5-Star Hotels in Beijing, China

Since the checkin we were handled by a young lady name Li Ruo Tong, she is very suitable in the frontline with a warm hospitality, indeed very helpful, assist us with express check-in proces, expedite and explain everything well. We are grateful that your frontliner have an excellent service attitude. This hotel is recommended for travellers to Beijing with accessible prime locations, we are group of 3 families with infants, had an enjoyable stays. The room always get clean, tidy and neat everyday. Cleaning level 100%. Most important is this Hotel connected to Shopping Malls. Very well done for this hotel. Hopefully keep up the standard as always. Thank you.

My children both age 8 and 10 enjoyed their stay. They liked that there is bathtub in the room. They specially liked that they can still swim when it was raining the whole day. Though room is dated in design; it offers comfort. The pillows have beads in them, very nice to sleep on. King bed is big, can sleep a family of 4. They also have a beautiful garden, too bad it rained and floor was wet so we missed entering for a walk. Could spot the goose walking about. The staff is attentive and polite. I had some issue with my parcel delivery. They took the effort and time to help me locate it. The room was spacious with a small table and two chairs, makes it easier for us to eat when we ordered take out. The takeout could be placed in the pigeon holes at the entrance of hotel, and you can collect it from there. Mac Donald’s, Lawson mart, a bakery. And also a halal restaurant 紫光园 are within 3-5 mins walking distance. The restaurant has diff menu for breakfast and lunch/dinner. Food is good (we like the lunch/dinner better) Walk to mrt will take some navigating. Exit B is the closest to the hotel. It is convenient to reach places in line 1 metro, whereby the various main attractions are situated.

Grand Hyatt Beijing in Dongcheng is an excellent choice for travelers seeking both comfort and convenience. Its prime location near two metro stations and within walking distance to Wangfujing makes it easy to explore the city. The views from the rooms are appealing, offering glimpses of the bustling main street, though some traffic noise can be heard. A highlight of the hotel is the impressive swimming pool, which boasts excellent facilities, making it a must-visit. The rooms are clean and feature soft, comfortable bedding, even if they show a bit of age. Breakfast options are decent, providing a wide range of food, although the menu could benefit from more frequent updates. While WiFi access is limited by China's Great Firewall, preventing some websites from being accessed, the overall experience at Grand Hyatt Beijing is highly enjoyable, making it a great option for visitors to the city.

Our family enjoyed a wonderful stay at the Regent in Beijing. The staff were generous with their patience and smiles, and the concierges were knowledgeable and helpful. The breakfast is a little pricey but you definitely get what you pay for - excellent quality and variety of food. On one day we headed out very early to see the Great Wall and since breakfast would not be open yet, the Regent kindly packed us all little picnic bags to eat en route. If you are a small family with two children I highly recommend the Family Suite. It was so enjoyable to spend a day touring Beijing and then return for rest and recharging at The Regent Beijing.

The hotel is ideal for a one-night stay, especially if you have an early flight the next day. It’s convenient for that purpose. However, I definitely wouldn’t recommend it for a longer stay — it’s just not comfortable or well-equipped enough for more than a quick overnight stop

When searching for accommodations in Beijing, I originally considered one of the city's top 10 hotels that boasted a view of the Forbidden City. However, after realizing that the view was distant and being particular about handling my own laundry, I switched last minute to 北京佳兆業鉑域行政公寓—and what a lucky decision that was! This apartment-style hotel offers a perfect balance of space, comfort, and convenience. Our “apartment” was incredibly spacious, impeccably clean, and thoughtfully equipped. It felt like a true home away from home. With a full kitchen (complete with a full-sized refrigerator), a dining room, a living room, two bedrooms (for the three of us), and a generously sized bathroom, we couldn’t have asked for more. The service was absolutely outstanding. From 小冉, who gave us a warm welcome and thorough orientation, to 小杜 on the evening shift, who went above and beyond to ensure all our grocery and meal deliveries were brought to our room promptly (sometimes even by a robot!), the staff’s attentiveness truly impressed us. The breakfast buffet deserves special mention—it was a highlight of our mornings. Fresh, clean, and featuring a wide array of healthy and delicious options, it surpassed the offerings of many 5-star resorts we’ve stayed at. The onsite kitchen, where chefs prepared noodles, soups, and pancakes to order, added a personal touch. And let’s not forget the spectacular view from the 40th-floor restaurant, which set a positive tone for the day. Lastly, the hotel’s location was incredibly convenient, being adjacent to several high-end shopping malls. We felt pampered and relaxed throughout our stay. I highly recommend 北京佳兆業鉑域行政公寓 to anyone looking for a blend of luxury, convenience, and a homely atmosphere in Beijing.

The service provided by Concierge Jason was excellent and efficient. Front Desk staff member Rita was exceptionally friendly and understanding. Additionally, the male staff member with black glasses who works in the Lobby Restaurant was very professional. Their outstanding service is truly appreciated, and I believe they all deserve recognition or perhaps even a raise. While I did have a minor encounter with a couple of Lobby Restaurant staff members whose service was less satisfactory, I have already shared my concerns directly with the management team. Overall, my experience was very positive thanks to the efforts of the other outstanding team members.

We recently stayed for 3 days at this hotel as a family with an infant and while the overall stay was pleasant, I feel compelled to share some important points that made our experience fall short of what we expected from a five-star establishment. To begin with, we had booked a Premier Suite, anticipating a top-tier experience. Unfortunately, several issues left us feeling like we were staying in a three-star hotel at best. * Cleanliness was disappointing — the floors were visibly dirty, and when we wiped them with a white towel, it turned dark. Photos attached clearly show the level of cleanliness we encountered. * The room showed noticeable wear and tear, with interior elements feeling aged and in need of refurbishment. Some parts felt like they hadn’t been updated in decades. * On our last night, the bathroom light could not be turned off, which made it very difficult to sleep. With our baby already asleep, we couldn’t call anyone to fix it without disturbing her. * The spinning chair in the room looked stylish but made loud, unpleasant noises, making it impossible to sit and relax in peace. * Several power sockets (about four) were not working, which was frustrating — especially when we tried to make tea or charge devices. We had to use inconveniently placed sockets instead. * A lingering smell of cigarette smoke was present in the room throughout our stay, suggesting the furniture and fabrics have absorbed it over time. * The female sauna was completely non-functional, which was a disappointment. * We consistently pressed the ”Do Not Disturb” button, hoping for privacy, but every time we left the room, it was cleaned despite our request. While it's nice that the room was cleaned, our preference should have been respected. * We also attempted to order food by phone twice, and our orders were never received. Whether this was due to a language barrier or other reasons remains unclear — but it was frustrating nonetheless. Considering that Sofitel is a well-established and globally recognized luxury hotel brand, you would never expect to come across such issues. All of the above certainly will influence our families and our friends future decisions when choosing Sofitel hotels . I want to stress that the stay overall wasn’t terrible — we enjoyed our time together as a family and had some positive moments. However, the above issues significantly detracted from what should have been a premium five-star experience. For the price and rating, we expected more attention to detail and basic functionality.

Thanks to the wonderful team at Empark Prime Hotel Beijing, my husband and I had a really memorable stay during our trip. Special mention to Mark Wang and his team for attending to us when we first arrived, and preparing a nice surprise in the room. From the moment we arrived in the hotel, I could feel their warmth and good service, making us feel really comfortable and taken care of. Also special mention to Nora (at the lobby service) for ensuring our needs were attended to promptly, very helpful and friendly. On top of all these, the hotel’s amenities and facilities were also clean and well maintained. The housekeeping service was really good, ensuring we have a clean and tidy room to return to everyday. The hotel is located at a very convenient area - walking distance and close to the subway stations, convenient stores, and the nearby shopping streets and many restaurants. We really enjoyed our stay very much and would definitely choose Empark Prime Hotel again when we return to Beijing!

百富怡大酒店 is located around 15 min taxi ride from 北京站, which is convenient for us as we arrived at the train station. Ordering food delivery is convenient, as there's a pick locker at the guard house below. The hotel is also helpful in receiving taobao parcel. Overall a comfortable stay. Will stay there again if visiting Beijing.