Hampton by Hilton Hotels in Changsha

I had an incredibly pleasant experience during my stay at this hotel. What stood out the most was the amazing staff especially (雨鸽）. She provided remarkable and meticulous service. What truly impressed me was how they personalized the experience for each guest. On a morning when we didn’t make it down for breakfast, she actually reached out and offered to bring food up to our room. That level of attention and care is rare and deeply appreciated. From start to finish, everything was smooth, comfortable, and made us feel well taken care of. Highly recommend this hotel for anyone looking for a stay that combines professionalism with genuine hospitality.

recently stayed at this new hotel and had a pleasant experience overall. The rooms were clean, spacious, and stylishly designed, making for a comfortable stay. The location is particularly advantageous, being very close to the train station, which is perfect for travelers looking to explore the area or move on to other destinations. However, I did have one major expectation that wasn't fully met. Given that this is a Hilton property, I expected that the staff would have a solid English communication to assist international guests more effectively. Additionally, I found the breakfast options to be somewhat limited in terms of variety; I was hoping for a more international selection.

酒店距離地鐵口非常近，出行很方便，辦理入駐那天的前台小哥服務也特別好，考慮的很周到。我們住了兩天，房間打掃乾淨，而且我們自己帶的一次性馬桶墊破損了，負責清潔房間的阿姨特意給我們留了一個新的可以替換，特別貼心。下次來長沙還會選擇這裏，性價比很好👍

The front desk lady Demi provided great service. The hotel provided free breakfast for children, which was very considerate. There were also small gifts during festivals. The room was clean and tidy. The overall hotel was good.

I have specifically requested for non-smoking room, I still get a room choked with cigarettes smell. When I feedback to the staff next day, they still insisted that level is non-smoking room. I don’t know what to say. Overall it’s a decent hotel with courtesy staff and standard breakfast spread.

This hotel was recommended by a friend, and it was unexpectedly good, far beyond expectations. The front desk staff helped us upgrade the room, and they were really polite. The TV in the room is smart, and you can project the screen with your phone. There are also tissue boxes in the bathroom and on the table that can hold your phone, which is very convenient (hahaha, good news for lazy people). The breakfast is also very good, but I forgot to take a picture. Next time I come to Changsha, I will definitely come to this hotel again. I sincerely recommend it.

I drove to Changsha from Shenzhen with my friends and chose to stay at the Hampton Inn Xi'erdun at night because it is located by Meixi Lake, the surrounding environment is very good, the hotel is very clean and tidy, and I had a good rest at night. The service of the brothers and sisters at the front desk is very attentive and great! I will choose here again next time I come!