4-Star Hotels in Xinjiang, China

The hotel's location is great, within walking distance to Narati, which is a big plus! The hotel itself is large with a spacious lobby, but its size also means it can be a bit confusing to navigate. It could use more staff. Breakfast was decent; there was a good variety, but the taste was just okay. As for facilities, I particularly want to mention the laundry room. It really needs an update. I had to search for it, finding it in an adjacent building and quite tucked away. In the end, I couldn't iron my clothes due to insufficient facilities and had to go back. The room is a bit old-fashioned but fully equipped, giving off vibes of hotels from a decade ago during an economic boom. Overall cleanliness was acceptable, but I'm deducting points because I found a centipede-like insect in the room just before check-out (perhaps due to the excellent natural environment?).

The room was clean and tidy, and the overall decor was quite stylish. The hotel facilities were complete, with everything from a kids' area to a gym. My child insisted on giving it five stars! We came back to the hotel after dinner on the day we checked in, and while my child was playing in the kids' area, they spotted fruit in the restaurant and dragged me in to eat... My child was so happy, getting refills again and again. They made me promise to give a five-star review! 😀 We had dinner at the hotel the next day... maybe it was too late, as there wasn't much left to eat... but overall, the service was good. The front desk staff proactively asked about guest needs, helped upgrade our room, and delivered food, etc. We stayed for two nights in a two-bedroom suite, and both the elderly and the children found it very pleasant. It's a hotel with high value for money.

What a hidden gem of a hotel! We arrived at 11 PM and called ahead to order dinner from the hotel restaurant. The lamb hotpot was absolutely incredible – seriously, so, so good. The service was outstanding and so welcoming. The staff helped with all our luggage; even if I walked past with just a backpack, someone would immediately offer to carry it. The coffee at breakfast was also the best I'd had in all my days in Xinjiang. Beyond the beautiful environment, the hotel also offers horse riding (for a fee) and archery (free). We stayed at the hotel until well after noon before checking out, which was incredibly relaxing. We initially thought it would be a two-hour drive to Kokesu, but a staff member told us about an entrance that was only a 20-minute drive away. That was a huge help, truly. All in all, everything was perfect. We didn't get to see the stars because it rained that night, but we had no regrets at all because this hotel is just phenomenal. Oh, and the hotel also has fast charging stations for electric cars!

Booked two rooms here. Originally, we planned to stay in Fuyun because we were going to Tianchi the next day. However, since we'd already made it all the way to Urumqi, we decided to stay for a night and explore. We booked this hotel last minute. It's very close to the Grand Bazaar, about an 8-10 minute walk, and the area around it is bustling with activity. Finding food is super convenient; there are restaurants and a small mall downstairs. The price was a bit on the higher side, but the great location makes up for it! It really depends on what you're looking for.

Super satisfied with our stay with the kids! The room was spacious, clean, and safe, and our child slept really soundly. The hotel service was thoughtful and attentive, the location is great, and parking was convenient. Our whole family loved it and we highly recommend it for families with children. 👍👍

After exploring Yili, we returned to this hotel. This time, the front desk gave us a complimentary upgrade to a family suite, which was much more spacious. The hotel's service was as warm and welcoming as ever; they proactively helped with our luggage, carried our suitcases, offered us tea, and even brought a foot bath in the evening.

We stayed two nights in Altay City while skiing at the nearby resort, and the hotel was a great base for our trip. The rooms were clean with good heating — perfect after a cold day on the slopes. Parking was free and conveniently right in front of the hotel, which made everything easy. A comfortable and practical choice for anyone visiting the area.

Since it is a Mercure chain, the facilities and cleanliness were good, but the next morning, when I asked to call a taxi to go to the bus terminal, they pointed to a road with many taxis and told me to catch one myself, which was a bit awkward for a foreigner. Furthermore, it was different from Beijing time, so even though it was past 8 in the morning, I couldn't see the taxi, which made me feel a little anxious for a while... They lacked a proactive service mindset.

Excellent location, right next to Kashgar's commercial pedestrian street, offering a quiet retreat despite being in a bustling area. The service was attentive and thoughtful; the front desk staff was very helpful, answering all our questions, arranging parking, and proactively asking about our specific needs since we were traveling with a child. The hotel also offers traditional ethnic costumes for rent, which is a nice touch and very convenient. Plus, they provide free airport shuttle service, perfectly solving all our travel and accommodation needs. Highly recommended!

Staying at Atour during my trip was a fantastic experience! The location is superb, within walking distance to all the scenic spots, saving us the hassle of commuting. The overall ambiance is simple and fresh, offering a peaceful retreat despite being in a bustling area. Our room was clean and comfortable, and the bedding was soft and great for sleeping. The breakfast buffet offered a wide variety of options, including hot dishes, pastries, and fruits, all of which tasted excellent. The service was attentive and thoughtful. It's incredibly good value for money, and I'll definitely choose this place again next time!