4-Star Hotels in Riau, Indonesia

The location is fantastic, seriously the best! Cleanliness, though, was just so-so. The pillowcases looked really worn out and were pilling. The sink also had mold in the crevices, probably because it's quite old. I stayed here because a friend was attending a wedding. The best part, without a doubt, is the swimming pool. I always love the vibe there! 🫰🏻

I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.

This hotel offers a wide range of facilities to meet guests' needs, whether for business, leisure, or special events. Typically, rooms come with basic amenities such as a bed, bathroom, and toiletries. Larger hotels often provide additional services like restaurants, spas, swimming pools, and conference rooms. Hotel locations are frequently chosen for their accessibility and convenience, such as in city centers, near tourist attractions, or close to airports. The quality of service is a key factor in guest satisfaction, so many hotels strive to provide the best possible service, from cleanliness and comfort to staff hospitality.

The room was great, with a nice city view. The staff were all friendly, the food was delicious, and the swimming pool was refreshing. Overall, I highly recommend this hotel for a weekend getaway. I even got a good deal when I checked in.

The room is clean The bed is not very comfortable, it needs a to be changed to a new one. Location is a bit far from the center. The gym is very small & disappointing, it's should NOT be called as a gym, but a room with 1 treadmill & a full set of dumbbell.

I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.

Decent hotel, clean enough, comfie linen, staff are friendly but sadly the shopping mall next door is not the best. Walking distance to Living World shopping mall.

Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good. Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.

Overall, it's good value for money, but there are some downsides. There was no hot water for showering. The front desk service was very welcoming, which is why I insisted on staying there. The only downside was the lack of hot water. The bed was comfortable, and the hotel was cleaner than other hotels, and not damp. If you don't mind the lack of hot water or the not-too-cold water, it's a good option.

I think this is one of the most popular hotel in town. Better buy breakfast from the application. The price is pricier on the spot!