Guest User
August 8, 2022
Do not book here!!!!!! We thought we would plan a nice holiday with friends. The hotel is close to the *****, so you would think it is absolutely perfect. We noticed after 1 night that the room had been stolen. We had a lot of cash with us, because almost everything here has to be paid in cash. The rooms had been cleaned and money appeared to be missing. I reported this to reception and they almost immediately said "it's your own fault because you have to use the safe." According to them, the safe that they have and where you have to enter your own code is safe. They claim they really can't get in, and not all things of value fit in the small safe. So the hotel doesn't do anything with it because it can't be proven. Shortly afterwards the entire cleaning team was at the reception and they discussed in Spanish, all the while looking at me. There is a good chance that it was about what I had just discussed with the receptionist, because there was no manager present. Back tomorrow for a meeting with the manager. Good advice, it's not worth it so please find another hotel to avoid this.
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