5-Star Hotels in Canton of Luxembourg, Luxembourg

The hotel, which opened 25 years ago, is very new. Its location right opposite the train station is incredibly convenient. The room design is a cool blend of modern and vintage. However, the front desk service wasn't very friendly, especially Diego, who seemed prejudiced against Asians. He initially assigned us a terrible room with high windows that felt like a prison cell. It was only after we found flies in the room that he moved us to a larger one overlooking the train station. This shows the hotel clearly had better rooms available, and as a Marriott member staying for three nights, I should have been given a decent room from the start. We accidentally left two hats in the closet of the first room, and it took two days and many conversations to get them back; they seemed completely unconcerned. On the other hand, another front desk staff member, Augustine, was fantastic. He had a sweet smile throughout and genuinely provided excellent service. He truly deserves a promotion!

You can park outside the hotel lobby for a short time to unload your luggage. There is free parking service. Parking seems to be 30 euros/day (deducted from the pre-authorization after leaving the hotel). The room area is relatively large, but the shower room in the twin room is glass and translucent, which is really strange for friends to stay. The washbasin is large enough for two people to put their cosmetic bags on one side without affecting each other. The toilet is a separate room, and it is unreasonable that the toilet does not have a trash can. The mini bar in the refrigerator is all free, with enough drinking water and drinks. There is a good view outside the window. The hotel can reach various attractions in the city walk about 1 km, which is very convenient. The hotel breakfast is on the 8th floor, with an unbeatable view outside the window and a rich breakfast. The picture shows only a part of it.

Every service staff is very warm and polite👍Take the initiative to help with luggage. Even if I arrive late at night, I can still enjoy a fine dinner in the room👌The tram is very convenient👌The bed is the most comfortable I have ever stayed in👌

The location is very good! I like. You can visit all the attractions on foot. Highly recommended! The restaurant cafe de paris downstairs is delicious and there are people performing in the square which is very lively. The famous shopping street downstairs is super convenient. Next door is pp LV Hermes and the like~ All in all, it's very convenient, otherwise I wouldn't know where to stay and wouldn't have much choice.

The hotel is very clean, the location is very good, very close to the attractions, and there is a dedicated person to help us park the car. The service is excellent.