Posted on Jul 21, 2025
Imran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
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Price per night from:€80
Posted on Oct 21, 2025
Khurram HussainThe staff told me at the reception during my check-in that my breakfast is included in my stay and the next day when I come for the breakfast, they told me it is not included and I have to go back again to my room so it was so embarrassing and in front of other people I really feel awkward. The staff should inform the guest very clearly about every information in advance. Hopefully they will not do the same with other guest.
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Price per night from:€60
Posted on Aug 1, 2025
Bipul123
I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
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Price per night from:€90
Posted on Feb 17, 2026|Deluxe King Room
Noman Amjed
The room was clean; however, there was an unpleasant smell from the carpet. Early check-in was not facilitated, and my room was still not ready at 1:30 PM. Only one dental kit was provided initially; additional kits were given upon request.
The breakfast buffet was very good. Overall, it was an above-average experience and overpriced, though there is room for improvement in professionalism.
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Price per night from:€74
Posted on Oct 6, 2025
ZAHID-IQ
Booked a room from *********** the room was noisy and the view was in Parking lot of hotel.
Room was clean and service was good. The was only the Parking and noise cancelable windows.
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Price per night from:€125
Posted on Aug 9, 2022
Bobbi
The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.
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Price per night from:€31
Posted on May 8, 2026
Guest UserThe location of this hotel is excellent, only a 10-minute walk to the nearby shopping mall. There are also several snack shops right downstairs, and ordering Foodpanda at night is very convenient and fast.
The staff here are incredibly polite and helpful. Right after I booked via Trip.com, they proactively contacted me on WhatsApp to ask about my arrival time and any special needs. They even sent me a map and their precise location, which was very thoughtful and welcoming.
In terms of the room, while there is no dedicated hot water system, the water temperature is naturally warm due to the hot weather in Pakistan. It feels just like a warm shower and was very comfortable.
Whenever I had a question, I could just message them on WhatsApp, and they responded almost instantly at any time. I had a great stay here and will definitely choose this hotel again for my next visit.
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Price per night from:€22
Posted on Nov 16, 2024|1 Queen Bed, Pool Wing, Non-Smoking
Guest UserThe room was clean and tidy, but the hair dryer was broken and needed to be replaced in time. The buffet breakfast was very rich.
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Price per night from:€68
Posted on Aug 7, 2023
Guest User
Its an old apartment complex. Most bedrooms are based on 3 bedrooms suite style. The bedroom window opens in the corridor and that itself is such a lame tactic of Avari. The location itself is quite inconvenient as you need to take a 5km u turn whenever you exit or enter the property. Overall, the hotel is disappointing and depressing. I hate to stereotype but It looks like another faizabad hotel took over by careless abbasi (s). The staff is apparently courteous but never cares to listen or understand the guests concerns. I hope that management will consider this as a constructive review and make solid improvements.
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Price per night from:€59
Posted on Jun 20, 2024
Mr U H Shah
Brilliant experience and lovely staff.
I had a great time and would like to come back on my next visit.
Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.
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Price per night from:€84