Top rated hotels in Macau

Studio City Hotel
4.6/59261 Reviews
I would like to say thank you to all of you very helpful attentive special mention to carlo ,well ,kenneth ,houjikim ,gabriel,gracielle,steven,tina,sam,brix,xavier,gab ,pat and forgot the rest names .Welldone studio city staff team ,Greatjob
Lisboeta Macau-Maison L’OCCITANE
4.4/52280 Reviews
The theme of l'occitane is quite comfortable and attractive! But I don't understand why I have to wait until 3:30pm to check in at 3pm?🙄 The staff at the front desk are very polite, but the white uniformed staff in charge of baggage storage are not polite, especially the man with glasses! I understand that it is a hard job, but he could have been a bit more polite! 😐 The hotel room is very nice, but how many seconds does it take to press the lift button? Many travellers don't know what's going on with the lift button!🧐 And the location is not very convenient! There is no shuttle bus to connect to the hotel, so I have to take a taxi every time!
Grand Hyatt Macau
4.6/54248 Reviews
I stayed at the Grand Hyatt several times before the pandemic, and I still remember the spacious room and bathroom fondly. So, I decided to return for a birthday celebration. The service provided by Mavis was exceptional. She took the time to explain the different travel options and highlight the tourist sites in the area. Mavis personally walked us to our room, which was beautifully prepared with birthday decorations, and she arranged for a cake to be delivered later. Her kindness and sincerity truly stood out, and we felt the warmth of her service throughout our stay.
House of Art
4.7/526 Reviews
Long story. Overall is still pleasant. Some might say it’s a new hotel, cut some slack for them. Yes and no. If you are not ready, then don’t open. I would say either understaff or staffs are not experienced or well trained. To those that were working there now, I can see that they are doing their very best. Higher management might want to see how to improve further. 1: Reached hotel at 12pm. Put my luggage at reception and went out. They already have my booking and name verified. Came back at 4pm, waited for 30 minutes and gave me the wrong room type from my booking. When I went down to the counter, told me that my room is not ready yet. At 4pm and my room is not ready yet? The fact is that, there’s a group of walked in customers in front of me when I came back. They gave my room to them thinking that I am not back yet. And I have to wait for the other room, which was given a late checked out. And the guest had just left and room is not ready for me. So they put me up in another room to wait for my room. 2: Very generous with space. Room is spacious. Bright. Nice and clean. Which I think it has to be as it is a brand new hotel just opened in less than 2 weeks ago. 3: Stingy with water. Gave only 2 bottles of water. 250ml type. Asked for more and said at most can give 2 more only. 4: Water heater temperature not constant. One moment become very hot and one water becomes cold. And the hot that it suddenly became was very hot. Quite dangerous. 5: There is no robot to bring up your food deliveries and send anything that you request from hotel. You will have to go down to pick up your deliveries and wait for hotel staff to bring to you anything that you request for. I have to wait for 45 minutes for a pair of slippers. 6: The shower area had a design flaw that allows water to flow out when you shower and water ponded right in front the vanity counter. That was how I needed an extra pair of slippers. 7: The blinds of the windows are another wrong choice of blinds to install. You need to lower the entire day blind then you can bring up the black out blind. There are 7 panels of them in the room. My arms are sore after that. And you need to repeat the entire process to bring it up in the morning if you wish to see outside the window. 8: TV doesn’t have access to paid TV. Can only watch local channels. 9: Drop off point do not have a shelter like neighboring buildings. You get wet going in and out of the hotel entrance if it rains. 10: My room was on the top floor. Each time the lift moves, I can hear the braking lock engaging and disengaging. I can also feel the vibration from the gears that lowers and pulls the ropes. I am not a light sleeper and I can hear it. 11: Windows are double glazed. But still can hear the rain splattering while sleeping.
JW Marriott Hotel Macau
4.6/53483 Reviews
You can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.
Conrad Macao
4.8/54236 Reviews
My go-to accomodation whenever I visit Macau. Have been staying in Conrad Macao since around 2012.Location is one of the best in Cotai area. Room-wise, it used to be better in the past with better amenities, such as choice of toiletries, brighter lightings, and more cozy decoration for the junior suites. However, recent years, it has gotten noisier and more sophisticated. Cleanliness is also something that the hotel needs to look into. During my stay, I noticed a strand of hair stuck on the door of the bathroom. I purposely did not remove nor inform the housekeeping, as I would like to see if they are attentive enough to such details and clean it away. To my disappointment, throughout my 4-day stay, the strand of hair was stuck on the door and unmoved at the same position. Though the hotel ”failed the test”, it is overall still a nice one to stay at.
YOHO Hollywood Roosevelt Hotel
4.4/56267 Reviews
The hotel itself is beautiful. It really does give you a ”5-star” hotel vibe. The employees were super accomodating and nice. They also communicate well to foreigners. Would definitely book again if given the chance to come back in Macau.
Waldo Hotel Macao
4.1/52082 Reviews
I left my silver ring in my room and checked out. The room cleaning staff found it before I realised and informed me immediately. They then stored it at the hotel for six months. Above all, I was impressed by the hospitality of the staff, who gave the guests peace of mind。 Thank you so much for all your help。
YOHO Treasure Island Hotel
4.5/53525 Reviews
Check in process fast but we think the deposit is a little too much (2000 mop). The amenities is good. All working, except for the electric kettle haha but nothing exag. Staff are good! Filipinos the best! We requested for water, in a matter of minutes here he comes. Very fast! We'll definitely booked again!! Swimming pool is great!
The Parisian Macao
4.7/518169 Reviews
My stay was nice and only would like to talk about the service of le buffet staff, I was walked in to the restaurant and order one of the ordered to cook lobster, the staff told me it’ll take about 20-30 minutes but until I finished my breakfast my order didn’t serve, which was around 1 hour plus. And I have tried to approach the same staff and told me ordered has placed and never served to my table. At last I gave up.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Information for Traveller

Number of Hotels120
Number of Reviews328,190
Average Price (Weekdays)£257
Average Price (Weekends)£321