Acco Ice Apartments

Excellent location and very responsive in service when needed.

Perfect home away from home with everything you need including a dishwasher, an oven with newly laid baking sheets and a washer. The bed linens were very comfortable and clean.

Convenient to downtown. Apartment is nicely decorated and main bedroom is nice. Loft area is tight. Washer/dryer is a nice feature.

Nice appartment with high quality. However, the appartment as very thin walls so you can hear everything from the street outside and the appartment next door. When someone walks around in the appartment next door the whole house was shaking and it sounded like they were in our appartment.

There were three of us in a one-bedroom deluxe apartment (with a loft bed). Our daughter had the loft, which had three beds on the floor. She had to climb the steep ladder to accessed the loft. It has a low ceiling as the loft is sloped; therefore, one has to be really careful. This is OK for a young person, but not for elderly folks. But they also have a double sofa bed, if one doesn’t want to climb the ladder. There is no front desk at this property. I think the communication with the owners is not good. The check-in is at 5 PM, which I think is too late. We talked to the maid around 2 PM and she said that the room would be available at 4 PM, which it was. The instructions were not clear: again, we had to ask the maid for help in getting the key from the box. Closing the door was also tricky, and we had to leave the apartment unlocked. Good that crime is rare in Iceland! At the end of the day, we asked another maid, and she showed us the trick to lock the door. All these quirks should be explained in the email. The apartment itself has been remodeled recently and looks nice. Their website says “full kitchen.” But one major drawback is the absence of a microwave oven, which is absolutely needed. My daughter had a hard time with the washer/dryer combo. It would be nice to have brief instructions available for foreigners that aren’t used to European style appliances. This apartment was a good value. We enjoyed our stay 3-night stay.

Great location and decent apartment. A couple of things were broken and there were no bath towels (had to call the property manager to find one in the pull out bed) and no bathroom amenities (soap, shampoo, etc.)

The property was very easy to find with the provided instructions/photos. We used the paid parking lot across the street (it's free after 4 PM). The apartment was very spacious with lots of natural light. It was comfortable and very clean, and centrally located to several restaurants and attractions. We booked the apartment to do laundry during our 2-week trip. Being from the States, we had a hard tine figuring out how to use the washer/dryer combo, and ended up just hanging our clothes to dry (which ultimately took a couple days). My only suggestion would be to maybe have brief instructions available for foreigners that aren't used to a washer/dryer combo. Otherwise, everything was perfect!

This is a great location and the staff was incredibly helpful.

Lovely apartment close to everything and right in the heart of town.