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Swansea Waterfront
3.5/542 Reviews

Swansea Waterfront

Castle|0.73km from Swansea Museum Tramway Centre
So, here goes. The bath in my room leaked and flooded the bathroom floor with 5cm of water on the first morning of my stay. No, it didn't run over the top of the bath, and the water wasn't up to the overflow, it leaked somewhere else! Being in a hurry, and not wanting to return to an indoor pool, I used all of my towels to mop up the flood. I spoke with reception later that day, and they offered to change my room from 4** to 3** due to the flooding. I also mentioned that floor 4 smelt of damp? Later, a member of the hotel's staff confirmed that there had in fact been a flood from floor 5 through the ceilings in to the rooms below on the 4th floor. Whilst I was assured that my room was not one of the rooms affected , I was surprised that a) no-one bother to mention this beforehand, in fact they were trying to hide it b) rooms were let out on a floor where there was potentially a respiratory health risk! So, having packed my belonging I trudged down from the 4th to the 3rd floor (did I mention one of the lifts wasn't working?). I unpacked only to find that the TV in room 3** was inoperative due to; a) there being no remote control b) the arial lead was missing from the TV (who steals TV arial leads!) So it was back down to reception who kindly found me yet another room this time with a TV with a remote control and arial lead + a Bath that hopefully wouldn't flood.. on the 2nd floor! And of course this meant packing my stuff up (again), trudging down another floor (again), and unpacking (again). Yep, you've guessed it, by now my restful, stress free stay was anything but! In summary, unless you've got a desire to live out a 1970's hotel sitcom, but without the view (did I mention the semi-permanent scaffolding?), and a car park resembling a bomb site (literally), I'd probably suggest giving this one a miss.

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Top rated hotels in Castle

Searching for hotels near Swansea Museum Tramway Centre? Compare room rates and reviews to find your ideal stay.
Swansea City Centre
3.9/545 Reviews
Stayed at this hotel with some friends. Perfect location being in the city centre. Staff were very friendly and attentive, also gave good recommendations of nice places to go in the area. Rooms were clean and modern. Can’t think of any negatives, would definitely recommend. Thank you!
Travelodge Swansea Central
3.8/544 Reviews
1. The hotel's wifi is to collect money... You can only use half an hour of wifi every 24 hours, and use your own traffic for two days here. 2. Do not provide any toiletries (toothbrush / toothpaste / comb / shower cap / slippers, etc.) 3. The sound insulation effect is not good. In the middle of the night, someone walks through the door and laughs loudly. The sound insulation of the window is not good. 4. The front desk is very small and often absent?
Delta Hotels Swansea
4.4/558 Reviews
Having paid £109 for the room and an additional £5 for parking I was expecting something a bit better than what we got. The staff on reception were lovely and very friendly, but the room was a bit tired and cold. We stayed in room 401, which was an end room on the 4th floor, which on first inspection seemed very nice. However, it soon became apparent that the air conditioning unit didn’t work, the windows were both broken so they couldn’t be opened and were leaking, the one radiator in the room was rusty and ineffective and there was signs of damp on the ceiling. I think for the price of the room these issues should have been fixed before we arrived. Had the price been lower I wouldn’t have minded but if you’re charging more than other places I think the standard should be higher.
The Dragon Hotel
3.5/5108 Reviews
I arrived early and they allowed me to check-in my room 2 hours earlier. It's a kind gesture that helped me a lot. It's located 5 minutes walk away from the city center where the banks and big shops are located.
Morgans Hotel
4.2/554 Reviews
Morgans Hotel is a wonderful place to stay. The staff are amazing, & nothing is too.much trouble for them. Our room was large, well - appointed & had a very comfortable super king - sized bed. Breakfasts are freshly cooked to order, & the range of food available for evening meals is of excellent quality. Parking is directly opposite the hotel, is secure, & has 2 EV charge points. As a base for exploring Swansea & the Gower Peninsula, Morgans Hotel is a delight & well worth a visit.
Swansea Waterfront
3.5/542 Reviews
So, here goes. The bath in my room leaked and flooded the bathroom floor with 5cm of water on the first morning of my stay. No, it didn't run over the top of the bath, and the water wasn't up to the overflow, it leaked somewhere else! Being in a hurry, and not wanting to return to an indoor pool, I used all of my towels to mop up the flood. I spoke with reception later that day, and they offered to change my room from 4** to 3** due to the flooding. I also mentioned that floor 4 smelt of damp? Later, a member of the hotel's staff confirmed that there had in fact been a flood from floor 5 through the ceilings in to the rooms below on the 4th floor. Whilst I was assured that my room was not one of the rooms affected , I was surprised that a) no-one bother to mention this beforehand, in fact they were trying to hide it b) rooms were let out on a floor where there was potentially a respiratory health risk! So, having packed my belonging I trudged down from the 4th to the 3rd floor (did I mention one of the lifts wasn't working?). I unpacked only to find that the TV in room 3** was inoperative due to; a) there being no remote control b) the arial lead was missing from the TV (who steals TV arial leads!) So it was back down to reception who kindly found me yet another room this time with a TV with a remote control and arial lead + a Bath that hopefully wouldn't flood.. on the 2nd floor! And of course this meant packing my stuff up (again), trudging down another floor (again), and unpacking (again). Yep, you've guessed it, by now my restful, stress free stay was anything but! In summary, unless you've got a desire to live out a 1970's hotel sitcom, but without the view (did I mention the semi-permanent scaffolding?), and a car park resembling a bomb site (literally), I'd probably suggest giving this one a miss.

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