4-Star Hotels in Kwale, Kenya

Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .

Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.

I liked the green area and the small but comfortable pool, which created the feeling of an oasis. The rooms are spacious, with plenty of outlets, a spacious shower, and good shower products and shampoo. A ceiling fan works. Air conditioning in the room is available for an extra $15 per night. The breakfast is average: they make omelets, scrambled eggs, and pancakes, along with delicious sausages. But... all the cold meats are in jars. Okay, so the sausage, cheese, and butter are in jars, each with three thin slices. But serving cucumbers and tomatoes, which cost next to nothing in Kenya, is ridiculous. There are 2-3 very thin slices at the bottom of the jar. Eating a vegetable salad in the morning is unrealistic. I don't share the enthusiastic praise for the food in their restaurant; it's nothing special. Some dishes are completely tasteless. For three days, they couldn't change the pool towels properly. Sometimes they wouldn't bring even one, sometimes only one. And then, when you're already at the pool and just went to your room for towels, which, to your surprise (every time), aren't there, you're forced to prove to reception that there aren't any towels again. And you ask them to bring them anyway, since you're already at the pool, to the pool. But these amazing people stubbornly refuse to bring them to your room. Not right away, of course. The record for fastest delivery is 20 minutes, but usually it takes 40 minutes to an hour. And this is after 3 PM, when the room had already been cleaned, but yesterday's towels were taken away and clean ones weren't brought. And no one apologizes. This is the norm for them. Overall, poor service, poor food, poor location. Nice grounds, pool, and rooms. Overpriced minibar and overall food.

Yes, there is air conditioning. Breakfast is OK, there are many baobab trees inside. A little left is the congo river, you can take a boat, it should be beautiful if it is sunny

The environment with animals is so wonderful! The only biggest drawback is that the water almost didn't come out no matter how many times I said it, but the others are very satisfying. It's a heavenly space where zebras are playing in front of the tent when you wake up in the morning. I'm grateful to be able to interact with the giraffe so much.

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

The scenery is beautiful and the ventilation is very good. On the way, there is a long tree-lined trail, which is very beautiful. The natural landscape in the park is good and there are many monkeys. Very comfortable and suitable for relaxation.