Anonymous User
December 9, 2023
This is the worst hotel worth more than 500 yuan that I have ever stayed in, and ctrip actually gave it a three-star rating! ! ! The sheets were dirty and wet, the pillows were damp. There was a strange smell in the bathroom (let me just say that I booked two rooms with the same problem). The wall socket looked like it had been bombed, black and unusable. Some strange dark brown floc came out of the kettle. The windows couldn't be closed tightly, and there were very low bars on the second and third floors, so it was difficult to fall asleep amidst the sound of the bars throughout my sleep! ! ! Nothing is changed every day, not even new tissues! The carpets and curtains were all as dirty as if they were starched. I even felt my shoes were dirty when I stepped on the floor. I want to know why ctrip named this hotel "Palace Hotel" and what criteria it used to give it the three-star rating! ! ! Moreover, when the above problems occurred, the hotel refused to change rooms or provide any after-sales service. At night, all the black people standing in front of the hotel are soliciting customers. The room fee refused to be refunded, so we didn’t want the room fee for the next day and left immediately!
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