4-Star Hotels in Cusco Region, Peru

Great location which is very close to the tourist center of Cusco. It is also just 5 mins walk to the train station if you want to travel to Machu Picchu.

性價比不高，有接車服務，走路感覺有點遠，雖然小鎮不大，可以找車站附近的，走路在倆分鐘左右的更好，尤其行李多。這裏海拔低

Excellent! I didn't take many photos, but I'll give you the lowdown! First off, to visit Machu Picchu, you need to stay a night in Aguas Calientes. The town is really tiny, so even though this hotel looks far from the station, it's actually just a 3-minute walk. After getting off the train, it's a short uphill stroll to reach it. The hotel is 4-star, and the front desk service is great. They offer free hot water and tea bags, and there's an elevator and luggage storage service. The rooms are huge, and the beds for two people are almost queen-sized each. Room amenities are complete: there's a fan, heater, and extra blankets. Worth mentioning: the Wi-Fi works exceptionally well, perfect for smooth video calls; and the water pressure in the shower is fantastic, making for a really refreshing experience! Sleeping at night with the sound of the river was like a soothing white noise that helped me drift off. I missed breakfast because we left too early, but every single hotel staff member was incredibly warm, patient, and attentive. After returning from Machu Picchu, we just relaxed and charged our devices in the lobby until it was time to head back to the train station for Ollantaytambo. The price is also very economical and affordable. All in all, it was a fantastic experience! 😘 I highly recommend it to everyone.

Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service. The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out). They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.

My favorite hotel in South America for more than half a month, the service is very thoughtful, the room details are enough, and every employee is trained in place. The atmosphere of the hotel is very similar to the domestic Songzan, and this service is better. And this hotel is very delicious for breakfast or dinner. I will book this one later.

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.

The location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.

The hotel is not in the center of the old city, but it is very convenient. The room is not big, the bed is comfortable and not soft, there is a kettle, there is a small problem when you check in, you have to coordinate to go to other hotels for one night. After saying that you refused, you still overcome the difficulties and gave me convenience. Miss Sister at the front desk is very caring, thank her, Breakfast is really simple, but early enough, you can still eat enough to go out

The room was good and the garden was beautiful, but it's a bit too far from the city center, which was time-consuming. If I had to choose again, I wouldn't stay here. A hotel in the city center with breakfast would definitely be better than this one. The room itself was still nice and quite spacious, though.