Posted on Aug 27, 2026|Standard Floor City View Twin Room
YupingWe chose this hotel for our trip to Universal Studios, and it's conveniently located not far from the park entrance, making coming and going very easy. There are plenty of dining options nearby, as well as Universal Studios merchandise stores. The day we arrived happened to be a Japanese holiday, so it was incredibly crowded. Check-in started at 3 PM, and we had to wait in line for a long time. The hotel is quite large and even has a Family Mart convenience store inside, which was great since we didn't book breakfast. We booked a city view room, but the front desk gave us a room on the 4th floor, so there was basically no view outside the window. For Japan, the room was quite spacious. Overall, it was convenient for accessing Universal Studios.
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Price per night from:MXN$2,485
Posted on Aug 7, 2026|Smart Single Room
Anonymous UserHaving a washing machine right in the room is super handy if you need to do laundry. There are also plenty of massage spots nearby, which is nice! If it’s your first time visiting Osaka and you wanna stay around Shinsaibashi, this place is a solid choice.
One big issue though: I extended my stay for 2 more nights through Trip.com. When I approached them l, they asked me for 2,000. What I meant is that when it came to the single room I originally booked, they told me they were out of space and tried to make me pay extra to upgrade. Like, my booking was already confirmed! How can you just turn around and say the room type is fully booked? Normally, the hotel should give you a free upgrade in a situation like this, not demand more cash. It wasn’t my fault to begin with.
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Price per night from:MXN$752
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night from:MXN$905
Posted on Aug 17, 2026|Deluxe Room (Twin With 1 Extra Bed) And Washing Machine
Trisha EmiliaThe location is conveniently located between shinsaibashi and namba station. It is not too noisy and crowded in the area. Location was amazing for shopping, whenever we had too much to carry we would head back to drop everything off and take a quick rest. There are many great food options nearby like ichiran, okonomiyaki ajinoya hoten, onigiri gorichan, gyukatsu motomura and idaten. The room had ample space for our 4 huge luggages and 3 cabin luggages. The room might be slightly dark but there is sunlight in the morning. The toilet bowl, bathtub/shower area and sink is in individual rooms. It may be convenient or inconvenient for some. However for the room we stayed in, we struggled to find areas to hang our clothes while showering as there was no hooks to hang them in the shower area. The soundproofing is not the best but not too noisy. The hotel breakfast is great! I loved the corn soup, rice, curry and their eggs. Their croissant is fragrant and tasty too. They had a wide spread of salad that rotates. They had salmon avocado salad, wagyu beef salad and pork with carrot sauce salad (my favourite). They had yogurt and fruits too. They also had a small gym and a lounge with a pool table.
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Price per night from:MXN$1,978
Posted on Sep 5, 2026|Fourth Room<12~23floor>
ANNA-007Traveling with a friend and two kids, we stayed in a quad room that was spacious enough for two 28-inch suitcases. The room was clean upon check-in. During our four-night stay, due to local environmental policies, they only changed towels and tidied up; unfortunately, they didn't take out any trash. There's a free self-service water dispenser on each floor. The location is truly unbeatable – Umeda is like the center of the universe, making it super convenient to get anywhere.
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Price per night from:MXN$1,638
Posted on Jul 10, 2026|Superior twin (extra bed)
Guest UserI always opt for five-star hotels when I travel, but summer prices were just too high this year. So, I took a friend's recommendation and booked this place instead. 👍
It's about an hour from Kansai Airport, and Exit 13 is the closest to the hotel. The downside is there's no elevator there, so if you have a lot of luggage, I'd suggest Exit 16, which has one.
The hotel's service and facilities are excellent. The room was quite spacious by Japanese hotel standards, and the bedding was incredibly comfortable – we slept soundly every night. The location is also fantastic, about a 15-minute walk to Shinsaibashi. We stayed for five nights this time and visited Kobe and Kyoto. The Chuo and Midosuji subway lines right downstairs were super convenient.
I have to mention one particular incident. Check-out was at 11 AM, and our flight wasn't until 5 PM on the last day. Thinking we had plenty of time, my child and I went to Nipponbashi that morning. It wasn't until we got there that I remembered check-out was at 11! Luckily, my mother wasn't with us; she was having coffee at a cafe across from the hotel. I immediately contacted her and asked her to rush back to check out. But to our surprise, her Huawei phone couldn't connect to the hotel's Wi-Fi when she got back, and the only Pocket Wi-Fi device was with me! 😵💫 Since the reservation was under my name, the front desk needed to confirm check-out with me personally. But there was a language barrier, and my mom had no internet. She was incredibly flustered at that moment. Just then, a Chinese-speaking staff member appeared. He first calmed her down, telling her not to worry and that he would find a way to contact me, also explaining that the hotel's network was often unstable. He then took out a device and tried to connect her phone to the Wi-Fi in the lobby, but after many attempts, it didn't work. So, he took my mother back to the room and tried many more times until it finally connected, and he was able to reach me... His professionalism and meticulous work attitude deeply touched our entire family. We'd like to express our gratitude once again! I will definitely choose Tokyu Stay Osaka Hommachi again next time I visit Osaka. 👍
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Price per night from:MXN$1,339
Posted on Jun 15, 2024|Moderate, Double with Bath
AmarFromUKLocation:
Next to Bentencho station so easy access to Osaka loop line and Chuo Line for Subway and Rail. Really good location even though it's not central Osaka. The advantage is that you can still get everywhere within 10-20mins and the surrounding area is clean and safe and quiet.
There is a 7-11 next door and a commercial gym (charged at 1650 per day)
Negatives are there is not much to do in the evenings. But this leads to the quietness of the area and is an advantage
Hotel Room:
We stayed in double room and it was large. Nice comfortable bed with good pillows. The AC was modern and good and did not make noise even while we were asleep. The room is cleaned daily (tidy and new towels) with new sheets every 3 days. Shower gel, shampoo and conditioner provided. The room was also very clean. The bed has USB and chargers on either side of it. There is space to hang clothes
But the room is really nice. We always were glad to come back to a very clean and tidy place. The TV has English menus but we never watched anything.
Negatives are the fridge could be colder and the bathroom sink has a tiny slope on it so you cannot place product on the sink but you have a shelf above the sink for this. Very slight negatives for what is a great place to stay
Hotel features:
Excellent. Great laundry room with several washers & dryers. Trouser presses, vending machine and ice machine. A rooftop terrace with good views.
The breakfast is free and is underwhelming, just different bread and pastries with choices of juice, soups, water and yogurt. It's acceptable and I guess it's free.
The hotel lobby has little items you can take if needed, such as hair bands, toothbrushes, razor kits but something nice was that they give you bath bombs for free too. Different ones each day.
Staff:
Very friendly and helpful, even after midnight when I made requests they were very fast and helpful
Overview:
100% would stay here again. The price-to-quality ratio and the large room size make this an easy choice. Do not worry about location, I stayed it Dontonburi area before and alothgh its close to everything, its loud, dirty and feels unsafe. But the location of Porta Inn is really good and super easy to get to central areas (around 10-20mins) and easy to get to the airport (direct line) and easy to get to Universal Studios too.
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Price per night from:MXN$728
Posted on Jul 15, 2026|Select Twin Room Non Smoking
LizananThe location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.
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Price per night from:MXN$1,620
Posted on Sep 15, 2026|Deluxe Twin Room
ChiuBruceHonestly, it's hard to find anything to complain about at this hotel.
Even though we didn't use the hot springs, the bathtub in the room was more than adequate. After a day of intense walking, being able to relax was more than enough for me. (It's super close to Ebisucho Station on the Sakaisuji Line!!!!)
If I had to nitpick, it would be that there weren't enough charging outlets in the room. I'm used to playing on my phone while in bed, but the outlets were too far away, forcing me to go to sleep. LOL (This isn't a complaint though).
Anyway, thanks to the hotel for the wonderful memories! 🙏
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Price per night from:MXN$1,491
Posted on Jun 20, 2026
Guest User
Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
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Price per night from:MXN$8,986