Overall I have quite enjoyed my stay @ Go H - while the facilities are acceptable the staff has been fantastic. They have been accommodating & have tried to be helpful with everything. As in other developing countries not everything is always as well working/maintained perfectly, but when brought to staff's attn they addressed as best possible. The primary n major necessities are fine - I would definitely stay again ))
My husband and I, always enjoy our stay at this location. Tha staff is wonderful, and very accommodating.
This hotel is very close to the airport and shopping malls, very convenient.
Good base for short stays in puerto princesa. Fairly new, clean rooms, good shower bathrooms. Comfortable bed. 15 min tuk tuk from puerto princesa seafront. 10 min walk to modern robinson mall
Our last four nights in paradise the swim up room was amazing we used that pool for a lot of hours nice to have our own deck and access.
We ate all our meals here breakfast was included and was good the options were lacking a bit but we found enough to eat! Dinner we ate here because we were lazy and didn’t want to go out! The food was good not great but good not always the same the next day was strange!
The beach was great the tides gos out for miles so there is lots to walk! The massage place was great she worked all my kinks out. But I would not recommend the nail salon was very basic not much to choose from for Color and she was late then when she did arrive had to go home for tools she forget! The hotel staff were all very helpful! The pool bar was nice and Mark made some fancy drinks!
Overall, average hotel. I was disappointed and wouldn’t stay here again.
Room: stayed 5 nights. The room has a mold smell upon entering that persisted even with the bathroom door closed. The toilet also flushed very slow and sometimes required 2 flushes. Room was spacious, and otherwise quite clean and comfortable. Quite dated and furniture had lots of dings/scratches which doesn’t really matter.
Staff: I always try to be friendly to service workers because I know their work is hard. The staff I encountered seemed grossly disinterested. On the day of check in, I asked for some water (as I had to wait a few hours till check in), and was asked to pay 65 php for a bottle, but I witnessed another guest receive one for free. Not sure what happened. Also had some communication issues regarding laundry that I had done with the hotel. Perhaps the staff is overworked.. I didn’t experience the friendliness that other reviewers speak of.
I do want to shout out Mou, the activities/tour coordinator! She was very friendly, and helpful in planning my activities. She helped address an issue I encountered with my tour very promptly and efficiently. Thank you Mou!
Also thank you to the security guards who helped me call tricycles!
I wouldn’t stay here again, nor would I recommend anyone to stay here.
Suggestions: I think communication needs to be improved. If a staff member is busy, it is OK for them to let the guest know that it will be a moment. Would also recommend addressing the mold smell in room 320.
Booked this due to proximity to the airport. Turns out if you come out of the airport exit, this is a 25 min walk to the airport! We didnt use PP airport to exit Palawan so not sure if better when travelling out from PP airport
Fine for what we needed! Good aircon, lovely breakfast for a good price, just slow service!
I stayed there 5 nights. The front staff was very kind and friendly. The restaurant was good. I like the atmosphere.
I could ask to keep my beer on their fridge as I didn't have it at my room.
Speaking of my room, it was specious but a bit difficult to reach because I need to climb many stairs. However, if I need a hair dryer, I could ask the staff through ” what's up”, which was really convenient for me. Thank you Camila and one another ready.
We stayed at the hotel for 4 days and 3 nights and it was worth the money. The room was spacious and clean. Hot and cold shower was available. The staffs were very kind and accommodating to our needs. I was able to work for 1 night with their internet even if it was just around 8mbps but there will be times the internet will be out. If you get the other side of the hotel, you will get an amazing view of the mountain. Only downside of our stay was that my husband got diarrhea on the last day of our stay, it could be from the boat tours or may be from the hotel buffet since I was not able to eat some of the meals there while my husband did. But overall, the hotel stay was great! Hopefully Palawan solves this ongoing “diarrheic outbreak”. We were able to visit Puerto Princesa and El Nido before but never had the experience getting sick.
Ok but not great. Room had a very strange violent smell which they tried masking with a cheap perfume type fragrance, staff ok, they did what they had to. Wifi only worked well in lobby, but you could get weaker wifi in restaurant and pool area. Very hard to get any wifi in rooms. Floor tiles in bedroom need re laying as it was like walking on spongy tiles! Buffet breakfast extremely limited but ok and with egg station. Pool area lovely, and approx 20-25 mins walk from airport and about the same from the puerto princesa waterfront promenade. Ok for 1 night to freshen up before flight, but you wont get any favours here and forget about late checkout after midday!
Can definitely recommend this hotel. The service was top-notch; we could book tours directly from the reception, even late in the evening for the next day 😃. There was full service, and we were allowed to use the pool in the evening. I would absolutely recommend this hotel as you get great value for money.
Very Good
63 reviews
8.3/10
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8.9/10
Very Good
NNikolai EfimenkoThis hotel is really, really great, I loved it! Even though I stayed in a shared four-person room, it didn't bother me at all because almost every day (from morning till evening) we were out on excursions or somewhere else. The staff are friendly and caring, rooms are cleaned daily, and the showers and toilets are communal (but there are also a few separate stalls just for women). The breakfasts are delicious and varied – I would fly back to the Philippines again just for these breakfasts! Because here, I only had truly good food three times: first in Cebu, second at the hotel's breakfast, and third at an Italian restaurant in El Nido, that's it! In the shared room, you get a towel, a locker with a lock, and a large bed (unlike other similar hotels). I'm thrilled!
TThat girl abroadI was honestly a bit disappointed with this resort. When you see the word “resort” and pay resort prices, you expect a certain standard. Unfortunately, it didn’t quite live up to that.
The bed only had a thin sheet with no proper bedding, there was no water provided in the room, and parts of the property felt quite run down with visible rust. The bathroom, especially the shower area, could really use a deep clean. Breakfast was okay, nothing special. There were four different WiFi networks, but none of them worked properly and the connection was very slow. The staff did warn me about this in advance.
That being said, the staff were absolutely amazing. Reception went above and beyond by helping with my large bags, doing my laundry, organizing tours and transport, and assisting with everything I needed. Truly a chef’s kiss to the team. They were the highlight of my stay.
With some upgrades and better maintenance, this place could match the price they’re charging. Right now, it’s the staff that make the experience worthwhile.
GGuest UserThe Underwater Garden Resort has a unique location on the Baquit Island only 10 minutes boat trip to Coron .Foots in the water! Boatshuttle in hotelrate includet.
Very quiet at night and dayover only some boats passing at a good distance.
The restaurant is OK with place for improvement.
Fishh-Sinigang and grilled fish are delicious. The personell is very gentle, kiind and attentive. They are trying to improve and learn everyday.
Thank you for you hospitality!
GGuest UserThis is by far the best beachfront hotel you could ever find in white sand puerto gallera. The rooms are clean and good smelling, the facilities are well maintained, the bed is awesome! Water supply and AC is excellent. And you get the most value of your hard earned money.
AAlexey VerbitskyA nice location, but our room on the ground floor was dark and damp, we constantly caught a cold because of the air conditioner, there is no balcony, only access to the mini pool that resembled a mini paddock, it did not work for heating, there is no breakfast here, it's a pity that there was no room for us on the second floor, which affected the vacation in this place we were not satisfied because he is good in the photo but not very good in reality + all these disadvantages that no one wrote about.
Next time, I'll choose a much more comfortable place to vacation.
MmoahmadEL nido suites Location and the hotel facilities are the best.
The staff was helpful and room was good. I was able to book massage, tour and motor bike from the reception staff. Breakfast did let me down but still not bad. Bus terminal is next to it and the el nido public market.
Vanila beach, lio beach and nacpan beach is not far. Especially old town is around 10 minutes of walking distance from the hotel for the night life and for good restaurants.
Overall i would definitely recommend this hotel.
GGuest UserOur last four nights in paradise the swim up room was amazing we used that pool for a lot of hours nice to have our own deck and access.
We ate all our meals here breakfast was included and was good the options were lacking a bit but we found enough to eat! Dinner we ate here because we were lazy and didn’t want to go out! The food was good not great but good not always the same the next day was strange!
The beach was great the tides gos out for miles so there is lots to walk! The massage place was great she worked all my kinks out. But I would not recommend the nail salon was very basic not much to choose from for Color and she was late then when she did arrive had to go home for tools she forget! The hotel staff were all very helpful! The pool bar was nice and Mark made some fancy drinks!
GGuest UserThis hotel is absolutely amazing for the price. I'll start by saying there's a free airport transfer. You just need to write to the hotel in advance with your flight number and names. The breakfast buffet is incredible. There's a pool and a spa. Everything is very beautiful and clean.
GGuest UserThe service staff is very friendly, and the location is very convenient. You can walk to the busiest street in town and the seaside! The twin room we booked is facing the sunset, so it is very convenient to watch the sunset from the room. The room is big, but you just need to pay attention to whether there are mice...
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