4-Star Hotels in Queensland, Australia

The location is convenient if you are looking to stay away from the city center and avoid expensive public parking. A little noisy due to main traffic road but overall it's ok. While the hotel offers onsite parking, it is pricey at AUD 40 per night, and the carpark spaces are very narrow and limited. The room does not come with an amenity kit; however, a plus point is that it includes a refrigerator, a microwave, and some basic utensils, bowls, and plates. I appreciated the additional basin in the room.. while small, it was better than nothing. The bathroom basin is poorly designed it is nearly impossible to wash your face there without hitting your head on the faucet! The shower is fine, but the floor gets wet easily because there is no shower curtain to block the water from reaching the toilet area. Additionally, no toiletries are provided other than basic shampoo, shower gel, and conditioner. The hotel does not have an in-house laundry service, but there is a laundromat located at the open-air carpark directly opposite the hotel. For dining, there is a McDonald's and KFC nearby, about a 5-minute walk away. Alternatively, you could drive over, as they provide their own parking. The breakfast is extremely basic, consisting only of bread, a toaster, fruit, and a machine for milk, coffee, and tea. The staffs were very friendly and makes you feel like home

Location: on the southern end of Surfer's Paradise, the quieter end, just behind the Q1. General notes: it is NOT a hotel. It's a serviced apartment. Put it into context & you'll be fine. The location is convenient. There's free resident parking. The staff are polite & professional. Club Wyndham is a time share operation, which they will try to gently push for. Thank you Felipe! There is a cafeteria onsite which serves breakfasts & meals on a schedule. The parking is free which is a remarkable bonus. There's free WiFi. 3 lifts service all floors and are generally efficient given the 17-18 floors. As of 2026 May, there are major renovation works being carried out, which shows they care, but do expect construction noise during your stay until it's complete. They should be more upfront about it to avoid upsetting the easily outraged customer, I felt. SO BEWARE!! Do check with them before you book Rooms: as a rented apartment block, more akin to Airbnb with a reception, do expect that each unit will vary in furniture & fittings, so be wary of the bad reviews as in general not all units are the same. From an objective perspective, the unit was well appointed & functional to a moderately good level. Just don't expect 4 star hotel level finishings. But it's good enough on the whole. There's air conditioning that works well, a large screen TV, kitchenette with cutlery & tableware, and a dishwasher, fridge & microwave. There's a washing machine & dryer as well, for the clothing. The sofas are comfortable & clean. There's a balcony which, if ocean facing, are ideal for the sunsets and smokes. Read: great views! The TV provides the usual terrestrial channels as well as a Club Wyndham cable like channel tv with a reasonably wide selection of video movies. There is a nice complimentary selection of tea bags, coffee & chocolate powder provided. Rooms: the single beds are rather narrow & small, but adequate. Not the best I've experienced, but good enough. The mattresses are very comfortable, soft & plush, not hard. The pillows are also very comfortable. The only thing missing in the room was the inadequate provision for clothes hangers & racks. Baffling to not provide clothes hangers in the wardrobe cupboard. Inexplicable. There's a small TV screen provided in the bedrooms too & an individual air-conditioning control console for the bedroom itself. Bathrooms: generally clean and adequate. All the usual soaps & moisturizers provided. No toiletries are included though. So do bring along your own toothbrushes & shavers. There are plugs for the electric shavers. The complete set of fluffy towels are provided. The shower is not a rain shower but just a shower head. Hot water takes a short while to heat up & The showering Is generally a good experience. Based on my limited experience, it's a good place for a short stay, with the free parking tipping the balance in its favor for most, though for long stays I'm not sure how efficient they will be in providing for extra towels, toilet paper, cleaning services, etc. Though on the surface, they do appear to be up to the task. Again, I would ask about this if you're staying for more than 3 days. Do also check about the renovation noise during the day! Addendum: There's a great Indian restaurant (Delhi Darbar) & a very popular Italian restaurant just downstairs. Also a good Japanese restaurant (Osaka) just opposite.

Excellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!

Stayed here for my partners birthday and service was great. Sara on the front desk was fantastic and so helpful. Very happy with the room and ocean view. Location is great and revolving rooftop restaurant is a must see. Slight downsides were that the car park height restriction is 2.0m and I had called up before booking and was told it was 2.1m so had to remove my roof rack outside reception late on the Friday night we arrived. The shower door leaked a lot causing the bathroom to become a slip and slide and there was a used plaster stuck to the floor as well. Despite this, we definitely stay again as the pool and spa were amazing and very happy with the service and amenities

It was a bit painful from the get go checking in. You have to go to a different hotel a block over. There is nowhere to park to check in. I called the number to be put through to a call centre that isn’t on site. Call 1: yes you can park in the visitor parking just buzz and they’ll let you in. Call 2: while blocking the driveway I’m unable to find a buzzer that reaches reception. Operator sounds confused, I hang up and someone is coming out so I sneak in. Call 3: I’m parked in visitor parks, go up the lift and come out at another building. She again sounds confused. If I go out the door I won’t be able to get back in without a fob, so I’m asking which way I should go. There are no signs to tell me how to get to Ivy and Eve apartments. I eventually find a worker who takes me around to reception. Sorted. Or so I think. I check in with reception. The girl was really lovely and informative. So I think, until I reach the carpark of the next building I’m staying at. The sheet of paper she gave me says “your allocated car space is 131 and is located on 55. I drive in looking for level 55, car space 131. Neither of these exist. Call 4: Where is my carpark? Am I missing something. Keep in mind every time I call I’m asked to give all my details so they can verify my booking so by now I’m pretty tired of it all. She finds my booking and says oh yes you’re in park 55 on level B1. (See photo for why I was confused!) I drive around the carpark looking for a 55. It doesn’t exist. All carparks are labelled with a sign saying Art house and 4 numbers. Ok maybe it’s the last 2? Nope doesn’t exist. After driving around for a bit I realise there are numbers on the ground of the carpark that are completely different to the signs (I didn’t look at the ground because the signs said art house) So finally I work out that this is my park. Another confused guest stops to ask me where his park might be and I explain it’s the floor ones not the art house signs. So I wasn’t the only one. Ok so park the car, go upstairs to room 1106 which of course is on floor 10. Makes sense lol. As soon as I open the door I’m hit with a wet musty kind of smell. Like the place had been flooded and not allowed to dry out properly maybe? I opened all the windows and when that didn’t work I went and bought some air freshener to hide the smell a bit. We left all the doors open all night and next day and the smell improved. The lounge chairs are not comfy if you’re looking for a stay in watch Netflix type staycay, but the beds are really comfy. The place was pretty immaculately clean so that was nice. And washer dryer were great to have. If I had have known I’d need to go through all that checkin at another building I would not have booked. Maybe I missed the part that mentioned this? Ahh well we enjoyed our stay in general, it just didn’t get off to a good start.

I had a fantastic stay at this hotel. The rooms were clean, comfortable, and beautifully designed, making it easy to relax after a long day. The staff were exceptionally friendly and attentive, always willing to help with a smile. The location was also very convenient, with easy access to nearby attractions. Overall, it was a wonderful experience, and I would definitely stay here again.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

Hotel was lovely, modern and comfortable in a perfect location but our room was an odd shape, no desk to use my laptop or eat etc. and does not actually have a gym. The gym is located at the Star next door, head towards the centre lifts and go down to level P to use the gym but AC was broken and felt awkward walking through The Star in my gym gear. Parking was also a little confusing at first as you need to head into the Star parking, navigate across to building 1 and park in levels 3 or 4. Not much signage. Good initiative they had going was to go green and not get your room serviced for the day but they offer you a $10 voucher to use at the cafe down stairs. Great coffees Make sure to join the Star membership for free to get discounted food & beverages and they always have good specials like to slow cooked beef cheeks for $19.90 AUD

It’s nice hotel with good location, I had an ocean view room which is renovated, very comfortable ! House keeping also did good job every day ! Recommend for everyone

The highlight of our stay was definitely the front desk staff. They were so welcoming and friendly, and they even allowed us to check in early, which we really appreciated. The luggage storage service was also very helpful and convenient. The location is excellent, making it incredibly easy to get around the city. However, the room itself could use some improvement. The cleaning wasn't up to standard as there was quite a lot of dust in the room. Also, the water pressure in the bathroom sink was very weak. Overall, it is a convenient place to stay with fantastic service, but they really need to improve their room maintenance and cleanliness.