5-Star Hotels in Hiroshima Prefecture, Japan

Pros: 1. Excellent location. 2. Service was very good. 3. The hotel is quite new. 4. All basic facilities are well-equipped. 5. Breakfast was very rich and varied. 6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great. Cons: 1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby. 2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended. 3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.

The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.

Extremely satisfied with this hotel! The room was spacious and modern, and its proximity to the station was a huge plus. The service was impeccable; I dropped off my luggage in the morning, and by the time I checked in later, it was already in my room. They even changed the sheets every day during my multi-night stay. Among all the hotels I've stayed at in Japan at a similar price point, this one is by far the best.

The hotel offers aesthetically impressive rooms that match the pictures, with the breathtaking view surpassing all expectations in person. The staff also provided excellent service in accommodating food intolerances. Unfortunately, the culinary experience was disappointing; the food was too mild and underwhelming for the price paid. Furthermore, the Onsen facility was inadequate: it lacked variety with only 2 warm pools and a steam sauna, offered no varying water temperatures (and the cold plunge pool was not cold enough). Additionally, the desired peaceful atmosphere was disrupted by having more of a socializing gathering in the onsen, which lowered the overall impression and value of the wellness area. In summary: excellent rooms but we would have expected more value for money regarding the food and spa.

our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint! service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10] room : size was alright for the price, very clean [10/10] location : amazing, located within walking distance of hiroshima station [10/10] cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10] miku & I enjoyed our stay! ありがとうございます！

The room was very clean, and the single room was surprisingly spacious! The view from the window was also great. The service was excellent; they even proactively asked if I needed to store my luggage. All modes of transport are available downstairs, making it very convenient to get anywhere. Plus, there's a large shopping mall with a wide variety of food options.

The room, the food and the garden were all great. The staff was very kind and polite. I am very satisfied.

This is one of the best hotel we have stayed near hiroshima. Definitely worth staying and highly recommened

The stay experience is very enjoyable, the hotel location is very good, the sea is outside the window, sitting in the house and enjoying the invincible scenery, the main street is downstairs, the Japanese cuisine for dinner is very amazing, the service is very thoughtful. The room is spacious and beautiful, the hot spring is on the top floor with the hot spring to see the beautiful scenery, the most beautiful holiday.