Guest User
April 7, 2023
I will never recommend this resort. I have booked 6 rooms and all of them smells like poop. One of the room got flooded everytime someone take a shower in one of the deluxe double room. No towels provided, soap and NO food allowed into the premises even if you just bring in snacks. Food outside the premises are PROHIBITED! YOU CAN NOT COOK YOUR OWN MEAL yet it is just a standard resort! We went for short breaks in a convoy, my relatives got there earlier, and they were so hungry so they have asked the reception/owner of this resort if they can eat the food they bought from outside as it was nearly 3pm, but when we got there the manager/owner flatly refused them. I have booked the resort, however, nothing has been mentioned on *********** or on their website of not allowing guests to bring in food. They were not allowing guests to bring in food because they are losing money out of their own restaurant. It was such a stressful and awful experience for us. The neighbouring resorts like Haven resort were so accommodating and kindly let us rent one of their hut so we were able to eat, cook our own meals and have a nice time. As for this Bamboo Resort, never again. If you are looking to go there, please look somewhere else that are better than this. Cleaners and body gurad were better than the owner, they were the one's apogising for the mishaps happened in this resort! We will never go back to that awful place again!