Guest User
April 19, 2024
I woke up to find a BEDBUG the size of a nail on me and a quick look around showed three more bedbugs near my pillow... When I went out in the corridor to wait for the reception to open, I found another bedbug crawling on the floor... When I finally talked with the reception, they initially offered to change the linen but I would still be sleeping in the same bed for the second night (NEVER going to happen)... They finally agreed to refund me and I got to spend my day getting my stuff cleaned (at my own cost). While bedbugs can occur at any location, I was very concerned by their approach to rectify the problem, which seemed very minimalist to me. I ended up having a lot of horribly itchy bites from that night and I can't believe they would have had me sleep another night in the same bed, not to mention the other beds in the dorm ( this was in one of the bigger dorm room).