Guest User
August 18, 2023
Don’t get fooled by the number of stars unless you have tried the hotel. When I first booked my vacation in this hotel, first, I checked the reviews and I was misled. I don’t know if it’s because of the greediness of the people in charge that in the high season, hotels reveal the worst things ever. Aside from the location and the beach, the whole 7 days stay was disappointing. * the reception was awful and unfriendly , we had to wait to hours for the room to be cleaned and finally when we got into it, the house keeper was still there. * Tha staff at the reception are negligent and never answer the phone when needed. I had to walk over there every time I needed a service. * The room was at the end of the hotel, and with garbage view. * The hotel has second floor rooms with no lift or escalator. So old people , people with disabilities, little kids and babies are not welcome there : I had to carry my little boy on the stairs for two floors every times he falls asleep. * The food was mediocre and every day we had the same break fast buffet (thank God we took break fast only stay). All items are low budget. Despite the hotel was fully booked, the service and food were bad. * Our room was quadruple but it was old and very tight, it was like a big twin bed : two beds were built one meter and a half below the seeling. Pictures the hotel posted are just a big lie. You can see the real pictures and see for yourself.