Guest User
March 19, 2024
I got off the plane in the middle of the night and came to the front desk. I had spent most of my money on the trip. I just looked at the nearby five-star 4.7 and thought it should be good. But when I went in, there was a blank-faced front desk. Without saying anything, I was asked to pay a deposit of 300. Our hotel has rules. Brother, your hotel has rules. Why didn’t I know about it when I bought the room? I don’t know, so forget it. There is also a meaning that you can’t stay if you don’t pay a deposit. Later, I asked why I didn’t know I had to pay a deposit when I bought the room. Why didn’t I tell her earlier? She had nothing to say, so she just said you can stay. She also said that I can check out tomorrow and leave after the room inspection. Big sister. I have never seen your style of work when I stayed at Marriott. I thought that if I used the room and things were dirty and missing, I would be charged money and not allowed to leave. But the next day, when I went to the front desk to check out, the attitude was very good. The person on the early shift changed and asked me to give the room card and leave. Huh? Are you trying to scare me? . I feel so magical when I get here. I've never seen such a service attitude from the front desk of the hotel I stayed in. Big sister, all my travel money was deducted. In the middle of the night, they called my parents to ask for money. Weren't they asleep? I almost thought I had to sleep on the street in the middle of the night. Everything else was fine. I didn't have breakfast, so I wanted to ask. Someone also sent me food. Why do you charge a deposit of 300? I found a five-star hotel in Shanghai and booked a room for 1,500 for two nights. In front of me, they said that the original deposit was 50, but they didn't charge me. Moreover, you came to serve me in the middle of the night with a blank expression. After I opened my mouth to pay a deposit of 300, you didn't explain and just handed me your cash register. Big sister, I'm confused. Do you have resen**ent about working the night shift? Did I offend you? I seem to owe 8 million. The main thing is that no one mentioned it the next day. Your attitude is better than anyone else. May I ask?
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