Here’s a rephrased version of your review:
This hotel exceeded our expectations! The staff were incredibly warm and welcoming. A special thanks to Daniel for surprising us with an upgrade to a higher floor with a balcony view when he found out we were celebrating our 30th wedding anniversary—it was such a thoughtful gesture!
The location is fantastic, with restaurants, cafes, and supermarkets just a short walk away. Plus, the tram stop right across the street made getting around super convenient. I was thoroughly impressed with the level of service throughout our stay.
Very good location in the centre of the town if u are taking intercity bus to there. The hotel have a very nice glass view, full equip kitchen and lounge to chill and rest. Room is comfy and have a nice view.
Facilities: Complete facilities, but there is no washing machine in the room, which may be set up in the public space.
Hygiene: The bed is clean, the towels are also clean, and the pillows have no odor.
Environment: The balcony has an unbeatable lake view
Service: Warm and thoughtful, the service is very good, and milk is given as a gift when you check in.
We stayed at Hunter Hunter for 2 nights. It is conveniently located - close to Tekapo Village and also close to some walking trails . The unit was clean and had good amenities . The only downside was that if is not terribly sound proof and easy to hear the people in the next unit . Overall we had a good stay and would recommend .
Chinese real estate, just speak Mandarin on the phone. The email password was wrong, which made me toss for a long time. The room is very clean and the surrounding environment is also good. The air conditioner has not been cleaned. I cleaned one for him. You should also clean it when you go. There are two houses in one door. Because we took a night flight and rushed all the way, we went to bed early. The neighbors came in the middle of the night. There was no sound insulation when opening and closing the door. Oh, it was very tiring. And the price-performance ratio is also low. You should compare carefully.
The hotel is small and the facilities are complete! There is a garage for the corresponding room, but the front desk does not go to work on Saturday and Sunday. The keys will be placed in the envelope after 2 pm, very creative!
The boss is very nice and enthusiastic. He helped us with our luggage and solved all kinds of problems we encountered.
The location is also very good. There are supermarkets and gas stations nearby. There is a bus stop at the door. It is also close to the university and the city center, and the transportation is convenient.
The room is no different from the picture. It is very clean and has all the facilities. It is very convenient to cook and clean in time.
And on the first day of Christmas, because we were worried that we had no place to buy water, we were given local drinks and milk.
Highly recommended!
loved staying here even for just 1 night. very near to sights in the city, staff was pleasant and room ammenities were great we asked for slippers and toothbrushes which are available all you need do is call and they bring it right up. parking is also available just beside the hotel but with a FEE per day😞 other than that we had a lovely stay🙂
Great
109 reviews
9.0/10
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XxtingxSupposed to stay here for 2 nights but due to flight cancellation, only managed to stay for 1 night. Super wasted as I think this accomodation is really good. There are Induction for cooking, washing machine and dryer with laundry liquid available. The bed is super big too. Quite comfortable. The space is also very big! Location is near to many food places.
FFayreWe are couple with a 5 year old girl. We paid SGD697.85 (Singapore dollar) for staying 2 nights in this “2 bedroom apartment” as stated.
3 points here to explain the terrible experience.
1. tv remote is not working. I don’t mind the owner making excuse like “ replied customer’s message within 20mins…..” but they actually took 29mins to reply (19:10 till 19:39). In fact, they didn’t manage to change the tv remote in the end. So I stayed 2 nights without using the TV!
2.there is no clear and obvious description that this “2 bedroom apartment” is actually an adjoining unit which means when u walked into the front door then there are 2 doors link to split parts of the apartment. The problem of adjoining units are thin walls are used to split the apartment into 2 small units. When u stay in this kind of apartment, u have to endure all kind of noises from whoever staying in neighboring rooms. We had 2 days enduring guesting from the other room shouting, slamming the door, kids screaming like crazy both early in the morning and afternoon!
3. When I reflect this bad experience with trip.com customer service, this hotel responded like they have no fault at all and played with words. This attitude makes us feel like being fooled. We paid money to expect to stay in an apartment with privacy and quiet environment but indeed we had such a bad experience!
In this market, if it’s an adjoining unit, they should not charge at the rate as if it’s an entire apartment.
I’m alright that they rejected to refund the extra amount they charged. Just have to reflect the facts in the review.
Thanks.
SSukyWe stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests).
But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier.
Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review!
He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry.
Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.
Ssherlin74loved staying here even for just 1 night. very near to sights in the city, staff was pleasant and room ammenities were great we asked for slippers and toothbrushes which are available all you need do is call and they bring it right up. parking is also available just beside the hotel but with a FEE per day😞 other than that we had a lovely stay🙂
GGuest UserThe location is great, right by the sea, it's very convenient to watch the sunrise and sunset, and the scenery is great. The service staff is also very nice, the room structure is reasonable, and it is quite comfortable for a group of 3-4 people.
The bathroom is not divided into dry and wet areas. After taking a shower in our room 13, there was water everywhere on the floor. This experience is very bad and should be improved as soon as possible.
YYuan3280The man at the counter was very friendly and there was convenient parking. The only drawback is that the sound insulation is not very good. When I checked in in the afternoon, there was still a lot of traffic, so I could hear the sound of cars outside, but it was almost gone after nightfall. There is a simple kitchen but no range hood, and a bathtub for bathing is a big plus! The room rate is very cheap, and it is suitable for travelers who are not too picky about the sound.
HHelloI have given 5 stars to this motel for the service, cleanliness and amenities because each aspect of these beat my expectations! I am usually very conservative in giving reviews.
Initially I was expecting very basic service given it is a motel. But when I opened the door of the room I was quite surprised. You could feel the room is very clean and bright. The amenities are sufficient to make a simple meal for yourself. There is also daily housekeeping services as well (given it is a motel).
The staff at the reception are also very helpful. When I first arrived, the reception lady asked me where I planned to go and showed me the ways.
The motel is also close (5-10 minutes walk) to the Main Street at Riccarton and there are a lot of restaurants there. You can also take bus to the city centre which takes about 30 minutes including waiting.
The motel is also very close to the Christchurch railway station which is only 10 minutes walk, great if you are taking the scenic trains. There are also a number of shops near the Railway station and you can do some shopping for clothes, vitamins and fresh food too!
GGuest UserThis was by far the best hotel I stayed at in New Zealand. Compared to other Hilton properties, the bed here was noticeably larger and more comfortable. I stayed in a twin room, and each bed was around 1.2 to 1.5 meters wide, whereas other hotels only offered very narrow single beds (about 0.9 meters).
There was also plenty of space between the beds, which made the room feel much more comfortable. The room was very clean, well-equipped, and the front desk staff were friendly and helpful.
The location was also decent, making it a very convenient and pleasant place to stay overall.
I would highly recommend this hotel — especially if you’re looking for a comfortable and restful experience.
AAnonymous UserBecause it was the first day of stay, I didn't have time to take pictures. The room is bigger than expected, the facilities are also very good, and it has a kitchen. Check-in is very convenient. There is free shuttle to the airport, which is more convenient. It is very close to the airport, a 5-minute drive away.
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