportunity. This unconventional and creative interior design demonstrates the hotel's meticulous attention to detail, rivaling even high-end design hotels. 🌸 Elegant and Cozy, Meticulous in Detail The lobby is adorned with vibrant orchids, paired with tall, stately green plants, creating a sophisticated yet lively atmosphere. The black and gold reception desk is exquisitely elegant, and the thoughtfully provided drinking water and tea sets perfectly blend a sense of luxury with a comfortable and welcoming feel, showcasing impeccable attention to detail.

This was my first time in Tianshui, and I chose the newly opened Four Points by Sheraton. It's super convenient right off the highway, and parking is a breeze. The service was excellent, and the breakfast was delicious. The facilities and amenities are all top-notch, and the overall environment is fantastic! I'll definitely choose this hotel again next time I'm here.