Guest User
June 3, 2024
Horribly organized, maintained and staffed: Though far from being a hotel one might expect a modicum of luxury in. Hotel Dakhla Attitude fails at even the most basic of services. Arrival and departures are excessively time consuming, showers and sinks smell of sewage, and staff, though plentiful, are disengaged and hover in the background avoiding work. On the edge of the Sahara, the hotel was without drinking water for guests. It’s all inclusive meals also readily ran short of protein. Kite board instructors are disengaged and processes to book lessons or rent equipment were time consuming, paper intensive, and very poorly conceived. That said, it’s position on the beach relative to the sun and wind is good for wind sports. I just may never return. I would encourage management to explore a change in systems and processes. I would also suggest move toward NPS based variable compensation.