4 minutes from the beach.
Huge terrace, small but comfortable room (there are also larger ones)
Only the breakfast in the café downstairs is not recommended. In addition, the cushions on the terrace could be cleaner (they are completely exposed to the rain).
The location is phenomenal, the staff extremely friendly
The hotel's right next to the train station, which is super convenient. They offer free water and fruit in the lobby. The mood lighting in the hallways is really cool, and it's very clean. Best part is, it's not expensive. Definitely a good pick!
Hotel was minutes away from Guggenheim Museum Bilbao which was our planned at Bilbao. There is hotel parking with a fee available during booking. The breakfast was good. The hotel and resturant staff were friendly and kind.
My room was modern and clean, it comes with a streets view. There is room available with the museum view too.
We had such a great time this year for Semana Grande. And the Axel Hotel was in the perfect location for us. Right on the river next to a great spot for drinks and food. The rooftop pool is also a great spot to watch the fireworks! The staff was so helpful and friendly. And although we didn't need housekeeping while we were staying there they offered every day to clean our room or swap out towels or necessities for us. What a great experience. We will definitely be back!
Despite the location on a multi-lane road, the noise stayed outside. The fair opposite was also inaudible. The room was OK, but a bit cramped as a family room. The staff were friendly, quick and very attentive. The pool was a bit small, but there. The breakfast buffet was very good and plentiful. The evening meal was also good and the portions OK. The only downside was the €15.00 parking fee per day. For a 4* hotel, I actually expect the private parking spaces to be included in the price.
It took about 10 minutes to walk from the airport, but I couldn't find the main entrance following the navigation. Fortunately, the locals were very helpful in showing me the way. You should not miss this town when you come to Saint-Seine. The hotel is not big and very quiet. The front desk likes to communicate with guests in English. The breakfast is good. It is also very convenient to go to Saint-Cecil from the hotel. The station is near the hotel. If bus No. 21 does not stop sometimes, bus No. 20 can also be used!
Nice hotel close to the city center. Friendly staff. Parking is an issue, if you don’t get to book your space then you have to park outside in a public parking and both are expensive.
The rooms are modern and the swimming pool at the rooftop is useful. Also the spa.
The bus terminal is a 10-minute walk away. There is a street restaurant downstairs and the famous Basque cake is nearby. Free bottled water is provided, the hair dryer is powerful, and the bedding and towels are soft and comfortable.
Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful.
Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about.
Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.
Amazing
129 reviews
9.4/10
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US$73
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9.1/10
Great
Great location to see the sightseeing of the city in center . Breakfast large choice and good service as well . My kids love the breakfast.
Very clean and cozy, the staff is kind and helpful. The bus to the center is right next to the hotel, runs every ~10min, and takes about 25min. You can get a 6 or 12 -trip card from the reception, which is cheaper than individual tickets.
In general, Hotel was very well maintained not only talking about maintenance also facility like window was so strong to protect all noise though we were in the middle of big festival ! Staff were helpful but was not initiative to share the information of festival Rooftop was plus! Amenity , no body lotion if you don’t ask In general! Sophisticated hotel and best location for beach and nice restaurants Enjoyed !
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
Amazing experience. The hotel is in a calm area with direct view on the forest. They provided us with upgrade to be on the room with forest view (Thanks to Joel). The room was neat, clean with good space. There are free parking spots outside the hotel, it might be difficult to find one during the day, but there were always many available after 5
A boutique hotel close to the Dona Katalina Zubia. There are two entrances to the hotel, the main one facing the road and the other entrance facing the Urumea River. Staff were friendly and always had a smile. The hotel is quite clean and everything is within 15mins walk. The amenities are limited, but there is a 24 hour reception and bar downstairs, a nice roof top sunbathing area and a gym. Please double check the other amenities listing when booking, as I don't recall seeing the Public Bath, Foot Bath and Clothes Dryer as advertise. I would also suggest to check the batteries of the remotes before someone check ins, as I had to request it to be changed and it wasn't available until the next day, more compliment bottles of water and dental kits (given there was 3 of us and only 2 bottles and 1 kit). Overall though, I enjoyed the stay and would come back again.
Great location - it right above the Bilbao bus terminal. New and clean hotel and rooms. Comfortable bed and pillows. Breakfast was Decent with good selection of fruits. The hotel is highly recommended.
What a great hotel! Across the board we were blown away by how perfect this hotel made our stay. The staff - ALWAYS helpful and fun and professional. The room - Beautiful, large double bed for us was more than adequate and a large room. Bathroom - Great size and LARGE tub and shower with TONS of water pressure. Location - Bilbao is one of the most walkable cities, but the hotel is right at the edge of the river so 10 min to Guggenheim and 5 min to the old town. Breakfast - We had breakfast a couple times and the beans and eggs were my staple. The eggs were off the first visit, but the second visit they were much better. Bacon and pastries were tasty and the cream cheese with herbs was a treat. We will be back for sure. You won't be disappointed by staying here.
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