4-Star Hotels in West Java, Indonesia

Very good impression of my first stay at El Hotel Bandung. Was given a room upgrade and appreciate it very much. The room is clean, spacious and has a comfortable queen bed. Bathroom with a tub is also properly maintained. Only hitch was a bulb in the washroom fused but even after reporting the fault at the reception, it was not replaced. Breakfast served at the cafes were plentiful and service was good. Location is also good with many eateries around. Overall, I enjoyed my stay here and will definitely stay at this hotel again on my next visit to Bandung.

The breakfast was extensive and delicious. The staff were friendly and helpful. The location is strategic; on weekends, you can simply walk to hang out, enjoy various culinary options, and explore.

Cozy buat yang pingin santai setelah rutinitas, apalagi warga di luar Bogor. Worth it lah, lokasinya, kamarnya, suasananya. Kebetulan pilih kamar yg suasananya tenang.. Tipe Mezzanine Suite... Beneran full istirahat... Next ya balik kesini lagi. Ma'aacih Azana Essence Sanggarbuana yang udah jadi salah satu best hotel nyaman. Recomended 😍🥰

Feel disapointed when we notices the swimming pools was under maintence until the end of this month. The quality of the wifi was bad. Point plus that since this hotel located inside MM Bekasi mall, so we could find many choices of food stalls, shopping etc.

This hotel looks clean and tidy. Furthermore has good views and location. Good service and facilities. The room clean wide and comfortable bed, the breakfast variety for options and taste the staff friendly and good hospitality.

This was my fourth visit to the hotel (twice for work events and twice with family), but this time I booked through an app, and unfortunately, we encountered several disappointing issues. Firstly, the app did not provide information that the swimming pool would be closed from 1 PM to 6 AM. Although we were allowed to use the children's pool, it would have been uncomfortable for the kids to swim among people decorating for a party, so we decided against it, much to their disappointment. Secondly, the room was advertised for four guests, but amenities were only provided for two; however, after we informed the staff, the missing items were promptly delivered to our room. Thirdly, the app stated breakfast for four guests, but only two were initially accommodated. Again, we had to complain, and this was quickly rectified. Lastly, the room description on the app mentioned a city view, which our assigned room lacked. Furthermore, we found dead cockroaches and other insects, which were immediately cleaned after we reported them. I usually book two connecting rooms, but this time I wanted to try a different room type, which turned out to be somewhat less satisfying. Despite these issues, the hotel's facilities are truly outstanding – absolutely fantastic! The breakfast was delicious with a wide variety of choices. The views and photo opportunities are superb, and the staff were very friendly, even helping us take pictures at some of the best spots. Thank you, GH Universal. I hope the points I've raised can be addressed for future improvements.

The room has 6 electricity port in the room but only 1 that well function. The shower gel was too low. Tasty breakfast menu, although the buffet was not even warm.

Suitable selection if you want to avoid busy Puncak street but still with some decent green and resort hotel vibes in nearby Bogor area. View to the Mountain is superb and hotel lfacilities still well maintained. Amenities provided is very basic eventhough good enough. Good options if you are family with children and eager to spend their many facilities and entertainment provided especially on weekend Surely will come back again

the hotel is good, near everything, good place for bekasi, near starbucks too... good place for staycation

Very suitable for family staycation, the kids are happy because there are many play areas and they are supervised by the staff. We like to stay here. Please prove it.....