CHEN ZHOU FORTUNATE HOTEL

Deng Yanxia at the front desk provided very good service. I will come again next time.

The service is very good. Everywhere you go, there are young men and women asking if you need help. Especially at the breakfast buffet. The design of the parent-child room is very reasonable. We can live comfortably with two adults and three children. There are two bathrooms and a bathtub. Except there is no small refrigerator. The sanitation is not cleaned carefully. Otherwise, everything is good. The food is also suitable for Guangdong taste.

Not bad! I just think it is unexpected, a hotel with a very high cost performance, it should be the most satisfactory one to stay in during the Spring Festival🏨! The service is also good!!

As good as always, I stayed at Ruiji Hotel both times when I went to Chenzhou. The hotel is relatively new, the hygiene is good, and the breakfast is rich. But there is a disco downstairs where I live. There are some young people at night, which is too noisy.

The hotel environment, service, breakfast variety, and location are all good. Good reviews, I will stay here again next time. I manually give a thumbs up to Ctrip for this review. Due to a problem with another hotel, we were unable to check in. We reported the situation to Ctrip, and Ctrip quickly handled it and upgraded the hotel. Ctrip's service attitude is really great. So I, who usually don't comment, will not be lazy this time and give Ctrip a thumbs up manually👍

The hotel is located in the city, near a busy area, with good service and cleanliness. There were welcome fruits on the night of the stay, and the children were given New Year cards and snacks. The service desk responded quickly when they asked for two pairs of slippers. Overall, it was good. I read other reviews saying that the window was a small hole at the bottom, and it was indeed like that. It was dangerous for children. It is recommended to install steel screens, the kind that open up and down, which is safer.

Chenzhou is really an unexpectedly good place. It's my first time here. The air is very good. The food is delicious. The front desk of the hotel took the initiative to help me upgrade the room. It was a surprise. The concierge service staff was also very good. They would help us send the guests to the room. The cleaning staff was also very nice. I want to come again next time.

Very bad, should be rated negative. I have booked rooms in more than 70 cities on Ctrip, and none of them are that bad. There is no service at all. Our whole family drove to the hotel to unload the luggage. There were so many people and luggage, but no one helped to carry it. Five-star? Not even as good as a B&B. Then I went to the front desk to check in. Not to mention the smile, I felt that it was good that they didn't scold me. I was speechless. I called the wife to ask for the password after entering the room. She was so impatient. I called 22 to ask about sending laundry, and the attitude was also very bad. They couldn't wash it. Then I asked the room to send two bottles of water, but the room attendant looked unwilling. The staff in the basement said that our car was big and we couldn't park in this parking space. Okay, can we not park in this space? Can we talk to them nicely? They were like a ** and asked us to leave quickly. They even smoked during working hours. I am really convinced. How can this hotel have such bad attitudes among all the staff? There is no one who can communicate normally. The worst in the country, no doubt about it. It seriously affects the impression of Chenzhou. Demining, demining, demining, don't stay here