4-Star Hotels in Hebei, China

Like a private garden of a royal estate, this courtyard hotel absolutely nails the traditional vibe. The breakfast was plentiful, and the service was attentive and warm. The location and views are both excellent. We're already planning to stay here again for our next family trip. Our guide, Xiao Bu, was very helpful and knowledgeable. Overall, a fantastic experience.

I'm very particular about hygiene, and upon entering the room, I was immediately reassured. It was spotless, brightly lit, spacious, and completely odor-free. The front desk staff were excellent and even provided two complimentary breakfast vouchers. The breakfast spread was extensive, and all the service staff were very friendly and helpful. However, the sound insulation could be improved, and it would be great if disposable toilet seat covers were provided. The hairdryer should also be replaced, as the current one takes a very long time to dry hair and isn't very effective.

I came here to experience the hotel because it was newly opened. Indeed, all the facilities and equipment are quite new. The room is equipped with a sofa bed, the screen is also movable, there is a small bar and tableware, and there is a quilt in the cabinet. It is very suitable for family travel. At the beginning, I felt that except for the cold attitude of the front desk, I was quite satisfied with everything else. We just arrived at the room. Fruits were delivered right after. As a result, when I took a shower at night, I found that the hot water was very small and I couldn’t take a shower at all. I could only call the front desk. The solution given by the front desk was to change rooms. Because there were a lot of luggage and it was late, I didn’t want to change rooms, so I asked the engineering to repair it. But they still asked to change rooms. Okay, then change rooms. We asked the staff to go to the room to check whether the hot water was normal. As a result, the staff did not check and came directly to our room to let us change. We asked again to check, and the staff went to check. The result was also broken. If we didn’t check it, wouldn’t we go there directly? ? ? ? Very speechless. Later, we changed our room to the 7th floor and checked that the hot water was normal. After we moved our luggage over, we looked at the bedding, and it turned out to be very dirty. There was a little garbage under the pillow. It was outrageous!!! We asked the front desk to come again, and they asked us to change rooms. Let's change, and asked her to check the room first. I really didn't want to bother, but the attitude was not good, and asked us to check it ourselves. I was very tired, so I asked my boyfriend to check it. The quilt was dirty, okay. Dirty. I said, then change the quilt for us. The staff asked us to pick up the quilt ourselves. This was the first time I encountered such a situation, and I was shocked. Okay, okay, I just want to take a shower and go to bed. It's really not as good as the attitude of the Hanting Hotel we stayed in the day before. The cleaning of the second day was OK.

This hotel truly exceeded my expectations with its outstanding service and comfortable accommodations. The rooms were spotless, spacious, and equipped with all the modern amenities I needed for a relaxing stay.

We booked the Thaiwoo Hotel for our ski trip with the kids. The hotel's location is excellent, making it convenient to get everywhere. They even offered a free firework show in the evening! The front desk service was fantastic; they patiently answered all our questions. Thumbs up!

Booked this room for my elderly family members. It's always one of our top choices when we visit Qinhuangdao~ 1. The hotel is very new and the facilities are exceptionally well-maintained. The customer service team is very responsive to guest requests; they brought extra blankets and water to our room immediately after we asked. The overall feeling is one of excellent cleanliness. 2. It's very close to the sea, has a great environment, and offers convenient dining options. The value for money is outstanding. 3. I especially want to commend the front desk customer service team; every single staff member was incredibly kind and helpful.

On the day of check-in, a customer service representative added me on WeChat to register my license plate number promptly. They also provided complimentary welcome fruit. From the moment I stepped into the lobby, every staff member greeted me with a genuine smile, proactively asking about my needs and patiently guiding me. Whether it was requesting an extra blanket late at night or asking for recommendations for local food, they were always incredibly patient. The hot springs, however, were truly the highlight of this trip. The water was crystal clear and perfectly warm. Soaking in it, all the fatigue from traveling instantly melted away as the steam rose, leaving me completely relaxed, both in body and mind. The attention to detail was excellent too; the changing rooms were clean and dry, and there were plenty of soft towels. Such thoughtful and meticulous service, combined with these incredibly therapeutic hot springs, truly makes this place worth a visit.

Xiao Nan at the front desk provided excellent service. The room was very comfortable, and the overall environment was great.

Well appointed, easy booking and extremely helpful staff, XiaoZhou and JiaJia，（小周和佳佳） that assisted with a misplaced bag and very courteous all the time, great breakfast,would stay again

I recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired. One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable. Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel. Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement