Posted on May 14, 2026
Guest UserIf you are planning to stay at Mercure Iguazu Hotel Iru, do yourself a favor: read their pre-arrival emails for the entertainment value, but never actually book their ”exclusive” private car service. Unless, of course, you’ve had a few too many glasses of Malbec and feel like donating your money to a creative writing project.
Here’s why the hotel’s transport service is a ”must-avoid”:
The front desk will happily quote you a price that is roughly 130% of the market rate (think 60,000 Pesos when the standard round-trip to the National Park is 40,000). They’ll justify this with flowery language about it being a ”private service” and the costs of ”empty legs.”
That ”luxury” private car? It’s just a slightly cleaner-than-average van or a 7-seater SUV. If that’s worth a 50% markup to you, you’ll love it I arranged a pickup for 2:00 PM. I even messaged the driver at 1:50 PM to confirm I’d be ready by 2:10 PM. In a stunning display of ”Mercure time,” the driver finally graced me with his presence at 2:45 PM. I suppose I should thank God he wasn't over an hour late, but sitting at the park entrance for 35 minutes while paying ”premium” rates really added that extra sparkle to my trip.
The hotel is fine, but their transport service is a blatant scam wrapped in a ”private car” label. Save your money, call a local taxi or use a ride-hailing app, and spend that 20,000 Peso difference on literally anything else. You’ll get to the park faster and with much less resentment.
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Price per night from:€122
Posted on Apr 9, 2025
Guest User
Very helpful staff. The hotel is not the most modern, but the beds were comfortable, the restaurant food was tasty, and everyone extremely helpful with any questions. Bus stop is right in front so it's easy to get around. Was great for our stay to the falls.
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Price per night from:€52
Posted on Jun 14, 2025
Guest User
The hotel is seriously run down in terms of maintenance. The spa is only open five hours a day, and it's difficult to get appointments for the number of hotel guests. If we book at 3:00 PM, we can't get in until 4:00 PM because it takes an hour to fill the whirlpool, and the staff doesn't arrive until 3:00 PM. The restaurant isn't open at night, so you have to go to the hotel next door for dinner, about 150 meters away at night and on the highway.
The best thing about the hotel is the restaurant service and the attentive service.
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Price per night from:€52
Posted on Jan 24, 2026
WLKohWe arrived before 9am and could check into our room straightaway. Very grateful to be able to do so and focus on getting to Iguazu Falls. We had no idea how to get there and the receptionist swiftly settled for us by helping us book return transport. The room was spacious and had good views. Nothing luxurious but serves it's purpose well. See pic. The breakfast was nothing fancy but decent. There are 2 swimming pools. One at ground level, one at 9th floor. You can fill up your bottles at the gym, basically all I needed.
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Price per night from:€67
Posted on Mar 27, 2024
SebajuThe hotel is nice, the facilities look good. The service is not that good though, one day we didn't get the room service. And for breakfast we had to wait every day to get basic stuff like plates or cluttery, and also wait for food that took long to replenish.
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Price per night from:€85
Posted on Dec 20, 2025
Anonymous User
The mosquito control in the room is very good, there is a special fragrance and anti-mosquito lotion for the guests to use
The restaurant in the hotel tastes pleasantly surprised, I recommend everyone to try it.
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Price per night from:€97
Posted on Mar 23, 2026
Lady_Di
A beautiful hotel, close to nature. Welcome staff. There are 2 pools and a nice restaurant. Photos of a delicious dinner.))
It's all done in one style, beautiful houses, even the recipient is beautifully suited to the general view. On the second floor of the recipient is a lounge area where you can comfortably wait for your settlement and play desktop games. Or read the book.
There is everything you need in the room: from various cups to mixers, there are mosquito repellents that help you a lot. Mate, nuts and chocolate candy as a compliment to the plant were a nice bonus.
A very cool mangal terrace, you can have dinner in nature.
And I want to pay attention to the details: a note with the guest name and a greeting - it looked very nice 🥰 ❤️
This is one of the best hotels you want to recommend. 10 out of 10.
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Price per night from:€135
Posted on Apr 14, 2024|Standard Room (Regency)
Guest UserThe place is beautiful, and not in the very center, but it’s a nice 20-minute walk to get there. There’s a transport stop nearby if you don’t want to walk. A bus leaves for the waterfalls almost right outside the hotel.
The room is spacious, but the equipment is a bit old.
There are not enough chairs on the balcony.
In such a wonderful space, I would like more attentive staff and customer focus.
They take a very long time to check in, although the rooms are ready.
Breakfast does not reach 4 stars, a lot of spoiled fruit, no vegetables. And the omelette is not always ready, the expectation is that it will be prepared on the spot, but this does not work.
But the hotel area is very beautiful and green!
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Price per night from:€69
Posted on Feb 19, 2026
Nenan
我們連續住了三晚獨立小屋202房,酒店位置和整體自然環境都不錯,比較天然,還能看到野生刺豚鼠在花園裡活動。距離機場和瀑布都不算遠,單程打車25刀。早餐比較基礎。有泳池。房間比較舊,設施也老,吹風筒很小的功率,桌子也開裂。
服務態度挺好,有問題也會反饋。第一晚發現屋子周圍的燈都壞的,反饋後,第二晚修好了一部分。
但從第二天就開始跟酒店溝通要更換到另一間空的201房,前台小哥説被訂走了。但第二天晚上發現並沒有,201房是空的。房間也沒打掃,垃圾沒倒,但房間裏的燈和空調卻被關閉了,説明有人進入過,為什麼不打掃?也不更換垃圾桶以及衞生間浴巾?也沒更換床單。前台説因為我們沒放需要打掃的字牌在門外。根本沒有。我要換到隔壁乾淨的無人的201房,前台不給換。也沒人打掃。
第三天房間整理床鋪,但沒換床單,整理清空垃圾桶。總之有問題酒店會有迴應,但不怎麼整改,也不給住空置的房間。非常奇怪難以理解!下次應該不會住了。雖然自然環境不錯。
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Price per night from:€60