CcometapeI was a bit apprehensive before entering the room, mainly because of the negative reviews I'd seen before booking, which made me quite hesitant. Plus, it was the last day in Davos, and with people checking out continuously, I wondered if the hotel could clean the room in time – a real test of their service.
However, the moment I opened the door, I was pleased. It was much better than I expected, and the night view from the window was quite nice. After looking around, it met my expectations for a family room. Most importantly, the kids liked it, with a carpet flight chess game, three TVs, and two bathrooms – essential for families traveling with children. While the room facilities had an older style overall, I didn't find them as bad as the negative reviews suggested.
Of course, after putting down our luggage, I did notice some flaws, like fruit pits and bookbinding fragments that hadn't been cleaned up promptly. More issues cropped up during our stay. Although the lobby manager repeatedly apologized for the shortcomings before we checked out and even gave us a small gift, hoping we wouldn't write a review, my child expressed a wish to stay here again on our way home. That's why I'm writing all this. I hope the hotel can demonstrate the professionalism expected of a Shangri-La and make further improvements. After all, the problems we encountered shouldn't be excused by regional differences between north and south. Service has no regional boundaries; it's all about the experience.
On a positive note, the hotel's QR code room service is commendable, and the cleaning staff's attitude was excellent. The pool is great for kids to play in and adults to relax; just remember to wear slippers as the room slippers aren't waterproof. The hotel's location is also good. Strolling towards Zhongshan at night with the sea breeze is a pleasant experience. It's about a 20-minute taxi ride to city attractions like Venice Water City and Central Plaza. Perhaps it was luck, but I even got a BMW, Denza, and Tesla as taxis – quite fortunate given the fast-paced Dalian ride-hailing drivers. So, overall, my few days here were good, which is why I gave the environment a high rating.
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