Featured facilities: Swimming Pool, Executive Lounge, Personal Trainer
Outstanding
7492 reviews
9.4/10
1 night
From HK$993
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9.4/10
Outstanding
XXiaoxiaobaidemamaâ€ïžTraveling to Chengdu with my kids during the summer, and this hotel's butler service was a lifesaver! The biggest worries when bringing energetic kids to Chengdu in the summer are the heat, long queues, and meltdowns. This time, I chose the City Hotel next to Tianfu Square, and the location is truly unbeatable. The subway entrance is right outside, and it's just a short ride to Kuanzhai Alley and Jinli, so there was no need to expose the kids to the blazing sun and hassle. But what I want to praise most is their butler service! I added them on WeChat in advance, and they sent a detailed 'Summer Family Travel Guide,' clearly marking where to see pandas and which hot pot restaurants offer kids' meals. After checking in, my child felt a bit unwell from heatstroke, and the butler immediately brought Huoxiang Zhengqi liquid (a traditional Chinese medicine for heatstroke) and cooling patches. They even helped us adjust our itinerary and recommended an air-conditioned route to cool off at the Chengdu Museum. The kids had a blast, and the adults weren't exhausted â this is how summer vacations should be!
XXixixikaI originally chose this hotel because it's only 3km from the city center, surrounded by upscale shopping areas, offering a peaceful retreat amidst the hustle and bustle. From the moment I checked in, the doorman downstairs helped with my luggage and patiently waited while I bought water, truly making me feel at home. The housekeeping staff are always fully uniformed and incredibly thorough with their cleaning. A special thanks goes to Andy at the front desk, who was incredibly patient when I returned late at night, explaining the menu, how to use the TV's screen mirroring, and the restaurant's location. He even patiently helped me search online for a Qingcheng Mountain day tour when I expressed interest. The hotel's restaurant also boasts very authentic Sichuan flavors. The service attitude, from top to bottom, is absolutely perfect. I will definitely book this hotel again on my next trip to Chengdu.
GGuest UserThe hotel was a pleasant surprise during our trip; the kids and our dog were very happy with it, as it had a large bathtub and a small garden. Since we were leaving very early the next day, our butler, Jiqing, thoughtfully packed breakfast and provided a lot of information on sightseeing and dining options. Leshan is a treasure trove of a city; besides the Giant Buddha, there are many other fun places to visit. I would definitely choose to cycle solo for a thousand miles again next time.
FFuyingmingziThe environment here is absolutely beautiful, and the air is incredibly fresh. It's the perfect choice if you're looking to connect with nature. The hotel is located on a mountain, and they offer free shuttle services between the hotel and the East Plaza of Huamei Shengdi at the foot of the mountain, which takes about 10 minutes. The hotel provides a simple breakfast, and the service attitude is excellent.
PPiaolingcarrie~lvyouguihuashiMy friend and I came here to relax and unwind, and the experience was absolutely perfect! The hotel service was incredibly gentle; check-in was smooth and efficient. The front desk and staff were all very polite, and they responded promptly to any questions. There were no unpleasant surprises, just pure relaxation.
The room was clean and bright, with great natural light and a pleasant ambiance. It was spacious and didn't feel cramped, with a simple yet comfortable decor. The bedding was incredibly soft â once I lay down, I didn't want to get up! The bathroom facilities were complete, and the cleanliness was exceptional; even the corners were spotless, making me feel completely secure.
The public areas were quiet and very elegant, well-maintained and stylish. It was a pleasure to simply walk around. There were both indoor and outdoor hot springs, offering a wide variety. I stayed in a deluxe king room, which allowed me to enjoy an immersive hot spring experience right in the room, without having to share with others â the privacy was fantastic. The water quality was clean and clear, and the temperature was just right. After soaking, I felt completely soft and relaxed, with all fatigue melting away. The healing sensation was off the charts.
Overall, the facilities were complete and functional, and the environment was tranquil and elegant, perfect for a short getaway, a peaceful retreat, and escaping the city hustle. This trip was easy and enjoyable, with no disappointments at all. The experience was 100%, and I've silently added it to my re-visit list â I want to come again next time!
GGuest UserA huge shout-out to Kari from Guest Relations! Her warm and thoughtful service made us feel so welcome. The hotel itself is elegantly tranquil, the rooms are well-equipped and smart, and everything was spotlessly clean. Our stay was absolutely perfect, and I highly recommend it!
GGuest UserExcellent facility and service. The hotel is located in a good position for the exploring by walk the most active zone of city center. The room was very wide, with good furniture and all the amenities you could think about. The staff was kind and helped in arranging a delivery of medicines for my wife.
GGuest UserThis is a fantastic hotel, conveniently located just 500 meters from the Jiuzhaigou scenic area entrance, a quick five-minute walk. While it's a bit pricey, seeing other hotels' shuttle buses stuck in traffic in the morning instantly made me feel like it was worth every penny.
The hotel's interior design and furnishings are excellent. It boasts a complete XiaoDu smart home system, so you can control the AC, lights, and curtains just by speaking â super convenient. The cleanliness is also top-notch, truly justifying the price; no compromise on quality just because it's near a scenic spot.
Finally, I have to give a special shout-out to the front desk lady. Upon check-in, she proactively upgraded me to a scenic view room and shared many helpful tips and important notes about the scenic area. She was incredibly accommodating and had a wonderful attitude towards all my requests. There was a small hiccup when I missed the last bus from the scenic area that evening, and the front desk lady not only helped me contact the scenic area to find a taxi but also stayed on the phone to reassure me. She was so kind, attentive, and incredibly helpful â highly recommend!
GGuest UserThis onsen hotel was absolutely wonderful. Perched on the hillside, it boasts huge floor-to-ceiling windows that perfectly frame the mountain views, and the room temperature was just right. The private hot spring bath was spacious with a rich mineral scent, and all the facilities felt brand new. Coming here to unwind on a weekend was pure bliss. The staff were all lovely too â always smiling, friendly, and quick to greet you. The afternoon tea and goodnight drinks were a nice touch. It's off-season now, so it's quiet and peaceful, perfect for relaxation. They even gave us a thoughtful parting gift, which was a nice touch.
Hotel near Floral Water Bay Hot Spring Resort, Dayi
Price per night from:HK$833
9.4/10
Outstanding
GGuest UserOn our second night at Mount Siguniang, we experienced altitude sickness. We contacted the concierge around 2 AM, and they responded incredibly quickly. They brought us a thermometer, took us to the clinic in the middle of the night, waited while we received oxygen, and then brought us back to our room. The entire communication process was very smooth and efficient. We are extremely grateful! đ The room and breakfast were good, and the service was beyond words. The hotel staff handled our luggage, even when we offered to carry it ourselves.