A once-in-a-lifetime trip made more meaningful and charming by world-leading staff and service.
We messaged ahead and told them that we were on our honeymoon. Iceland is a unique place on Earth, but almost as surprising as the geology, geography and weather was just how remarkable and excellent this hotel was. Its location was outstanding right in the old city centre and an easy walk to boat trips (for organised bus trips, which all use the same bus stop numbering, the nearest bus stop is number 5, about 5 minutes’ walk away), the breakfast was splendid and the room was unbelievably cosy, which was particularly welcome after a winter’s day adventuring amongst the ice and snow and especially the epic and cold wind.
This once-in-a-lifetime trip was made extraordinarily special by the outstanding and attentive staff who really impressed with their thoughtfulness and commitment to excellence throughout. We cannot thank the whole team enough, both everyone we met as well as everyone who worked behind the scenes, for delivering a world-leading stay.
We felt exceptionally lucky to have chosen this hotel, and so delighted that we did!
Beautiful hotel and excellent location (I had a view of the main square and parliament building). The staff was very helpful, professional and friendly. Food in the restaurant was superb with selected dishes from the local cuisine. The Spa design has taken inspiration from Icelandic nature in both colours, materials and textures, and is a fantastic addition to the experience with thermal pool, steam room, sauna, cold mist/rain and cosy relaxation areas.
Would highly recommend choosing this hotel when visiting Reykjavik, or using it as a base when exploring further around.
The hotel is located in the city center with convenient transportation. The front desk service is very nice. The room is very large, and the mini bar is free on the first day. There is a hot tub and sauna on the basement floor, which is very refreshing before going to bed every day. The breakfast is 5200 Icelandic kronor per person, which is equivalent to 300 RMB per person. The hotel computer system needs to be updated. When I arrived at 8:30 pm that day, the hotel said that I had not paid the room fee. I contacted Ctrip to let me pay first to check in. Ctrip followed up, but when I wanted to pay, the system could not enter the payment...
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Price per night from:AU$646
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