Dubai Hotels with Balcony

The stay was comfortable and if ur looking for a peace and calm then this hotel is perfect for them we got a good room 3610 and view with higher floor but the Tamil lady I don't no her name when we arrived @12:45 she said that the check in time was 3 pm but after 5-10 mins she has given the room a big Kudos to that Tamil lady...and bell boy russian guy he is very friendly and helpful more over I felt like a home....... we will be back again in future 2 things which we didn't get that is when we asked for Plates we didn't get from room service and also for the Tv assistant we have asked but no one has come to check this 2 things could be improved better.

One of the best hotels you can get no doubt about it and for couples its so amazing bc you can literally just go have a great walk around the dome or go have fun playing table tennis, foosball or play on the playstation

We really enjoyed our stay at the hotel! Beautiful, discreet and very cozy. The hotel staff works at a high level, they do everything to make your stay enjoyable and memorable. Special thanks to the hotel employee Diana, from the Lounge Club on the 13th floor, she congratulated us and my wife and was very attentive. I would also like to note the very tasty and varied breakfasts. Tasty and very healthy food. Large selection of dishes. I recommend it, it is definitely worth visiting this place. And many thanks to all the hotel staff.

I would recommend to pay More attention to special requests of the guests. For example I wrote in advance about the 10th anniversary (before we came to Dubai), but the reservation supervisor just ignored my email. Or better to say, I sent 2 emails, but in both answers from him - my special request was ignored. But still, We’re super happy with the restaurant! Didn’t expect such a wonderful quality of food, wonderfull choice for breakfast, very tasty dishes a-la cart, and unbelievable friendly, helpful, guest-oriented restaurant staff!!! Super attentive assistant of manager - Ester! Such a nice personality!!! Thank you to her! And to all the wonderful waters, especially to Joseph, Anne, Solomon! I also want to metnion beautiful Natasha at the front desk, who is ready to solve each issuer with a charming smile! Thank you guys, you’ve made our stay just wonderful!

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good

Beautiful hotel and room decor, very friendly front desk. Hotel staff gave the kids chocolates and camel soft toys, which made them so happy. Connected to Wafi mall with Carrefour supermarket which makes it so convenient to get snacks. Breakfast was fantastic too, and the kids loved to swing by the outdoor playground just outside the breakfast room.

The second time I went to Dubai and the second time I stayed at Madinat Jumeirah. The experience was more amazing than the last time. This time I stayed at Summer Palace Vila, which was great. The view on the second floor was beautiful and the service staff were very friendly. You can travel within the hotel by boat or shuttle bus. There are very few people in the swimming pool and beach, so the privacy is very good. Every time I go to Dubai, I must stay in this hotel. My children love it very much.

Very good hotel for family and kids, pool is a very nice

Good room size for a single person. Hot water did not work for few hours when I stayed there.

My 4-night stay at Holiday Inn & Suites Dubai Festival City was superb although location wise it's quite far away from the convenience of metro. The cleanliness of the rooms and facilities exceeded expectations, ensuring a comfortable stay throughout. Buffet breakfast was a stand-out with plenty of choices and delicious choices. The service was impeccable, with staff going above and beyond to accommodate requests promptly and courteously. Additionally, the hotel's adjacency to the mall provided convenience for dining and shopping options, adding to the overall experience. I highly recommend Holiday Inn & Suites Dubai Festival City for travelers seeking a blend of luxury, convenience, and excellent service.