47 Sukhumvit Soi 15, Khwaeng Khlong Toei, Watthana, Bangkok, 10110, ThailandView Hotel Details
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Guest Reviews of Mövenpick Hotel Sukhumvit 15 Bangkok
8.6/10
Very Good
588 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.2
Service8.8
Cleanliness8.7
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All reviews(588)
Positive reviews(546)
Reviews with photos/video(141)
Clean pool(62)
Great swimming pool(62)
Delicious breakfast(56)
Near shopping area(29)
Offers pick-up/drop-offs(21)
Has an infinity pool(18)
Average towels(9)
Delicious buffet(9)
Negative reviews(42)
Tommy
Superior Twin Room
Stayed in Oct 2025
Family
3 review
9.5/10
Amazing
Posted on Nov 9, 2025
Great spot - always friendly staff. One of the floors was a smoking allowed floor so if you do not like that make sure you make it aware. Food delivery to the room was fast and friendly
Anonymous User
Superior King Room
Stayed in Sep 2025
Business traveller
8 review
7.0/10
Posted on Nov 7, 2025
Room is spacious, comfortable and cosy. But the pillows are too soft. Location is ok, near Terminal 21 shopping mall. Walk from the hotel to the Mall or BTS station is about 8-10 minutes.
Guest User
Superior King Room
Stayed in Sep 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 31, 2025
One of the best if not the best hotel in Sukhumvit 15 very safe and reliable lovely spacious rooms and the staff are all amazing from the receptionists to the security to the cleaners everyone was amazing enjoyed my 2 weeks, definitely coming back and would highly recommend
Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed your two-week stay and found our hotel safe, reliable, and welcoming. It is also fantastic to know that our team—from reception to housekeeping and security—made your experience memorable.We look forward to welcoming you back to Mövenpick Hotel Sukhumvit 15 Bangkok and are delighted to be your choice on Sukhumvit 15.Warm regards,Jay SudhakaranGeneral Manager
KHIMIE
Superior King Room
Stayed in Aug 2025
Couple
7 review
10/10
Outstanding
Posted on Sep 7, 2025
i love staying in movenpick they always surprise us , we celebrated my husbands birthday they surprise us when we come back from tour they give my husband a small cake and a bed of roses .. we are so happy , and we also love the food they serve every morning in breakfast buffet .. We will surely comeback .. movenpick is the best choice there is also atm machines nearby and a lot of Clothes store nearby and restaurants ..
Response from Property: Dear Khimie,Thank you for your wonderful feedback. We are delighted to hear that you and your husband enjoyed the birthday surprise, our breakfast buffet, and the overall experience at Mövenpick Hotel Sukhumvit 15 Bangkok. Your kind words about our location and amenities are truly appreciated.We look forward to welcoming you back soon for another memorable stay.Warm regards,Jay SudhakaranGeneral Manager
Vivi_93
Superior King Room
Stayed in Jul 2025
Couple
14 review
10/10
Outstanding
Posted on Aug 27, 2025
Hotel stuff very nice. Location is well located what means it’s quite but close to Terminal 21, the Party streets and Asok MRT station. Recommended.
Response from Property: Dear Vivi_93,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay at Mövenpick Hotel Sukhumvit 15 Bangkok, and that our team, amenities, and location met your expectations.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Bangkok.Warm regards,Jay SudhakaranGeneral Manager
Veona
Deluxe Twin Room With Bathtub
Stayed in Jul 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Aug 26, 2025
Hotel locate at convenient location. There is Boat and BTS nearby. Hotel even provides free tuk tuk shuttle services to Terminal 21 for in-house guests.
Response from Property: Dear Veona,Thank you very much for your fantastic feedback! We are thrilled to hear that you enjoyed our convenient location and appreciated our free tuk-tuk shuttle service to Terminal 21, as well as easy access to the BTS and boat.Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you back to Mövenpick Sukhumvit 15 Bangkok on your next visit.Warm regards,Jay SudhakaranGeneral Manager
Anonymous User
Family Room With Bunk Bed
Stayed in Jul 2025
Family
3 review
8.5/10
Very Good
Posted on Aug 13, 2025
Good location. Good service. Room was large and comfortable. Swimming pool nice. Breakfast was very nice too. Very good for family.
Response from Property: Dear Valued Guest,Thank you for sharing your positive feedback regarding your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are delighted to hear that you enjoyed the comfort of your room, our swimming pool, and the breakfast, and that our team could provide excellent service.It’s wonderful to know that our hotel met your expectations for a family-friendly stay. We look forward to welcoming you and your family back for another memorable experience in the future.Warm regards,Jay SudhakaranGeneral Manager
Guest User
Superior King Room
Stayed in Jun 2025
Family
1 review
4.5/10
Posted on Jul 19, 2025
Terrible location I was stuck in the jammed while coming to this hotel. The towel are unclean and check in processes is so slow and late. But there is a chocolate hours that served good bakery
Response from Property: Dear Valued Guest,Warm greetings from Mövenpick Hotel Sukhumvit 15 Bangkok.Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your arrival and stay, including the check-in process and cleanliness issues. Please be assured that your comments have been shared with our team for immediate attention and improvement.We are glad to hear you enjoyed our chocolate hour and bakery offerings.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,Jay SudhakaranGeneral Manager
Guest User
Superior King Room
Stayed in May 2025
Family
9 review
9.5/10
Amazing
Posted on Jun 17, 2025
Had a great stay at Movenpick 15. It’s located 5 mins walk from the main street, and 10 mins to Bts.
Happy with the amenities for the price we paid for. Breakfast had a good selection
El Gaucho steakhouse nearby was great.
Response from Property: Dear Norbu Tshering,Thank you very much for your wonderful feedback.We are delighted to hear that you had a great stay and appreciated our convenient location, amenities, and breakfast selection. It’s also great to know you enjoyed dining at El Gaucho steakhouse nearby.Your kind words encourage us to continue delivering excellent service and value. We look forward to welcoming you back soon for another memorable visit.Best regards,Jay SudhakaranGeneral Manager
Anonymous User
Superior King Room
Stayed in May 2025
Family
6 review
7.5/10
Posted on Jun 10, 2025
My stay at the Movenpick Hotel was good, the employee and all the employees were friendly, I asked them to extend the check-out time and they accepted my request with open arms. But I have a comment on the cleanliness of the room in general and the bathroom. There was dust and ants in the room. The color of the bed and bed covers changed from white to gray, and the covers and pillows had an unpleasant smell. I hope the hotel management will look into this matter because it is considered a five-star hotel, and cleanliness and health are among the hotel’s priorities and the pursuit of guest comfort. However, I did not see this in this hotel, and I will not stay in this hotel again for these reasons.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback and for recognizing the warm service provided by our team. I’m pleased to hear that our staff were accommodating and friendly, especially in assisting with your late check-out request.However, I am deeply sorry to learn about the cleanliness issues you encountered during your stay. Please accept my sincere apologies for the condition of your room and bathroom. What you described is far from the standard we aim to uphold, and I completely understand your disappointment. I have immediately brought this to the attention of our housekeeping leadership team for urgent review and corrective action.Cleanliness and guest comfort are non-negotiable priorities for us, and we take your comments seriously as we strive to deliver the five-star experience all our guests deserve.Thank you once again for your valuable feedback. We regret that we did not meet your expectations this time, but should you reconsider in the future, we would welcome the opportunity to provide you with a significantly improved experience.Warm regards,Jay SudhakaranGeneral Manager
Anonymous User
Superior King Room
Stayed in Sep 2025
Business traveller
2 review
8.5/10
Very Good
Posted on Oct 25, 2025
As I had to attend quite a number of online meetings, I was cut off quite a number of times due to unstable WiFi connection. Besides that this hotel is quiet and peaceful
Response from Property: Dear Valued Guest,Thank you for your feedback. We are pleased you enjoyed our quiet and peaceful environment. We apologize for any inconvenience caused by the WiFi connection and will work on improving it. We hope to welcome you back for an even better experience.Warm regards,Jay SudhakaranGeneral Manager
MsZero
Superior Twin Room
Stayed in Sep 2025
Family
1 review
9.5/10
Amazing
Posted on Oct 27, 2025
Friendly staff, kids friendly, bit walking distance feom asok/sukhumit station but hotel provide free shuttle.
Response from Property: Dear MsZero,Thank you for your kind words. We are glad you enjoyed our friendly staff and family-friendly environment. We are also happy that our shuttle service made your stay more convenient. We look forward to welcoming you and your family again soon.Warm regards,Jay SudhakaranGeneral Manager
Guest User
Superior Twin Room
Stayed in Sep 2025
Couple
2 review
8.0/10
Very Good
Posted on Oct 15, 2025
Provided transportation can be better because have to climb onto the tutuk from hotel to terminal 21. Most of the staff does not understand English need to improve.the tv sound system is very bad cannot tune in to higher volume .
Response from Property: Dear Valued Guest,Thank you for your feedback. We are glad you had a good stay overall. We appreciate your suggestions regarding transportation, language support, and the TV system and will work on improving these areas. We hope to welcome you back for an even better experience.Warm regards,Jay SudhakaranGeneral Manager
Ian Lagac
Superior King Room
Stayed in Sep 2025
Solo traveller
12 review
9.0/10
Great
Posted on Oct 8, 2025
Conveniently located near restaurants, Nana BTS station, cafes, and spas.
Shower drain was a little clogged but other than that the room was great.
Great value for the price and will stay again.
Response from Property: Dear Ian Lagac,Thank you for sharing your feedback regarding your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We are delighted to hear that you enjoyed our convenient location, service, and overall value.Please accept our sincere apologies for the minor issue with the shower drain. Rest assured, we have addressed this with our engineering team to ensure it does not affect future stays.We truly appreciate your kind words and look forward to welcoming you back for another enjoyable visit.Warm regards,Jay SudhakaranGeneral Manager
Arthur van der Meeren
Superior King Room
Stayed in Aug 2025
Solo traveller
20 review
7.0/10
Posted on Oct 3, 2025
Been here many times, the location is good, close to bts, mrt, bars restaurants etc. but still a quit place. Only this time a lot of not behaving people. Children screaming at the pool and in the hallways, parents don’t give a sh.. also at breakfast, if they did not eat for weeks 🙈. Also was the breakfast less good as previous times. I am worried the level of the hotel is going down.
Response from Property: Dear Arthur van der Meeren,Thank you very much for taking the time to share your honest feedback following your recent stay at Mövenpick Hotel Sukhumvit 15 Bangkok. We sincerely appreciate your continued loyalty and the fact that you have chosen to stay with us many times before.We’re pleased to know that you value our convenient yet peaceful location. At the same time, we truly regret to hear that your recent experience did not fully meet your expectations. Please accept our sincere apologies for the disturbances caused by other guests and for the fact that our breakfast offerings did not meet the high standards you’ve come to expect from us.Your feedback is extremely valuable, and I want to assure you that we take your concerns seriously. We will review the situation with our team to ensure better crowd management and consistency in our breakfast service so that we can maintain the quality you rightfully expect.Thank you once again for your constructive comments. We truly hope to have the opportunity to welcome you back and restore your full confidence in us on your next visit.Warm regards,Jay SudhakaranGeneral Manager