Sampras
March 17, 2024
We stayed at this hotel about two years ago for an anniversary, and it was very nice and accommodating. However, since our last stay, this hotel has drastically changed. When we first arrived, we were greeted with a parking fee on top of the amount we were already charged for our stay. This would be understandable if we were in a larger city with limited parking. However, a very large portion of the parking lot was completely empty. Not to mention, we were already charged for “resort fees” in our booking. Then, once we pulled back our bedding at the end of the night, there was a used tissue tucked into the sheets. We were unsure if this was from hotel staff or a previous guest, but either way, you could understand our discomfort. Finally, we went to have breakfast the morning of our departure and it was almost $70 for 2 adults, 1 child, and mediocre at best. Our waitress also took a considerable amount of time between attending on us, and the breakfast area was practically empty. We feel extremely overcharged for an experience that did not reach half of our expectations from what we saw online and experienced previously, and could have been superseded in cleanliness, breakfast quality, and value at a much cheaper hotel.