4-Star Hotels in Kwale, Kenya

Yes, there is air conditioning. Breakfast is OK, there are many baobab trees inside. A little left is the congo river, you can take a boat, it should be beautiful if it is sunny

I want to congratulate the Chale Island Resort and its team for their impeccable service. Everything was superb. I enjoyed it so much, every day for the past 6 days! Pick up of luggage in a other hotel days before my stay, no problem! Perfect service. Pick up and drop off at the airport, perfectly on time! Service always with a big smile, and always at your service. The room was very clean every day during my stay. Lot's of food or restaurant choice. I enjoyed the wide variety at breakfast. Really an excellent place to rest after an intense safari trip ;-) And what about the views, sunrises, sunsets, you name it, breathtaking... Went diving, so many thanks to my buddy Evans for a great morning of diving around the island... This was the perfect stay to end my adventure in Kenya, a big ASANTE Chale...

I liked the green area and the small but comfortable pool, which created the feeling of an oasis. The rooms are spacious, with plenty of outlets, a spacious shower, and good shower products and shampoo. A ceiling fan works. Air conditioning in the room is available for an extra $15 per night. The breakfast is average: they make omelets, scrambled eggs, and pancakes, along with delicious sausages. But... all the cold meats are in jars. Okay, so the sausage, cheese, and butter are in jars, each with three thin slices. But serving cucumbers and tomatoes, which cost next to nothing in Kenya, is ridiculous. There are 2-3 very thin slices at the bottom of the jar. Eating a vegetable salad in the morning is unrealistic. I don't share the enthusiastic praise for the food in their restaurant; it's nothing special. Some dishes are completely tasteless. For three days, they couldn't change the pool towels properly. Sometimes they wouldn't bring even one, sometimes only one. And then, when you're already at the pool and just went to your room for towels, which, to your surprise (every time), aren't there, you're forced to prove to reception that there aren't any towels again. And you ask them to bring them anyway, since you're already at the pool, to the pool. But these amazing people stubbornly refuse to bring them to your room. Not right away, of course. The record for fastest delivery is 20 minutes, but usually it takes 40 minutes to an hour. And this is after 3 PM, when the room had already been cleaned, but yesterday's towels were taken away and clean ones weren't brought. And no one apologizes. This is the norm for them. Overall, poor service, poor food, poor location. Nice grounds, pool, and rooms. Overpriced minibar and overall food.

В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала

Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .

Amazingly

Location was not perfect and not much activities going on there but they’ve more than make up for it with their services, and the food was to die for, my girlfriend and I really enjoyed the food if nothing else.

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

The room facilities are old and the toilet is easily clogged. The swimming pool is not very clean. The advantages are that the beach is wide and beautiful, the price is cheap, and the cost performance is very high. The beach is full of crabs at night.