4-Star Hotels in Kwale, Kenya

Recommended modern place

Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .

I liked the green area and the small but comfortable pool, which created the feeling of an oasis. The rooms are spacious, with plenty of outlets, a spacious shower, and good shower products and shampoo. A ceiling fan works. Air conditioning in the room is available for an extra $15 per night. The breakfast is average: they make omelets, scrambled eggs, and pancakes, along with delicious sausages. But... all the cold meats are in jars. Okay, so the sausage, cheese, and butter are in jars, each with three thin slices. But serving cucumbers and tomatoes, which cost next to nothing in Kenya, is ridiculous. There are 2-3 very thin slices at the bottom of the jar. Eating a vegetable salad in the morning is unrealistic. I don't share the enthusiastic praise for the food in their restaurant; it's nothing special. Some dishes are completely tasteless. For three days, they couldn't change the pool towels properly. Sometimes they wouldn't bring even one, sometimes only one. And then, when you're already at the pool and just went to your room for towels, which, to your surprise (every time), aren't there, you're forced to prove to reception that there aren't any towels again. And you ask them to bring them anyway, since you're already at the pool, to the pool. But these amazing people stubbornly refuse to bring them to your room. Not right away, of course. The record for fastest delivery is 20 minutes, but usually it takes 40 minutes to an hour. And this is after 3 PM, when the room had already been cleaned, but yesterday's towels were taken away and clean ones weren't brought. And no one apologizes. This is the norm for them. Overall, poor service, poor food, poor location. Nice grounds, pool, and rooms. Overpriced minibar and overall food.

Yes, there is air conditioning. Breakfast is OK, there are many baobab trees inside. A little left is the congo river, you can take a boat, it should be beautiful if it is sunny

Amazing staff and truly exceptional service. Both G. and M. were always present, attentive, and genuinely supportive throughout our stay. They helped with meals and were always available whenever we needed assistance. Their hospitality made a real difference, and we are truly grateful to have met them and spent a few days in what feels like a hidden paradise. The location is beautiful—a peaceful beachfront property in a quiet, uncrowded area with plenty to do nearby. It’s about a 45-minute drive from Diani Airport, so having a car is highly recommended. Make sure to follow the Tiwi Beach exit rather than relying on the GPS coordinates to reach the property. It is also advisable to buy supplies, including drinking water, before arriving at the facility. The penthouse itself has incredible potential and offers stunning views, but unfortunately it is not well maintained and still requires significant work. Basic structural improvements are needed, including proper ceiling finishing, fencing, and treatment of the wooden furniture due to visible infestation. Another issue is that there are many open gaps and spaces around the penthouse structure, which allow insects and even cats to enter the room. This significantly affects comfort and hygiene and should be addressed with proper sealing and screening. Overall, the staff and location are fantastic, but the penthouse urgently needs proper maintenance and finishing to match the beauty of the setting.

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

A large beautiful territory, on the territory of a few bungals, very clean and safe, the hotel is standing on one of the most beautiful beaches in the world, all staff are very kind, two swimming pools, a restaurant with personal cooking and fresh food, Everything was thought up to the tiny. Of the downsides there was only one - weak Wifi in some places of apartments, staff tried to solve it quickly, I think they will fix this moment. Thank you very much for the great holiday and we will definitely come back! There is also a great spa and gym with all necessary equipment.

Older hotel located directly at the beach. Unfortunately, the restaurant staff lack basic training, the food quality is just average. The monkeys and birds sometimes help themselves from the guests' plates. Other hotels in a similar situation deal with this annoying problem in a better and more professional way. Basic drinks and ice cubes are often missing. The fridge was missing in the room and the cell phone system didn't work either. For a so-called four-star hotel with a corresponding price, one can expect a lot more in all respects. than just smiling staff. Unfortunately not to be recommended.