First, I paid for a balcony suite. What I got was more like a public veranda, right outside my sliding glass door, complete with large round tables with 8 chairs around them, right next to my door and people walking by just looking right in at me. The bed was horrible and there was an 8 inch gap between the mattress and the headboard, so the pillows kept falling down behind the mattress all night. The breakfast that is supposed to come with the room, didn't exist. You still had to pay for it in full.