5-Star Hotels in Metro Manila, Philippines

The Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance. Lacking points from my personal experience: 1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges. 2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future? The good parts: 1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality. 2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm. 3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.

I had a very pleasant stay. The room was comfortable, well-maintained, and nicely designed, making it a great place to relax after a long day. Ps. I got upgraded to bigger room at the residence side as my previous room having an issue from the noise of the maintenance. The breakfast also offered a wide variety of options, with something to suit different preferences. What impressed me most, however, was the staff. Their attitude and hospitality were exceptional across every area. Everyone was warm, attentive, genuinely helpful, and always welcoming. The level of service really made the stay feel special. Overall, a wonderful experience, and I would definitely be happy to stay here again in my next visit during October.

This hotel is incredibly close to the airport. If you arrive at T3, you can walk directly from the 4th floor of the terminal via the runway – it takes about 10 minutes, making it super convenient. There's a restaurant on the second floor, and you can also cross the street to the mall opposite. Both dining and shopping are very accessible. There's also a ** on the first floor.

My first time staying on this hotel. And will definitely comeback. My friends daughter held her 18th bday here and they had rented the function area. And it was beautiful! The food is good, the set up is pretty. While waiting for the room they assigned to me was able to try their cafe which offers brunch and love their brunch menu. The only thing about checking in is you have to ask the frontdeak twice if my room is ready. Because the frontdesk who told me that they will call me when the room is ready. Did not call me at all. So after 2 hours.I asked her again If my room is ready then that is the time they gave me the key for my room. Good thing me and 2 of my friends are enjoying the food on their cafe. The room was clean..I had a kinda nice view too. The room is big so I'm happy about that. The bathroom was okay. Nothing really special though.

I had a wonderful stay at the Marriott Hotel. From the moment I arrived, the staff were warm, welcoming, and very professional, making the check-in process smooth and hassle-free. The room was clean, spacious, and well-maintained, with a very comfortable bed that made it easy to relax after a long day. Overall, I had a great experience and would definitely recommend this hotel to anyone looking for comfort, quality, and excellent service. I look forward to staying here again.

The hotel's ground floor is filled with a delightful aroma. The front desk staff speak Chinese, and while you're getting your room key, the bellhop will take your luggage to your room in advance. The bedding is very comfortable and odorless, though the bed itself is a bit high. Overall, I'm satisfied.

It's a really great hotel. The parking for motorcycle is pretty limited though. But over all stay, the place smells and looks nice. Staff are very approachable except guard outside (the one who gives tickets) before we got to the inside parking that prevented and discouraged us from using parking inside, encouraged us to park outside where its far from the hotel and require us to walk long and its also hot to do so, as if we are not guest there just because we are in a motorcycle. Bummer. Felt a little discriminated. Breakfast choices are plenty and worth the stay.

All of the staff were incredibly friendly, professional, and attentive throughout my stay. Their service was truly outstanding. During my stay, I unexpectedly needed to print some important documents for work. The staff responded immediately and handled everything quickly, which was a huge help. I stayed in a two-bedroom suite, and it was exceptionally spacious, comfortable, and spotlessly clean. Housekeeping did an excellent job every day, making the stay very relaxing. The location is also excellent. Greenbelt and other shopping malls are just a short walk away, either by crossing the pedestrian crossing right in front of the hotel or using the underground walkway, making everything very convenient. Whether you’re traveling for business or leisure, I would highly recommend this hotel and would definitely stay here again.

This is my second stay, and I'll definitely choose this hotel again for my next business trip. 1. Location: It's located in Makati, which is a relatively safe and bustling area with a pleasant surrounding environment. SM Mall is right across the street, and within about a two-minute walk, you'll find a pizza place, a restaurant with flavors that appeal to Chinese palates, and a Lawson convenience store. 2. Hotel Service: The hotel service is also relatively excellent. They are generally cooperative in addressing any issues, and it's quite convenient to get a taxi from here. 3. Breakfast: The breakfast selection is also quite rich and varied.

Just wanted to give some feedback, so many things went wrong. When I checked in at 12 PM, they gave me room 2303. I went up, but couldn't open the door for a while, so I had to go back down. After waiting for quite some time, they gave me another room, 2304. I noticed it was a twin room, and the beds were tiny, like 1 meter wide? If they were bigger, I would have just dealt with it since I was exhausted from traveling all day. But they were really too small for what I paid; I might as well have stayed at a regular guesthouse. If I asked the front desk to change rooms again, I'd have to go back down and wait at least 20 minutes. The front desk kept telling me to wait, even after I told them I booked a room with two large beds and showed them my reservation. They still made me wait, and wait, and wait. Then they told me to go back to my room and wait. I asked how long, it felt like forever. I even thought about trying to push the beds together. Anyway, I put up with all that, but then there was no hot water for my shower. I was naked, waiting for them to come and fix it for over 10 minutes. It's now 2:15 AM. Also, there was no comb, no slippers, no shower cap, and no cotton swabs.