3-Star Hotels in North Sumatra, Indonesia

A dated, but generally nice hotel. Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking. However, the accommodation, with its beautiful view, is perfect for Instagram posts. The location is quiet and quite remote. The service is very friendly and attentive, although communication in English was a bit sluggish at times. Overall, a good stay, but the price is too high.

The moment I opened the room door, I was immediately impressed! The bed was clean, thick, and came with soft, plush pillows – it felt amazing to just collapse onto it after a long journey. The large window, with its pristine white curtains and sheers, framed a charming armchair and coffee table set in the corner of the room. I left the curtains open all night, allowing for a clear city view. The service was incredibly prompt, and the staff were very responsive and efficient. My request for an extra pillow, due to my back pain, was immediately fulfilled. What I had anticipated from an Aston group hotel, and indeed, what I found at Harper Hotel Wahid Hasyim by Aston, was a diverse and delicious breakfast spread. While perhaps not as extensive as some larger Aston hotels, for a hotel of its class, HARPER HOTEL BY ASTON IS THE BEST!! The hospitality of every hotel employee was also incredibly satisfying! Friendly, full of smiles, and helpful! It's absolutely great! As a tour operator, I highly recommend this hotel.

Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti). Car park is available with security. However, the complimentary breakfast is only set without selection option.

Nice room, good but noisy air conditioning, excellent shower. No fridge in the room. The staff are friendly and helpful. I had a great dinner in the restaurant and the breakfast buffet was fantastic: a very wide selection. The area isn't really great. The hotel is quite centrally located in Medan, but it's a chaotic city with heavy traffic. The train station is about a 20-minute walk away.

I always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.  Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback

The hotel is old, things are run down there’s free Wi-Fi, but I never see it working breakfast. Caters only locals almost nothing available for Westerners overall it’s not a bad stay, but for my next trip, this would not be my first choice. If I have to I will stay again. Also, there are cheaper options about the same quality. The hotel stuff is nice though helpful

Good location, good room, good service, good brefast. You can try jet sky on the location and the hotel have best access to the Lake Toba.

Location is good, surrounding with local restaurants and mini mart for basic necessity. Swimming pools located at the back, facing the lake. Depends on the room located, mostly needs to go down or up, therefore it's not suitable for people has limitation to climb the stairs. Rooms is also basic, Breakfast is basic local food.

Checked in with tons of ants on the floor and just beside beds. Request to change to another room straight but was told no more same grade room available. Cleaner come and clean the floor and we have to use back the same room. No cupboard and only 2 hangers for a 5 person room. We dont even have place to hang our clothes and towels. Price is much moreexpensive compared to the surrounding hotel too.

I and my sister was stayed in this hotel for 3 days and 2 nights. The hotel was good and neat. Only a bit far from city. Its very near to the airport. Friendly and helpful staff. Highly recommended.